---
title: Notify in Service Operations Workspace
description: Notify in Service Operations Workspace provides support for SMS, telephone, and the service providers on the ServiceNow AI Platform for communicating internally with team members and externally with customers and contractors.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/service-operations-workspace/notify-sow.html
release: brazil
product: Service Operations Workspace
classification: service-operations-workspace
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Collaboration in Service Operations Workspace, Managing IT services in your organization, Service Operations Workspace for ITSM, IT Service Management]
---

# Notify in Service Operations Workspace

Notify in Service Operations Workspace provides support for SMS, telephone, and the service providers on the ServiceNow AI Platform for communicating internally with team members and externally with customers and contractors.

For more information about configuring Notify, see [Notify](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/notify-landing-page.md).

-   **[Conference calls with Twilio in Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/telephony-sow.md)**  
Use Twilio to schedule conference calls with stakeholders to resolve incidents in Service Operations Workspace.
-   **[Conference calls with Webex in Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/cisco-webex-sow.md)**  
Use Webex to schedule the conference calls with the stakeholders to resolve the incidents in Service Operations Workspace.
-   **[Conference calls with Zoom in Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/zoom-sow.md)**  
Use Zoom to schedule conference calls with stakeholders to resolve incidents in Service Operations Workspace.
-   **[Using Microsoft Teams to make conference calls in Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/microsoft-teams-sow.md)**  
Use Microsoft Teams to schedule the conference calls with the stakeholders to resolve the incidents in Service Operations Workspace.

**Parent Topic:**[Collaboration in Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/collaboration-sow.md)