--- title: Product quality investigation description: The Agents workspace enables you to create and view product quality investigation cases. locale: en-US canonical_url: https://www.servicenow.com/docs/r/manufacturing/mco-PQI-use.html release: brazil topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [MCO workspace, Use, Manufacturing Commercial Operations] --- # Product quality investigation The Agents workspace enables you to create and view product quality investigation cases. - **[Create a product quality investigation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/mco-create-product-quality-investigation.md)** Create a product quality investigation to document and track a reported product issue. **Parent Topic:**[Using MCO workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/mco-agent-management.md)