---
title: Install and configure CRM Core
description: Install the CRM Core application, which enables you to compose and build workflows that your organization maintains for the life cycle of a sold product.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/order-management/install-and-configure-lead-to-cash.html
release: brazil
topic_type: concept
last_updated: "2026-11-06"
reading_time_minutes: 1
breadcrumb: [Lead-to-cash foundation apps, Configure, Sales Customer Relationship Management]
---

# Install and configure CRM Core

Install the CRM Core application, which enables you to compose and build workflows that your organization maintains for the life cycle of a sold product.

This mapping provides your users with a unified workflow experience across different entities.

Admins and users with various roles complete the following configurations tasks to use lead to cash.

|Task|Description|
|----|-----------|
|[Entity configuration and mapping](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/entity-configuration-and-mapping.md)|Map entities that define a structure and transfers data from the source entity to the target entity.|
|[Create an entity configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/create-entity-configuration.md)|Use entities to compose a workflow between two entities so that you can update their existing configurations and perform the required **Suspend**, **Resume**, or **Disconnect** actions on a sold product.|
|[Create an entity mapping](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/create-entity-mapping.md)|Create an entity mapping to perform the declarative actions like **Suspend**, **Resume**, or **Disconnect** actions on a sold product.|

**Related topics**  


[Using lead-to-cash foundation applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/using-lead-cash-foundation.md)

[CRM Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/lead-to-cash.md)