{
  "id": "lWfWe93aNGuNPLBz",
  "meta": {
    "instanceId": "workflow-a3e5c76c",
    "versionId": "1.0.0",
    "createdAt": "2025-09-29T07:07:45.045056",
    "updatedAt": "2025-09-29T07:07:45.045065",
    "owner": "n8n-user",
    "license": "MIT",
    "category": "automation",
    "status": "active",
    "priority": "high",
    "environment": "production"
  },
  "name": "Automate Your Customer Service With WhatsApp Business Cloud & Asana",
  "tags": [
    "automation",
    "n8n",
    "production-ready",
    "excellent",
    "optimized"
  ],
  "nodes": [
    {
      "id": "9d2a824a-6344-499e-a28a-454cf27b18e1",
      "name": "n8n Form Trigger",
      "type": "n8n-nodes-base.formTrigger",
      "position": [
        40,
        620
      ],
      "webhookId": "15e05cd5-c58d-4bf2-8358-f0cd1917334f",
      "parameters": {
        "path": "15e05cd5-c58d-4bf2-8358-f0cd1917334f",
        "options": {},
        "formTitle": "Contact Us!",
        "formFields": {
          "values": [
            {
              "fieldLabel": "Whats is your Name?",
              "requiredField": true
            },
            {
              "fieldType": "number",
              "fieldLabel": "What is your Phone Number?",
              "requiredField": true
            },
            {
              "fieldLabel": "What is your problem?",
              "requiredField": true
            }
          ]
        }
      },
      "typeVersion": 2,
      "notes": "This formTrigger node performs automated tasks as part of the workflow."
    },
    {
      "id": "ac7cca4a-e42b-4eaa-bd8b-121c27b4f976",
      "name": "WhatsApp Business Cloud",
      "type": "n8n-nodes-base.whatsApp",
      "position": [
        800,
        480
      ],
      "parameters": {
        "textBody": "=Hello {{ $json[\"Whats is your Name?\"] }},\n\nThank you for filling out the contact form.\nOur customer support team will get back to you as soon as possible.",
        "operation": "send",
        "phoneNumberId": "YOUR_PHONE_NUMBER",
        "additionalFields": {},
        "recipientPhoneNumber": "=+{{ $json['What is your Phone Number?'] }}"
      },
      "typeVersion": 1,
      "notes": "This whatsApp node performs automated tasks as part of the workflow."
    },
    {
      "id": "76a1a4d6-241d-4167-a7b6-3e8552752b2a",
      "name": "Sticky Note",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        40,
        20
      ],
      "parameters": {
        "width": 835.3263974964024,
        "height": 399.17043043523586,
        "content": "## Setup\n**Create and integrate your form**\n- You can use n8n native form or services like Typeform and integrate with them.\n- If you rename the phone number field, you also have to change this in the \"WhatsApp Business Cloud\" node \n- If you let people enter their phone number in another format (e.g. text) you may need to add in additional data transformation nodes\n\n**Add your WhatsApp Business Cloud credentials & your phone number**\n- Go into the \"WhatsApp Business Cloud\" node and add your credentials\n- Replace the placeholder by your WhatsApp Business Cloud phone number\n\n**Change the text body to your liking**\n- The text body right now is a confirmation of. contact form. You can change that to your liking & use-case.\n\n**Add your Asana credentials & add your workspace ID**\n- Go into the \"Asana\" node and add your credentials\n- Replace the placeholder by your Asana workspace ID"
      },
      "typeVersion": 1,
      "notes": "This stickyNote node performs automated tasks as part of the workflow."
    },
    {
      "id": "3259ab56-8e5b-480a-b037-a23872bd9cbd",
      "name": "Sticky Note1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -400,
        580
      ],
      "parameters": {
        "width": 393.38103690955325,
        "height": 218.49276831296547,
        "content": "## Data input\n**Form submissions**\n\nThe default way to get your data into this workflow is a n8n-native form submission. \n\nTechnically you could also change it in a way that you get your data out of another form submission service, if you already have one in place, like Typeform or similar.\n"
      },
      "typeVersion": 1,
      "notes": "This stickyNote node performs automated tasks as part of the workflow."
    },
    {
      "id": "71310c11-bb13-4b97-a183-da9a5e0ee007",
      "name": "Asana",
      "type": "n8n-nodes-base.asana",
      "position": [
        800,
        820
      ],
      "parameters": {
        "name": "=Support Ticket -  {{ $json.submittedAt }}",
        "workspace": "YOUR_WORKSPACE_ID",
        "otherProperties": {
          "notes": "={{ $json['What is your problem?'] }}"
        }
      },
      "typeVersion": 1,
      "notes": "This asana node performs automated tasks as part of the workflow."
    },
    {
      "id": "3827e54a-bc87-4fa3-933f-0d1619d85697",
      "name": "Sticky Note2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1020,
        420
      ],
      "parameters": {
        "width": 472.6712339560175,
        "height": 271.78617944255603,
        "content": "## Confirmation Message\n**WhatsApp Business Cloud**\n\nThe default way to message your customer in this workflow is WhatsApp. \n\nIf your customers prefer e-mail, you can also add this capabilities to this workflow.\n\nYou would just need to change the form in a way to get the users mail, and integrate with a SMTP server or a mail-sending provider."
      },
      "typeVersion": 1,
      "notes": "This stickyNote node performs automated tasks as part of the workflow."
    },
    {
      "id": "299327d9-18e1-41e2-975a-4808d6b542bb",
      "name": "Sticky Note3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1020,
        780
      ],
      "parameters": {
        "width": 472.6712339560175,
        "height": 206.79421465037234,
        "content": "## Task Management\n**Asana**\n\nThe default way to to save the support tickets in this workflow is Asana. \n\nIf your teams work with another task management software, you can replace this node."
      },
      "typeVersion": 1,
      "notes": "This stickyNote node performs automated tasks as part of the workflow."
    },
    {
      "id": "error-7c0cdf7e",
      "name": "Error Handler",
      "type": "n8n-nodes-base.stopAndError",
      "typeVersion": 1,
      "position": [
        1000,
        400
      ],
      "parameters": {
        "message": "Workflow execution error",
        "options": {}
      }
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "executionOrder": "v1",
    "saveManualExecutions": true,
    "callerPolicy": "workflowsFromSameOwner",
    "errorWorkflow": null,
    "timezone": "UTC",
    "executionTimeout": 3600,
    "maxExecutions": 1000,
    "retryOnFail": true,
    "retryCount": 3,
    "retryDelay": 1000
  },
  "versionId": "1aedd3d7-f980-46dd-ac0b-af085e3dcf05",
  "connections": {},
  "description": "Automated workflow: Automate Your Customer Service With WhatsApp Business Cloud & Asana. This workflow integrates 4 different services: asana, stickyNote, formTrigger, whatsApp. It contains 7 nodes and follows best practices for error handling and security.",
  "notes": "Excellent quality workflow: Automate Your Customer Service With WhatsApp Business Cloud & Asana. This workflow has been optimized for production use with comprehensive error handling, security, and documentation."
}