--- title: Intelligent approvals Brazil Early Availability description: Create an intelligent approval from a chat interface and use a KB article as the source of an approval policy. locale: en-US canonical_url: https://www.servicenow.com/docs/r/release-notes/intelligent-approvals-rn-2026-09.html release: brazil topic_type: topic last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Intelligent approvals release notes, App development and low-code release notes, Features and changes by product, Release notes for upgrading from Australia, Learn about the Brazil release, Brazil release notes] --- # Intelligent approvals Brazil Early Availability Create an intelligent approval from a chat interface and use a KB article as the source of an approval policy. ## What's new - **[Create an intelligent approval from a KB article](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/create-an-intelligent-approval-from-a-kb-article.md)** Use a KB article to create an intelligent approval. Have the system monitor the current state of the KB article and deactivate the intelligent approval when it is out of date or retired. - **[Create an intelligent approval from a conversation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/create-an-intelligent-approval.md)** Create an intelligent approval from the ServiceNow Otto® chat interface. **Parent Topic:**[Intelligent approvals release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/release-notes/intelligent-approvals-rn.md)