--- title: Installing Hardware Asset Management description: The Hardware Asset Management \(HAM\) application can be installed from the Product Hub or the ServiceNow Store. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/installing-ham-app.html release: brazil product: Hardware Asset Management classification: hardware-asset-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 keywords: [Install HAM, Install HAM using Product Hub] breadcrumb: [Configure, Hardware Asset Management, IT Asset Management, Asset Management] --- # Installing Hardware Asset Management The Hardware Asset Management \(HAM\) application can be installed from the Product Hub or the ServiceNow Store. ## Installation methods
Method When to use
Product Hub You are setting up HAM for the first time and want a guided installation experience. Product Hub installs your entitled HAM application and shows you additional applications and plugins that are available for your subscription tier.
ServiceNow Store - You are installing HAM without using the guided Product Hub experience. - Your ServiceNow instance does not have ServiceNow Otto for Setup \(sn\_ia\) version 5.0.10 or later, or Setup Hub \(sn\_ia\_base\), version 3.0.4 or later installed.
- **[Hardware Asset Management on Product Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/product-hub-for-ham.md)** Product Hub provides a single location to install, update, and manage HAM applications and plugins. - **[Install Hardware Asset Management from the ServiceNow Store](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/install-ham.md)** You can install the Hardware Asset Management application \(sn\_hamp\) if you have the admin role. The application includes demo data. Install related ServiceNow® Store applications and plugins if they are not already installed. **Parent Topic:**[Configuring Hardware Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/configuring-ham.md)