--- title: Activate Care Team Mobile description: Activate the Care Team Mobile plugin \[com.sn\_cto\_mobile\] if you have the admin role. This plugin includes demo data and activates related plugins if they aren’t already active. locale: en-US canonical_url: https://www.servicenow.com/docs/r/healthcare-life-sciences/cto-mobile-install.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure Care Team Mobile, Care Team Mobile, Healthcare Operations, Healthcare and Life Sciences] --- # Activate Care Team Mobile Activate the Care Team Mobile plugin \[com.sn\_cto\_mobile\] if you have the admin role. This plugin includes demo data and activates related plugins if they aren’t already active. ## Before you begin Role required: admin The following plugins are activated with Care Team Mobile: - com.sn\_mab - sn\_mab\_api To complete care team tasks from a mobile device, Field Service Management Mobile \[sn\_fsm\_mobile\] version 29.2.3 must be installed. For more information, see [Complete care team tasks in Care Team Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/healthcare-life-sciences/cto-mobile-complete-care-team-tasks.md). ## Procedure 1. Navigate to **All** > **System Applications** > **All Available Applications** > **All**. 2. Find the \[com.sn\_cto\_mobile\] plugin using the filter criteria and search bar. 3. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies. 4. Select **Install**.