# Privacy Program Metrics Dashboard Template

## Board-Level KPI Scorecard

| # | KPI | Value | Target | Trend | Status |
|---|-----|-------|--------|-------|--------|
| 1 | Overall Compliance Score | __% | 95% | | [ ] Met [ ] Gap |
| 2 | Material Privacy Incidents | __ | 0 | | [ ] Met [ ] Gap |
| 3 | Regulatory Fines | $__ | $0 | | [ ] Met [ ] Gap |
| 4 | DSAR SLA Compliance | __% | 100% | | [ ] Met [ ] Gap |
| 5 | Risk Appetite Utilization | __% | <80% | | [ ] Met [ ] Gap |
| 6 | Vendor DPA Coverage | __% | 100% | | [ ] Met [ ] Gap |
| 7 | Training Completion | __% | 95% | | [ ] Met [ ] Gap |
| 8 | Maturity Score | __ | 3.5 | | [ ] Met [ ] Gap |
| 9 | Privacy Debt Score | __ | Declining | | [ ] Met [ ] Gap |
| 10 | Transfer Compliance | __% | 100% | | [ ] Met [ ] Gap |
| 11 | DPIA Coverage | __% | 100% | | [ ] Met [ ] Gap |
| 12 | Program ROI | __x | >1.0x | | [ ] Met [ ] Gap |

## Operational Metrics (Monthly)

### DSAR Metrics

| Metric | Jan | Feb | Mar | Q1 | Target |
|--------|-----|-----|-----|-----|--------|
| Volume | | | | | Track |
| Avg Response Days | | | | | <20 |
| SLA Rate | | | | | 100% |
| Backlog | | | | | 0 |

### Incident Metrics

| Metric | Jan | Feb | Mar | Q1 | Target |
|--------|-----|-----|-----|-----|--------|
| Total Incidents | | | | | Declining |
| MTTD (hours) | | | | | <24 |
| MTTC (hours) | | | | | <48 |
| DPA Notifications | | | | | Track |

### Vendor Metrics

| Metric | Jan | Feb | Mar | Q1 | Target |
|--------|-----|-----|-----|-----|--------|
| DPA Coverage | | | | | 100% |
| Assessment Coverage | | | | | 100% |
| Vendor Incidents | | | | | 0 |

## ROI Analysis (Annual)

| Component | Amount |
|-----------|--------|
| **Costs** | |
| Staff | $ |
| Tools and Technology | $ |
| Training | $ |
| External Services | $ |
| **Total Cost** | **$** |
| **Value** | |
| Avoided Regulatory Fines | $ |
| Avoided Breach Costs | $ |
| Revenue Enabled | $ |
| Efficiency Gains | $ |
| **Total Value** | **$** |
| **ROI** | **__x** |