# Privacy Policy for Kartjis Scanner **Last updated: August 8, 2026** This Privacy Policy explains how **Kartjis Scanner** ("Kartjis Scanner", "the App", "we", "us", or "our"), developed by **PT FIYM TECHNOLOGY INDONESIA**, handles information when you use the App. Kartjis Scanner is a ticket scanning and validation application designed for authorized users to scan and validate tickets, including when operating without an active internet connection. The App does not provide user registration or ticket purchasing functionality. Access is provided through authorized accounts, which are used to retrieve the data required for ticket scanning and validation. ## 1. Information We Process Depending on how you use the App, Kartjis Scanner may process the following information: ### Account Information When you log in to Kartjis Scanner, we may process information associated with your authorized account, such as: * Username or email address. * Authentication information. * User role or access permissions. * Event or organization information associated with your account. Kartjis Scanner does not provide an in-app registration feature. User accounts are created and managed through authorized systems. ### Ticket and Scanning Information To provide ticket scanning and validation functionality, the App may process: * Ticket or booking identifiers. * Ticket status. * Event information. * Ticket type or category. * Scan date and time. * Scan result. * Information required to determine whether a ticket is valid, invalid, expired, or already scanned. ## 2. Camera Access Kartjis Scanner may request access to your device's camera when you choose to scan a ticket. Camera access is used solely to: * Scan QR codes, barcodes, or other supported ticket codes. * Read ticket information required for validation. Kartjis Scanner does not continuously monitor or record your surroundings through the camera. Images or video captured through the camera are not intentionally stored as photos or videos unless explicitly required by a future feature. ## 3. How Your Information Is Stored Kartjis Scanner is designed to support offline ticket scanning. When you log in and an internet connection is available, the App may retrieve ticket and event data from our online services and store the necessary data locally on your device. When operating offline: * Ticket validation data may be stored locally. * Scan results may be stored locally. * Scan date and time may be stored locally. * The App can use locally stored ticket data to perform validation. When an internet connection becomes available, the App may synchronize relevant scanning information with our online services. The information stored locally on your device remains there until it is deleted by the App, the device operating system, or you take an action such as clearing the App's storage or uninstalling the App. ## 4. How We Use Information Information processed by Kartjis Scanner is used to: * Authenticate authorized users. * Retrieve ticket and event data. * Validate tickets during scanning. * Detect tickets that have already been scanned. * Record scanning activity. * Synchronize scanning results with our online services. * Prevent unauthorized or fraudulent ticket usage. * Maintain and improve the App. * Provide technical support and troubleshoot application issues. We do not use ticket scanning information for advertising or unrelated marketing purposes. ## 5. Data We Do Not Currently Collect The current version of Kartjis Scanner does not: * Provide user registration within the App. * Provide ticket purchasing functionality. * Collect payment information. * Automatically collect precise device location. * Use advertising SDKs. * Use personal information for targeted advertising. * Sell or rent your personal information. * Use cookies for tracking within the mobile application. The App may communicate with our online services when internet connectivity is available for authentication, retrieving ticket data, and synchronizing scanning information. ## 6. Sharing and Disclosure We do not sell or rent your personal information. Information processed through Kartjis Scanner may be accessible to: * **PT FIYM TECHNOLOGY INDONESIA**, for operating and maintaining the App and its supporting services. * **Authorized event organizers or partners**, where necessary to validate tickets or manage event entry. * **Service providers**, where necessary to provide hosting, authentication, infrastructure, synchronization, security, or other technical services. * **Authorities or other parties**, when disclosure is required by applicable law or valid legal process. Only information necessary for the relevant purpose should be accessed or shared. ## 7. Data Retention and Deletion Ticket and scanning data may remain on your device while it is required for offline scanning or synchronization. You may remove locally stored App data by: * Clearing the App's storage through your device settings. * Logging out, where supported. * Using an available App data reset function. * Uninstalling the App. Information that has already been synchronized with our online services may be retained according to our operational, security, legal, and business requirements. Deleting the App from your device does not necessarily delete information that has already been synchronized with our online services. ## 8. Security We use reasonable technical and organizational measures to protect information processed through Kartjis Scanner. These measures may include: * Secure authentication. * Encrypted communication between the App and our online services. * Access controls. * Authorization mechanisms. * Protection of locally stored App data. * Security updates and monitoring. Because the App supports offline operation, users are also responsible for maintaining the security of the device on which Kartjis Scanner is installed. We recommend using a secure device PIN, password, or biometric authentication where available. No method of electronic storage or transmission is completely secure. ## 9. Location Information Kartjis Scanner does not currently require access to your precise location to perform its core ticket scanning functionality. Unless explicitly stated otherwise in a future version of the App, we do not collect precise location information. ## 10. Third-Party Platforms and Services Kartjis Scanner is distributed through third-party app stores and runs on third-party operating systems. Those platforms may independently collect technical, diagnostic, purchase, or usage information under their own privacy policies. The App may also use third-party infrastructure or services to support authentication, hosting, data synchronization, security, or other technical functionality. The privacy practices of those third parties are governed by their respective privacy policies. ## 11. Your Choices You can control certain information and permissions through: * Logging in or out of your authorized account, where supported. * Revoking camera permission through your device settings. * Clearing the App's locally stored data. * Uninstalling the App. * Contacting your organization or Kartjis support regarding account access or information associated with your account. Because some ticket and scanning information may be synchronized with our online services, removing locally stored App data does not necessarily remove information already synchronized to those services. ## 12. Children's Privacy Kartjis Scanner is intended for authorized personnel who use the App for ticket scanning and event operations. The App is not specifically directed to children and does not knowingly collect personal information directly from children for registration or account creation. ## 13. Changes to This Privacy Policy We may update this Privacy Policy when Kartjis Scanner's features, data practices, or legal obligations change. The revised Privacy Policy will include a new **"Last updated"** date and may be made available through the App, its store listing, or our website where applicable. ## 14. Contact Us For questions about this Privacy Policy or Kartjis Scanner's data practices, please contact: **App:** Kartjis Scanner **Company:** PT FIYM TECHNOLOGY INDONESIA **Website:** https://fiymtech.id **Email:** [admin@fiymtech.id](mailto:admin@fiymtech.id) **Address:** Bumi Findaria Mas 3, Blok G88 Moncong Loe, Maros South Sulawesi, Indonesia