--- title: Create a qualitative target description: Create a qualitative target for an effectiveness record to define and track non-numeric success criteria for a product quality investigation. locale: en-US canonical_url: https://www.servicenow.com/docs/r/manufacturing/mco-qualitative-targets.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Create an effectiveness goal, Create a product quality investigation, Product quality investigation, MCO workspace, Use, Manufacturing Commercial Operations] --- # Create a qualitative target Create a qualitative target for an effectiveness record to define and track non-numeric success criteria for a product quality investigation. ## Before you begin Role required: admin ## Procedure 1. Navigate to **Workspaces** > **CRM Workspace** > **List** > **Product Quality Investigation** > **Effectiveness Goals**. 2. Open the effectiveness record that you want to measure. 3. Select **Qualitative Targets**. 4. Select **New**. 5. On the Effectiveness Target form, fill in the details. For a description of the field values, see [Effectiveness target form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/mco-qualitative-targets-form.md). 6. Select **Submit**. ## Result The effectiveness qualitative target is created. **Parent Topic:**[Create an effectiveness goal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/mco-create-effectiveness-goal.md)