--- title: Activate transition work notes analysis skill description: Activate the Tsransition Work Notes Analysis skill to be able to use ServiceNow Otto for Process Mining to analyse work notes. locale: en-US canonical_url: https://www.servicenow.com/docs/r/now-intelligence/process-mining/activate-na-skill.html release: brazil product: Process Mining classification: process-mining topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Working with transition work notes using AI, Configure, ServiceNow Otto for Process Mining, Use, Process Mining, Platform Analytics] --- # Activate transition work notes analysis skill Activate the Tsransition Work Notes Analysis skill to be able to use ServiceNow Otto for Process Mining to analyse work notes. ## Before you begin Role required: admin ## Procedure 1. Navigate to **All** > **AI Admin Hub** > **Skills**. 2. Select **Platform** > **Other**. 3. Select **Transition Work Notes Analysis** from the list of AI skills for Platform. 4. Select **Turn on** for the Transition Work Notes Analysis skill. The skill is activated for your instance. **Parent Topic:**[Working with transition work notes using AI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/process-mining/worknotes.md)