--- title: Incident Management integrations description: Incident Management integrations connect your incident response process with other tools so you can automate incident handling and address specific challenges directly. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-service-management/incident-management/inci-mgmt-integrations.html release: brazil product: Incident Management classification: incident-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Reference, Incident Management, IT Service Management] --- # Incident Management integrations Incident Management integrations connect your incident response process with other tools so you can automate incident handling and address specific challenges directly. - **[Incident Management integration with Universal Request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/incident-management/inci-mgmt-integ-with-univ-req.md)** Incident Management integrates with Universal Request so users can get incident-related services through a single service desk. **Parent Topic:**[Incident Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/incident-management/reference-section-for-incident-management.md)