--- title: ITSM Success Dashboard indicators reference description: Reference topics provide additional information about components installed with ServiceNow ITSM Success Dashboard indicators. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-service-management/itsm-success-dashboard-indicators/itsm-success-dashboard-reference.html release: brazil product: ITSM Success Dashboard Indicators classification: itsm-success-dashboard-indicators topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [ITSM Success Dashboard indicators, IT Service Management] --- # ITSM Success Dashboard indicators reference Reference topics provide additional information about components installed with ServiceNow ITSM Success Dashboard indicators. - **[Success Dashboard indicators user roles and responsibilities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/itsm-success-dashboard-indicators/success-roles.md)** Leaders and process owners of both ITSM and HR can configure and use the Success Dashboard indicators to measure the success of the implementation. - **[ITSM Success Dashboard glossary](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/itsm-success-dashboard-indicators/glossary-landing-sd.md)** Learn about the terms and concepts in ITSM Success Dashboard. **Parent Topic:**[ITSM Success Dashboard indicators](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/itsm-success-dashboard-indicators/success-dashboard-indicator-landing.md)