--- title: Operational Technology Knowledge Management description: ServiceNow Operational Technology Knowledge Management can help you collect, organize, and share knowledge about your Operational Technology \(OT\) system, its devices, and the resolved incidents within your organization. locale: en-US canonical_url: https://www.servicenow.com/docs/r/operational-technology/operational-technology-knowledge-management/operational-technology-knowledge-management-landing-page.html release: brazil product: Operational Technology Knowledge Management classification: operational-technology-knowledge-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Operational Technology] --- # Operational Technology Knowledge Management ServiceNow® Operational Technology Knowledge Management can help you collect, organize, and share knowledge about your Operational Technology \(OT\) system, its devices, and the resolved incidents within your organization.