--- title: Installing Hardware Asset Management description: The Hardware Asset Management \(HAM\) application can be installed from the Product Hub or the ServiceNow Store. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/installing-ham-app.html release: brazil product: Hardware Asset Management classification: hardware-asset-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 keywords: [Install HAM, Install HAM using Product Hub] breadcrumb: [Configure, Hardware Asset Management, IT Asset Management, Asset Management] --- # Installing Hardware Asset Management The Hardware Asset Management \(HAM\) application can be installed from the Product Hub or the ServiceNow Store. ## Installation methods
| Method | When to use |
|---|---|
| Product Hub | You are setting up HAM for the first time and want a guided installation experience. Product Hub installs your entitled HAM application and shows you additional applications and plugins that are available for your subscription tier. |
| ServiceNow Store | - You are installing HAM without using the guided Product Hub experience. - Your ServiceNow instance does not have ServiceNow Otto for Setup \(sn\_ia\) version 5.0.10 or later, or Setup Hub \(sn\_ia\_base\), version 3.0.4 or later installed. |