--- title: Communication task definitions description: Each communication plan involves a series of communication tasks. A communication task definition helps you specify the mode of communication \(channel\) and the frequency at which the communication must be carried out. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-service-management/incident-communications-management/communication-task-definition.html release: brazil product: Incident Communications Management classification: incident-communications-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Managing incident communications, Incident Communications Management, IT Service Management] --- # Communication task definitions Each communication plan involves a series of communication tasks. A communication task definition helps you specify the mode of communication \(channel\) and the frequency at which the communication must be carried out. For instructions on creating a communication task definition, see [Create communication task definition](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/create-comm-task-definition.md). **Parent Topic:**[Managing incident communications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/incident-communications-management/working-with-inci-comm-mgmt.md)