---
title: Content Understanding
description: Now Assist in Document Intelligence is now Content Understanding. The ServiceNow Content Understanding application brings multimodal generative AI to document and image processing. It extracts key data, answers natural-language questions, and generates summaries from unstructured text, tables, and images. Content Understanding is enhanced and updated in the Brazil release.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/release-notes/content-understanding-rn.html
release: brazil
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [AI Experiences release notes, Features and changes by product, Release notes for upgrading from Australia, Learn about the Brazil release, Brazil release notes]
---

# Content Understanding

Now Assist in Document Intelligence is now Content Understanding. The ServiceNow® Content Understanding application brings multimodal generative AI to document and image processing. It extracts key data, answers natural-language questions, and generates summaries from unstructured text, tables, and images. Content Understanding is enhanced and updated in the Brazil release.

## Content Understanding highlights for the Brazil release

-   Capture structured data from documents, review extracted values, and integrate the results into downstream processes.
-   Extract information, answer questions, and summarize documents and images to accelerate agentic workflows.
-   Use a multimodal tool to process documents and images within custom skills.
-   Enable document chat in Virtual Agent.
-   Summarize attached files linked to records on a large scale to facilitate comprehension and decision-making.

See [Content Understanding](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/content-understanding-landing.md) for more information.

**Important:** Content Understanding is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

## Content Understanding features

-   ****

    Capture structured data from documents, validate extracted values in an intuitive review interface, and integrate the results into downstream processes.

-   ****

    Extract information, answer questions, and summarize documents and images to accelerate agentic workflows.

-   ****

    Read and summarize the content of uploaded documents, extract key information in near real-time, and significantly reduce manual triage time for agents.


**Parent Topic:**[AI Experiences release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/release-notes/intelligent-experiences-rn-landing.md)