--- title: Configure user experiences description: Interact with ServiceNow AI Platform applications and data in the way that works best for you. locale: en-US canonical_url: https://www.servicenow.com/docs/r/platform-user-interface/c\_NavigationAndTheUserInterface.html release: brazil topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 4 --- # Configure user experiences Interact with ServiceNow AI Platform applications and data in the way that works best for you. ## Get started Click any of the tiles below to learn more about the variety of customizations, communications, and other options for a user experience unique to your enterprise on the ServiceNow AI Platform. ## Configure UIs and portals Improve workflow and data retrieval using Workspace and Core UI apps. Take user interface development further with custom menus and pages from the Next Experience, or integrated apps with the Content Management System. Customize catalogs at any developer skill level with Service Portal, and enable your customers to get the services and products that they need. ## Provide user assistance Inform, educate, and assist your users with a full set of guidance and knowledge apps on the ServiceNow AI Platform. Help users get familiar with the ServiceNow AI Platform using the Onboarding Experience, and give Guided Tours of the UI. Provide further assistance with step-by-step instructions from Guided Setup, and on-demand knowledge with In-Product Help. ## Personalize your experience Get a graphical breakdown of workflows and give users customized views in your enterprise on the ServiceNow AI Platform. Visual Task Boards and Timeline Visualization help you manage projects, lists, and other aspects of your business, in two- or three-dimensional views. A further host of settings for users is available in Homepage administration, to fine-tune page rendering, user access, dashboards, and other options. ## Access data on any device through a configurable web-based interface Access workspaces, Core UI, applications, history, and favorites through the single pane Next Experience UI. For highlights, see the [Next Experience UI landing page](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/next-experience-landing-page.md). ## Provide just the data that you need \[Omitted image "pol-admin-landing-page.png"\] Alt text: Image showing a Next Experience landing page. Access the data that you need and get to work immediately. Next Experience landing pages are personalized according to user and role. ## Access your instance in single pane \[Omitted image "pol-global-header.png"\] Alt text: Image showing the Next Experience Unified Navigation. Navigate to modules in your instance without opening multiple windows. Favorite the modules, explore modules you visited, and search your instance. Receive web and email notifications in one location too. ## Personalize your user interface \[Omitted image "pol-pref-sans-preftext.png"\] Alt text: Screen shot of the Next Experience preferences showing the preference category tiles display, notifications, accessibility, and Workspace. You can customize the UI to determine the information that you want to see, that's accessible, and in the format that works for you. ## Improve agent efficiency with Workspace \[Omitted image "pol-workspace.png"\] Alt text: Screen shot of Workspace user interface Solve issues faster with a workspace that is built to facilitate resolutions. Agents get full context and AI-assisted recommendations in a single view to resolve issues quickly. Agents can communicate with customers from the same interface while reviewing issues. ## Applications and features - [Next Experience UI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/next-experience-landing-page.md) - [Workspace UI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/workspace-landing-page.md) - [Working in Core UI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/working-in-ui16-and-ui15.md) - [Content Management System \(CMS\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/content-management-system/c_ContentManagementSystem.md) - [Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/service-portal/c_ServicePortal.md) - [Adoption services](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/adoption-services/adoption-services.md) - [Visual Task Boards \(VTB\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/visual-task-boards/c_VisualTaskBoards.md) - [Timeline Visualizations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/c_TimelineVisualizations.md)