---
title: Platform Analytics overview
description: Provides a role-specific, quick direct view of the Dashboards, Data Visualizations, Indicators, Filters, and Scheduled exports from the Platform Analytics library. Also provides a direct link to the Usage Insights page for the Platform Analytics library.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/now-intelligence/analytics-center.html
release: brazil
topic_type: concept
last_updated: "2026-10-05"
reading_time_minutes: 3
breadcrumb: [Platform Analytics experience, Platform Analytics]
---

# Platform Analytics overview

Provides a role-specific, quick direct view of the Dashboards, Data Visualizations, Indicators, Filters, and Scheduled exports from the Platform Analytics library. Also provides a direct link to the Usage Insights page for the Platform Analytics library.

To find Platform Analytics Overview, navigate to **All** > **Platform Analytics** > **Analytics Overview**.

## User roles applicable for Platform Analytics overview

Users with the following roles can access/create artifacts on the Platform Analytics overview page:

|Role|Dashboards|Data visualizations|Filters|Scheduled export|Indicators|
|----|----------|-------------------|-------|----------------|----------|
|platform\_analytics\_admin|Access enabled|Access enabled|Access enabled|Access enabled|Access enabled|
|pa-admin|Access enabled|Access enabled|Access enabled|Access enabled|Access enabled|
|dashboard\_admin|Access enabled|Access enabled|Access enabled|Access enabled|No access|
|viz\_admin|Access enabled|Access enabled|Access enabled|Access enabled|No access|
|par\_scheduler|Access enabled|Access enabled|No access|Access enabled|No access|
|report\_admin|Access enabled|Access enabled|Access enabled|Access enabled|No access|
|Users with all roles|Access enabled|Access enabled|Access enabled|Access enabled|Access enabled|

## Platform Analytics library navigation

Library pages like this one include a navigation pane that provides access to the other libraries and the Usage Insights page. Use it to navigate between the libraries without interrupting your workflow.

\[Omitted image "overview-left-nav-admin.png"\] Alt text: Left navigation pane in PA library for analytics admin users

**Note:** Users with non-admin roles \(roles other than analytics admin category\) can only access Dashboards, Data Visualizations, and Indicators in the left navigation pane. For more information on role-based access and enabled actions, see [Platform Analytics roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/platform-analytics-roles.md).

\[Omitted image "overview-left-nav-non-admin.png"\] Alt text: Left navigation pane in PA library for users with non-admin roles

## Platform Analytics overview elements

\[Omitted image "analytics-overview-admin.png"\] Alt text: Platform analytics overview page for analytics admin users

\[Omitted image "analytics-overview-non-admin.png"\] Alt text: Platform analytics overview page for users with non-admin roles

The following table shows the elements that users can view in the Analytics Overview page. Refer to the numbered call-outs in the screenshots and their descriptions in the table.

<table id="table_avg_rs2_yhc"><thead><tr><th>

No

</th><th>

Field \(or\) Element Name

</th><th>

Type

</th><th>

Description

</th></tr></thead><tbody><tr><td>

1

</td><td>

-   **Create Dashboard**
-   **Create Data Visualization**
-   **Create Filter**
-   **Create Scheduled Export**
-   **Create Indicator**

</td><td>

Button \(with drop-down options\)

</td><td>

-   Creates dashboard using Inline editor or Technical editor.
-   Creates data visualization using Visualization designer.
-   Creates filter.
-   Creates new scheduled export.
-   Creates indicator.

**Note:** This option is enabled only if the Performance analytics - premium \(com.snc.pa.premium\) plugin is installed.


</td></tr><tr><td>

2

</td><td>

**Search**

</td><td>

Search bar

</td><td>

Type name and search for any platform analytics artifact such as dashboard, data visualization, filter, or indicator across multiple libraries. The **Search** option uses AI search functionality if enabled in the instance. Otherwise, it uses Zing search functionality.

</td></tr><tr><td>

3

</td><td>

Data Collection Metrics for classic indicators

</td><td>

Single score filter

</td><td>

Consists of single score visualizations for the following data collection filters:-   Latest data collection jobs with errors
-   Latest data collection jobs with warnings
-   Latest data collection jobs running over 1 hour

**Note:** Users with pa\_admin, pa\_data\_collector, and pa\_power\_user roles can view the single score visualizations related to job logs.

Users with dashboard\_admin role can only view the single score visualizations related to dashboards.

Users with platform\_analytics\_admin can view all the single score visualizations on this overview.

Users with the viz\_admin or reports\_admin roles don't see any of the single score visualizations on this overview.

</td></tr><tr><td>

4

</td><td>

Usage and performance metrics

</td><td>

Single score filter

</td><td>

This section has three visualizations:-   Usage of recently created dashboards

**Note:** This time series visualization shows the usage of dashboards created by the logged in user with the platform\_analytics\_admin role.

-   Dashboards with load time less than 5 secs \(Single score visible to the dashboard\_admin user - this user can select the visualization to view the underlying list.\)
-   Dashboards with load time greater than 5 secs \(Single score visible to the dashboard\_admin user - this user can select the visualization to view the underlying list.\)

**Note:** The visualization **Usage of recently created dashboards** requires Usage Insights to be enabled for your instance and corresponding Usage Insights data. Only users with the platform\_analytics\_admin role can see this visualization.

</td></tr><tr><td>

5

</td><td>

Quick access

</td><td>

List

</td><td>

-   Bookmarked: This tab lists the bookmarked Dashboards, Data Visualizations, and Indicators from the Usage Insights library.
-   Created by me: This tab lists the Dashboards, Data Visualizations, and Indicators you created in the Usage Insights library.
-   Certified: This tab lists the certified Dashboards, Data Visualizations, and Indicators from the Usage Insights library.

 **Note:** You can see Dashboards, Data Visualizations, and Indicators \(only in the Active state\) from both Core UI and Next Experience libraries listed in the same table.

</td></tr></tbody>
</table>