# RTB Policy Guidelines — Working Index > **Not a substitute for the official text.** > Always open the current Policy Guideline on the RTB site before citing: > https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies ## How to use 1. Identify the RTA section in dispute. 2. Locate the matching RTB Policy Guideline (if any). 3. Treat guidelines as **interpretive aids**, not statutes. 4. Arbitrators may depart when facts require — **fettering** risk if applied rigidly without facts (Module 1). 5. Cite guideline number + date retrieved. ## Placeholder index (fill with live links per matter) | Guideline (name/number) | Topic | Retrieved | |-------------------------|-------|-----------| | *TBD — pull live* | Ending tenancy | | | *TBD* | Monetary claims | | | *TBD* | Repairs / services | | | *TBD* | Security deposits | | | *TBD* | Quiet enjoyment | | ## Argument hygiene - Do not overstate a guideline as “the law.” - Pair with statutory text + verified RTB decisions on CanLII. - If arbitrator treated a guideline as a hard rule and ignored contrary facts: note **fettering** as a JR-oriented issue for counsel review.