--- title: Applications used with ITSM Mobile Agent description: Plugins for related applications extend ITSM Mobile Agent with capabilities such as event management, on-call scheduling, major incident management, and performance analytics. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-service-management/itsm-mobile-agent/features-and-plugins.html release: brazil product: ITSM Mobile Agent classification: itsm-mobile-agent topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Exploring ITSM Mobile Agent, ITSM Mobile Agent, IT Service Management] --- # Applications used with ITSM Mobile Agent Plugins for related applications extend ITSM Mobile Agent with capabilities such as event management, on-call scheduling, major incident management, and performance analytics. The following plugins are commonly used with ITSM Mobile Agent: - Event management \(com.glideapp.itom.snac\) - Hardware asset management \(com.sn\_hamp\) - Shift Planning \(com.sn\_shift\_planning\) - Slack spoke-store \(com.sn.slack.ahv2\) - Incident communications management \(com.snc.iam\) - Major incident management \(com.snc.incident.mim\) - Notify \(com.snc.notify\) - On-call Scheduling \(com.snc.on\_call\_rotation\) - Performance Analytics - Major Incident Management \(com.snc.pa.incident.mim\) - Performance Analytics - ITSM Dashboards \(com.snc.pa.itsm\_dashboards\) - Collaboration services - store \(com.snc.tcm\_collab\_hook\)