--- title: Getting started with Symantec DLP integration for Data Loss Prevention description: Before you can use the integration, you must download it from the ServiceNow Store. locale: en-US canonical_url: https://www.servicenow.com/docs/r/security-management/data-loss-prevention/getting-started-symantec-dlp-integration-dlp.html release: brazil product: Data Loss Prevention classification: data-loss-prevention topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Symantec Integration for Data Loss Prevention Incident Response, Integrate, Data Loss Prevention Incident Response, Security Operations] --- # Getting started with Symantec DLP integration for Data Loss Prevention Before you can use the integration, you must download it from the ServiceNow® Store. ## Checklist Review the following information before you start setting up your Symantec DLP integration for data loss prevention.
| Field | Description |
|---|---|
| Verify you have assigned the required ServiceNow AI Platform, Data Loss Prevention Application, MID application roles. | Following roles are used across the Symantec DLP integration on the ServiceNow AI Platform: - The Administrator\(admin\) install the applications from the ServiceNow® Store and assigns the Data Loss Prevention admin \(sn\_dlir.admin\). - The user with sn\_dlir.admin role can configure the integration and setup the incident profiles. - The users with sn\_dlir.analyst role will have read roles across the integration. |
| Assign the required Symantec DLP user roles. | Review the Symantec DLP integration roles and permissions. |
| Verify you are using Symantec DLP 15.8 | The Symantec DLP integration for Data Loss Prevention is tested with 15.8 version of Symantec Data Loss Prevention.**Note:** Ensure that you are using Symantec DLP 15.8 |
| Verify that ServiceNow® core application that is required to support the Symantec DLP integration are installed and activated. | Verify that the following DLP applications and security support common applications are installed and activated from ServiceNow Store. If not installed, install, and activate on application. - Security Support Common - Data Loss Prevention Incident Response |