---
title: Partner Workspace
description: Partner admins, agents, and managers can manage partner programs and partnerships on the partner workspace to triage cases and requests from customers.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/order-management/partner-workspace.html
release: brazil
topic_type: concept
last_updated: "2026-11-06"
reading_time_minutes: 1
breadcrumb: [Configure Partner Relationship Management, Configure, Sales Customer Relationship Management]
---

# Partner Workspace

Partner admins, agents, and managers can manage partner programs and partnerships on the partner workspace to triage cases and requests from customers.

## Overview of the workspace

Use the CRM Workspace to enable Enterprise Partner admin \(sn\_prm.enterprise\_partner\_admin\) and Enterprise Partner Manager \(sn\_prm.enterprise\_partner\_rel\_manager\) to access tools required to address customer questions and resolve customer queries.

You can perform the following actions using the workspace.

|Task|Description|
|----|-----------|
||Create and track channel partner records on workspace to manage and store all information related to the channel partners.|
||View all the details, cases, and other entities associated with a channel partner.|
||Enable channel partners to create Partner Programs on the workspace.|
||Establish a relationship between channel partners and partner programs on the workspace.|

**Parent Topic:**[Configure Partner Relationship Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/configure-partner-relationship-management.md)

**Related topics**  


[https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/partner-relationship-management.md](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/partner-relationship-management.md)

[https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/using-partner-relationship-management.md](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/using-partner-relationship-management.md)