---
title: Subscribe to incident communication notifications
description: Subscribe to incident communication notifications to get periodic information about issues related to incident communication plans.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/incident-communications-management/t\_SubscribeToANotification.html
release: brazil
product: Incident Communications Management
classification: incident-communications-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Managing incident communications, Incident Communications Management, IT Service Management]
---

# Subscribe to incident communication notifications

Subscribe to incident communication notifications to get periodic information about issues related to incident communication plans.

## Before you begin

Role required: itil, ia\_admin, or admin

## Procedure

1.  Navigate to **All** > **Self-Service** > **My Notification Preferences**.

2.  In the Notifications section, select **Advanced preferences**.

    The notification preferences page opens in a new tab.

3.  In the filter section, select `Incident Communication Plan` in the **Category** field.

    The following notification options appear for incident communication plan: **IA Actions Taken**, **IA Cancelled**, **IA Resolved Or Closed**, and **New IA Raised**.

4.  Turn on the toggle switch for each notification option to subscribe to.

5.  In the filter section, repeat the same steps for Delivery channels, Active/Inactive notifications, Email Digest available, or Subscribable Notifications.

6.  Under **Custom Notification**, toggle the options to subscribe or unsubscribe from a custom notification.

7.  Under **Delivery Channels**, toggle the options to subscribe or unsubscribe from a notification.

8.  Select the channel name to add a schedule for the notification and to filter the notification conditions as required.

    **Note:** Apply a filter to the notification channel so that you don't receive every notification for the subscription.

    \[Omitted image "NewNotification.png"\] Alt text: Apply conditions for a notification

9.  Select **Save**.

    You're subscribed to incident communication notifications.


**Parent Topic:**[Managing incident communications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/incident-communications-management/working-with-inci-comm-mgmt.md)