--- title: Knowledge Graph release notes description: The ServiceNow Knowledge Graph application enables you to create and manage a Knowledge Graph schema for default integrations with ServiceNow Otto for Virtual Agent Virtual Agent, ServiceNow Otto panel and AI Agent. See the following sections for release notes by version. locale: en-US canonical_url: https://www.servicenow.com/docs/r/release-notes/knowledge-graph-rn.html release: brazil topic_type: topic last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [AI Experiences release notes, Features and changes by product, Release notes for upgrading from Australia, Learn about the Brazil release, Brazil release notes] --- # Knowledge Graph release notes The ServiceNow® Knowledge Graph application enables you to create and manage a Knowledge Graph schema for default integrations with ServiceNow® Otto for Virtual Agent Virtual Agent, ServiceNow Otto panel and AI Agent. See the following sections for release notes by version. ## About Knowledge Graph - External users with the snc\_external role can now access Knowledge Graph when the sn\_kg.enable\_external\_user\_check property is set to true. - Improved search results accuracy with enhanced Knowledge Graph integration in ServiceNow® Otto for Virtual Agent Virtual Agent, ServiceNow Otto panel and AI Agent applications. See [Knowledge Graph](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/knowledge-graph-landing.md) for more information. ## Activation and other requirements - **Activation information** Knowledge Graph is available with activation of any Now Assist plugin from the ServiceNow Store. - **[Knowledge Graph Brazil Early Availability release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/release-notes/knowledge-graph-rn-2026-09.md)** Improved search results accuracy with enhanced Knowledge Graph integration in ServiceNow® Otto for Virtual Agent Virtual Agent, ServiceNow Otto panel and AI Agent applications. **Parent Topic:**[AI Experiences release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/release-notes/intelligent-experiences-rn-landing.md)