--- title: Define an assignment rule for incidents description: Define assignment rules to automatically assign incidents to the group or user who has the skills to work on them. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-service-management/incident-management/t\_DefinAnAssignRuleIncidents.html release: brazil product: Incident Management classification: incident-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configuring Incident Management, Incident Management, IT Service Management] --- # Define an assignment rule for incidents Define assignment rules to automatically assign incidents to the group or user who has the skills to work on them. ## Before you begin Role required: assignment\_rule\_admin or admin ## Procedure 1. Navigate to **All** > **System Policy** > **Rules** > **Assignment**. 2. Create assignment rules by following the steps provided in [Create an assignment rule](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/t_AssignmentModuleRule.md). 3. Select **Submit**. **Parent Topic:**[Configuring Incident Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/incident-management/incident-configuration.md)