--- title: Service Test Management components description: Service Test Management uses several record types that work together to define, execute, and evaluate tests. locale: en-US canonical_url: https://www.servicenow.com/docs/r/telecom-media-technology/stm-components.html release: brazil topic_type: concept last_updated: "2026-10-13" reading_time_minutes: 1 keywords: [test definition, test measure definition, threshold rule, measure consequence, test group, test run] breadcrumb: [Data model, Explore, Service Test Management, Telecommunications, Media, and Technology \(TMT\)] --- # Service Test Management components Service Test Management uses several record types that work together to define, execute, and evaluate tests. ## Configuration records Use these records to set up the tests you run and the conditions under which a result is acceptable. |Record|Description| |------|-----------| |Test definition|A reusable test. Its state is Draft, Published, Retired, or Archived.| |Test measure definition|One value that a test captures, such as a metric name, a unit, and a value type. Optional.| |Threshold rule|The limit that a captured value is checked against. Each rule belongs to one test measure definition.| |Measure consequence|An action defined for a threshold rule, with a prescribed action and a repeat option.| |Characteristic|A service or product characteristic that a test uses. A characteristic belongs to either a test definition or a test group. Requires the Product Model plugin.| |Test group|A set of test definitions that run together. Its execution type is Manual or Automated, and its state is Draft, Published, or Retired.| |Specification to test group relationship|A relationship between a published test group and a specification or a product model.| ## Records that tests produce The platform creates run records when a test group or a test is run. You don't create these records directly. |Record|Description| |------|-----------| |Test group run|One execution of a test group.| |Test run|One execution of a published test definition.| |Test measure|One value captured during a test run.| |Threshold rule violation|The record that the system creates when a test measure breaks a threshold rule. Its severity is High, Medium, or Low.| |Applied consequence|An action applied because of a violation.| |Diagnostic task and resolution task|Tasks used to investigate and fix the problems that tests find. Both extend the Task table. See [Related Customer Service Problem Management information](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/telecom-media-technology/stm-related-cspm-information.md).| For more details about the tables behind these records, see [Service Test Management data model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/telecom-media-technology/st-mgmt-data-model.md).