# Repair Evidence Guide

> Legal information only. Duties: RTA ss. 32–33 — verify text.

## Landlord duties (plain)

Keep the unit in good repair and meet health/safety standards. Emergencies need immediate response. Lost heat/hot water is serious.

## Stack remedies

1. Written request (creates paper trail)  
2. RTB repair order  
3. Rent reduction from defect date  
4. Compensation  
5. End tenancy if uninhabitable (**s. 36**) — high bar  

## Evidence kit

| Item | Why |
|------|-----|
| Dated photos/videos | Condition over time |
| Written requests + delivery proof | Notice to landlord |
| Silence log | Failure to act |
| Bylaw/inspector reports | Third-party corroboration |
| Medical notes | Harm (if any) |
| Receipts for temporary fixes / hotel | Quantum |

## Mold

Treat as health + repair priority. Photo every surface, humidity if available, requests, and any medical impact. Cite health/safety limb of s. 32 after verification.

## Rent reduction ranges (advocacy, not formula)

Often argued ~10–30% (services) to ~20–50% (severe habitability). Always tie to **proportion of rental value lost** and evidence.