---
title: Retail reference
description: Reference topics provide additional information about Retail components.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/retail-industry/rahi-retail-operations-reference.html
release: brazil
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Retail]
---

# Retail reference

Reference topics provide additional information about Retail components.

-   **[Components installed with plugins](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/rahi-retail-components-installed-with-plugins.md)**  
Several types of components such as tables, user roles, and business rule are installed when you activate the plugins in Retail.
-   **[Retail organization data model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/rahi-retail-data-model.md)**  
Learn about the Retail Core application by viewing the data model and role relationship diagrams. This diagram shows the relationship between the tables and roles within the application.
-   **[Retail unified case and task data model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/rahi-retail-retail-unified-cas-task-data-model.md)**  
Learn about the unified retail case and task data model which helps understand the relationships between various case and task tables within retail. These extensions are designed to support distinct operational needs such as managing customer complaints, store inquiries, in-store operations, and HQ communications.
-   **[Domain Separation in Retail Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/rahi-retail-domain.md)**  
Domain separation is supported for Retail Core. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.
-   **[Field Service for Audit data model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/fsm-audit-data-model.md)**  
The Field Service for Audit data model shows how the audit task table extends the work-management task type provided by Field Service Management.
-   **[Roles and visibility for project tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/rahi-retail-spm-project-tasks-roles.md)**  
Roles determine which store personas see project tasks in Retail, which surfaces they reach, and which actions they can take on a task.
-   **[Project task data model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/rahi-retail-spm-project-tasks-data-model.md)**  
The project and project task records that Retail reads, the fields it displays, and the three fields it writes.