---
title: Components installed with ServiceNow Otto for AI Search
description: The ServiceNow Otto for AI Search application installs new system components including scheduled jobs and Entity View Action Mapping \(EVAM\) configurations and templates.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-administration/ai-search/components-now-assist-ais.html
release: brazil
product: AI Search
classification: ai-search
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 3
keywords: [ServiceNow Otto, AI Agents, generative AI, agentic AI]
breadcrumb: [ServiceNow Otto for AI Search reference, ServiceNow Otto for AI Search, ServiceNow Store applications and integrations, AI Search, Search administration, Configure core features, Administer the ServiceNow AI Platform]
---

# Components installed with ServiceNow Otto for AI Search

The ServiceNow® Otto for AI Search application installs new system components including scheduled jobs and Entity View Action Mapping \(EVAM\) configurations and templates.

## Scheduled jobs installed with ServiceNow Otto for AI Search

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Scheduled job

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Update Semantic Cache

</td><td>

-   Populate the second-level Q&amp;A Genius Results cache with results for the most frequently submitted queries found in the Search Event \[sys\_search\_event\] search signal table. For more information on this table, see [Search signal tables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/search-administration/search-signal-tables.md).
-   Purge all unpinned entries in the Q&amp;A Genius Results second-level cache that haven't been used in the past seven days. Search administrators can pin results in the second-level cache table to prevent them from being purged. For more details on this procedure, see [Pin cached answers for Knowledge base articles Genius Results](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/ai-search/caching-now-assist-q-a-gr.md).

</td></tr></tbody>
</table>## Entity View Action Mapper \(EVAM\) configurations installed with ServiceNow Otto for AI Search

<table id="table_rnf_j3f_zwb"><thead><tr><th>

Configuration

</th><th>

Description

</th></tr></thead><tbody><tr><td>

AI Search Global - Q&amp;A Genius Result

</td><td>

Contains the view configuration settings for the Q&amp;A Genius Result configuration in AI Search for Next Experience global search.-   Application scope: ServiceNow Otto for AI Search
-   Location: **All** &gt; **Entity View Action Mapper \(EVAM\)** &gt; **View Definitions** &gt; **View Configurations**

</td></tr><tr><td>

Q&amp;A Genius Result

</td><td>

Contains the view configuration settings for the Q&amp;A Genius Result configuration in a search application.-   Application scope: ServiceNow Otto for AI Search
-   Location: **All** &gt; **Entity View Action Mapper \(EVAM\)** &gt; **View Definitions** &gt; **View Configurations**

</td></tr><tr><td>

Taxonomy - Q&amp;A Genius Result

</td><td>

Contains the view configuration settings for the Q&amp;A Genius Result configuration in Content Taxonomy.-   Application scope: ServiceNow Otto for AI Search
-   Location: **All** &gt; **Entity View Action Mapper \(EVAM\)** &gt; **View Definitions** &gt; **View Configurations**

</td></tr><tr><td>

Virtual Agent - Q&amp;A Genius Result

</td><td>

Contains the view configuration settings for the Q&amp;A Genius Result configuration in Virtual Agent.-   Application scope: ServiceNow Otto for AI Search
-   Location: **All** &gt; **Entity View Action Mapper \(EVAM\)** &gt; **View Definitions** &gt; **View Configurations**

</td></tr></tbody>
</table>## Entity View Action Mapper \(EVAM\) templates installed with ServiceNow Otto for AI Search

<table id="table_by1_shf_zwb"><thead><tr><th>

Template

</th><th>

Description

</th></tr></thead><tbody><tr><td>

AI Search Global - Q&amp;A Genius Result Template

</td><td>

Contains the component, static value, field-mapping, and action-mapping settings for the Q&amp;A Genius Result configuration in AI Search for Next Experience global search.-   Application scope: ServiceNow Otto for AI Search
-   Location: **All** &gt; **Entity View Action Mapper \(EVAM\)** &gt; **View Definitions** &gt; **View Templates**

</td></tr><tr><td>

Q&amp;A Genius Result Template

</td><td>

Contains the component, static value, field-mapping, and action-mapping settings for the Q&amp;A Genius Result configuration in Service Portal.-   Application scope: ServiceNow Otto for AI Search
-   Location: **All** &gt; **Entity View Action Mapper \(EVAM\)** &gt; **View Definitions** &gt; **View Templates**

</td></tr><tr><td>

Virtual Agent - Q&amp;A Genius Result Template

</td><td>

Contains the component, static value, field-mapping, and action-mapping settings for the Q&amp;A Genius Result configuration in Virtual Agent.-   Application scope: ServiceNow Otto for AI Search
-   Location: **All** &gt; **Entity View Action Mapper \(EVAM\)** &gt; **View Definitions** &gt; **View Templates**

</td></tr></tbody>
</table>## List of all components installed with ServiceNow Otto for AI Search

To view the complete list of components installed with ServiceNow Otto for AI Search, follow the steps in [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/find-components.md). The application's package name is **ServiceNow Otto for AI Search**.

**Parent Topic:**[ServiceNow Otto for AI Search reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/ai-search/reference-now-assist-ais.md)