---
title: Recall management
description: Recall management enables the OEMs to identify and remove or replace the faulty products sold to the customers.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/manufacturing/mco-recall-management.html
release: brazil
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [MCO workspace, Use, Manufacturing Commercial Operations]
---

# Recall management

Recall management enables the OEMs to identify and remove or replace the faulty products sold to the customers.

|Tasks|Description|
|-----|-----------|
|[Create a campaign](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/mco-rc-my-campaigns.md)|Displays all the recall campaign that are assigned to the person logged in to the workspace.|
|[View All campaigns](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/mco-rc-all-campaigns.md)|Displays all the recall campaign that are created by the OEM.|
|[Create My campaign phases](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/mco-rc-my-campaign-phases.md)|Displays all the recall campaign phases that are assigned to the person logged in to the workspace.|
|[Recall a campaign phase](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/mco-recall-campaign-phases.md)|Displays all the recall campaign phases that are created by the OEM.|

-   **[Create a campaign](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/mco-rc-my-campaigns.md)**  
Create a recall campaign and also view the list of campaigns claims assigned to the person who has logged in to the workspace.
-   **[View All campaigns](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/mco-rc-all-campaigns.md)**  
View a recall campaign using the All campaigns form.
-   **[Create My campaign phases](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/mco-rc-my-campaign-phases.md)**  
Display the claims assigned to the person who has logged in to the workspace.
-   **[Merge two or more phases](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/mco_merge_phases.md)**  
Merge phases and sub-phases to reorganize and transfer assets.

**Parent Topic:**[Using MCO workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/mco-agent-management.md)