--- title: Using breakdowns on responsive dashboards description: You can add breakdown sources to a responsive Core UI dashboard. Dashboard users then can select a breakdown source and one or more breakdown elements to filter scores in the visualizations on the dashboard. locale: en-US canonical_url: https://www.servicenow.com/docs/r/now-intelligence/performance-analytics/c\_SpecialDashboards.html release: brazil product: Performance Analytics classification: performance-analytics topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 4 breadcrumb: [Create and use Core UI dashboards, Responsive dashboards in the Core UI, Reporting, dashboards, and Performance Analytics in the Core UI, Platform Analytics] --- # Using breakdowns on responsive dashboards You can add breakdown sources to a responsive Core UI dashboard. Dashboard users then can select a breakdown source and one or more breakdown elements to filter scores in the visualizations on the dashboard. **Note:** - This topic refers to Core UI dashboards. If you are looking for information about the newer Platform Analytics dashboards, see [Dashboards in Platform Analytics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/analytics-center-dashboards.md). - Platform Analytics does not have a special way to choose breakdown sources to apply to a dashboard. Instead, you create a normal filter on a dashboard and use an indicator as the filter source. When a dashboard with breakdown sources is migrated to Platform Analytics, a Select filter is created for each breakdown source. For more information, see [Viewing multiple breakdown elements](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/view-multiple-breakdown-elements.md) and [Configure a Single/Multiple select or cascading filter](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/create-select-filter-workspace.md). The selected elements filter those Performance Analytics widgets on the dashboard that follow these conditions: - An indicator on the widget uses a breakdown that is based on the selected breakdown source. For formula indicators, all the contributing indicators in the formula must use a breakdown based on this source. - The widget follows elements on breakdown dashboards. The selected elements filter reports on the dashboard under the following conditions: - You have configured the dashboard to use the breakdown source as an interactive filter. - The report follows interactive filters on the dashboard. If the dashboard user selects multiple elements, widgets can show scores separately for those elements, or show a single aggregate, depending on the widget type and configuration. For more information, see [Showing multiple elements separately or aggregated in Core UI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/multi-element-select-indicator-views.md). **Note:** If you show a breakdown relation on a widget, that widget cannot show multiple elements. For more information, see [Showing breakdown relations on dashboards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/c_ShowBkdwnRltnsWdgts.md). The following illustration shows a breakdown widget with the scores given separately for each selected element of the Category breakdown. The dashboard user has selected three elements of the Incident.Category breakdown source. If this user has access to the Analytics Hub, they can click any score to view the score trend in the Analytics Hub. \[Omitted image "breakdown-db-with-mes3.png"\] Alt text: Dashboard with multiple breakdown elements applied from the Category breakdown **Note:** If you view a breakdown dashboard with a breakdown applied but no elements, the widgets show the base indicator scores. The breakdown does not filter the scores. These scores are usually higher than the scores when you select a breakdown and all elements. Often not all elements are available due to element security or an element filter. You also usually cannot select the Unassigned score, which contributes to the indicator scores. - **[Add breakdown sources to a responsive dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/t_ExistingBreakdownDashboard.md)** To enable dashboard users to filter visualizations on a Core UI dashboard by breakdown element, add breakdown sources to the dashboard. - **[Configure widgets for breakdown dashboards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/set-up-widgets-for-breakdown-dashboards.md)** Configure each widget that goes on a breakdown dashboard. The configuration determines whether and how the widget follows the elements selected on the dashboard. For some widgets and indicators, you can select whether to show multiple element values separately or as an aggregate. - **[Showing multiple elements separately or aggregated in Core UI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/multi-element-select-indicator-views.md)** When you select multiple elements on a Core UI dashboard, widgets that follow these elements can show their values either separately or as an aggregate. - **[Same breakdown on widget and dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/same-breakdown-widget-dashboard.md)** If a widget uses the same breakdown as the dashboard, the dashboard breakdown does not apply. - **[Showing breakdown relations on dashboards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/c_ShowBkdwnRltnsWdgts.md)** A breakdown widget can display 1st level breakdown elements that are related to the element selected for the dashboard. The widget must be on a breakdown dashboard, and that dashboard must include the breakdown sources of the related breakdowns. **Parent Topic:**[Create and use Core UI dashboards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/create-and-edit-dashboards.md) **Related topics** [Performance Analytics widgets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/c_Widgets.md) [Indicator breakdowns](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/c_CreatingBreakdowns.md) [Define a breakdown source](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/t_DefiningABreakdownSource.md) [Analytics Hub for a specific indicator](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/view-scorecard.md) [Make a breakdown act as an interactive filter](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/core-ui-interactive-filters/make-breakdown-interactive-filter.md)