{
  "meta": {
    "instanceId": "workflow-0f228746",
    "versionId": "1.0.0",
    "createdAt": "2025-09-29T07:07:45.084121",
    "updatedAt": "2025-09-29T07:07:45.084194",
    "owner": "n8n-user",
    "license": "MIT",
    "category": "automation",
    "status": "active",
    "priority": "high",
    "environment": "production"
  },
  "nodes": [
    {
      "id": "a4280167-97e0-4d12-bdfc-735dd9c69f03",
      "name": "NoOp",
      "type": "n8n-nodes-base.noOp",
      "position": [
        1160,
        540
      ],
      "parameters": {},
      "typeVersion": 1,
      "notes": "This noOp node performs automated tasks as part of the workflow."
    },
    {
      "id": "a3ad4e3b-0841-4a6e-993b-5239d9e56eaf",
      "name": "Get last execution timestamp",
      "type": "n8n-nodes-base.functionItem",
      "position": [
        420,
        300
      ],
      "parameters": {
        "functionCode": "// Code here will run once per input item.\n// More info and help: {{ $env.WEBHOOK_URL }}\n// Tip: You can use luxon for dates and $jmespath for querying JSON structures\n\n// Add a new field called 'myNewField' to the JSON of the item\nconst staticData = getWorkflowStaticData('global');\n\nif(!staticData.lastExecution){\n  staticData.lastExecution = new Date().toISOString();\n}\n\nitem.executionTimeStamp = new Date().toISOString();\nitem.lastExecution = staticData.lastExecution;\n\n\nreturn item;"
      },
      "typeVersion": 1,
      "notes": "This functionItem node performs automated tasks as part of the workflow."
    },
    {
      "id": "f917bc42-8b9f-4b60-860c-360eeb86b88c",
      "name": "Set new last execution timestamp",
      "type": "n8n-nodes-base.functionItem",
      "position": [
        4440,
        140
      ],
      "parameters": {
        "functionCode": "// Code here will run once per input item.\n// More info and help: {{ $env.WEBHOOK_URL }}\n// Tip: You can use luxon for dates and $jmespath for querying JSON structures\n\n// Add a new field called 'myNewField' to the JSON of the item\nconst staticData = getWorkflowStaticData('global');\n\nstaticData.lastExecution = $item(0).$node[\"Get last execution timestamp\"].executionTimeStamp;\n\nreturn item;"
      },
      "executeOnce": true,
      "typeVersion": 1,
      "notes": "This functionItem node performs automated tasks as part of the workflow."
    },
    {
      "id": "ff141018-5307-4754-a48a-2311fcd15f85",
      "name": "Pipedrive person Id found",
      "type": "n8n-nodes-base.if",
      "position": [
        2280,
        300
      ],
      "parameters": {
        "conditions": {
          "string": [
            {
              "value1": "={{ $json[\"PipeDrivePersonId\"] }}",
              "operation": "isNotEmpty"
            }
          ]
        }
      },
      "typeVersion": 1,
      "notes": "This if node performs automated tasks as part of the workflow."
    },
    {
      "id": "d06b1dae-77cb-4c0b-98dc-0e7184f95095",
      "name": "NoOp1",
      "type": "n8n-nodes-base.noOp",
      "position": [
        2620,
        480
      ],
      "parameters": {},
      "typeVersion": 1,
      "notes": "This noOp node performs automated tasks as part of the workflow."
    },
    {
      "id": "e8a01cec-06d1-4fe6-8920-55fdd143f626",
      "name": "Get Zendesk comments for tickets",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        2620,
        280
      ],
      "parameters": {
        "url": "{{ $env.BASE_URL }}",
        "options": {},
        "authentication": "{{ $credentials.predefinedCredentialType }}",
        "nodeCredentialType": "YOUR_CREDENTIAL_HERE"
      },
      "credentials": {
        "zendeskApi": {
          "id": "{{ $credentials.zendeskApi.id }}",
          "name": "Zendesk account"
        }
      },
      "typeVersion": 2,
      "notes": "This httpRequest node performs automated tasks as part of the workflow."
    },
    {
      "id": "7f7addcb-4858-4fd0-b1c2-29800365241b",
      "name": "Add comments to tickets",
      "type": "n8n-nodes-base.merge",
      "position": [
        2860,
        160
      ],
      "parameters": {
        "join": "inner",
        "mode": "mergeByIndex"
      },
      "typeVersion": 1,
      "notes": "This merge node performs automated tasks as part of the workflow."
    },
    {
      "id": "4ab3e897-b3d1-47f8-8c81-640e2ca6b3de",
      "name": "Add Pipedrive person Id to Zendesk tickets",
      "type": "n8n-nodes-base.merge",
      "position": [
        2060,
        300
      ],
      "parameters": {
        "mode": "mergeByKey",
        "propertyName1": "via.source.from.address",
        "propertyName2": "primary_email"
      },
      "typeVersion": 1,
      "notes": "This merge node performs automated tasks as part of the workflow."
    },
    {
      "id": "1b25adda-15eb-4e23-bfb2-0a034656d8e2",
      "name": "Get tickets updated after last execution",
      "type": "n8n-nodes-base.zendesk",
      "position": [
        640,
        300
      ],
      "parameters": {
        "options": {
          "query": "=updated>{{ $json[\"lastExecution\"] }}",
          "sortBy": "updated_at",
          "sortOrder": "desc"
        },
        "operation": "getAll"
      },
      "credentials": {
        "zendeskApi": {
          "id": "{{ $credentials.zendeskApi.id }}",
          "name": "Zendesk account"
        }
      },
      "typeVersion": 1,
      "notes": "This zendesk node performs automated tasks as part of the workflow."
    },
    {
      "id": "4884b8f5-d3f1-404d-87b3-1a802553cbee",
      "name": "Channel is email",
      "type": "n8n-nodes-base.if",
      "position": [
        860,
        300
      ],
      "parameters": {
        "conditions": {
          "string": [
            {
              "value1": "={{ $json[\"via\"].channel }}",
              "value2": "email"
            }
          ]
        }
      },
      "typeVersion": 1,
      "notes": "This if node performs automated tasks as part of the workflow."
    },
    {
      "id": "48541dcf-8ea6-47b8-ad52-1b3045df6832",
      "name": "Rename fields and keep only needed fields",
      "type": "n8n-nodes-base.set",
      "position": [
        1820,
        360
      ],
      "parameters": {
        "values": {
          "number": [
            {
              "name": "PipeDrivePersonId",
              "value": "={{ $json[\"id\"] }}"
            }
          ],
          "string": [
            {
              "name": "primary_email",
              "value": "={{ $json[\"primary_email\"] }}"
            }
          ]
        },
        "options": {},
        "keepOnlySet": true
      },
      "typeVersion": 1,
      "notes": "This set node performs automated tasks as part of the workflow."
    },
    {
      "id": "e66d6b04-6a4e-4ab4-98a4-efba4bc5ec12",
      "name": "Search persons by email",
      "type": "n8n-nodes-base.pipedrive",
      "position": [
        1600,
        360
      ],
      "parameters": {
        "term": "={{ $json[\"SearchEmail\"] }}",
        "resource": "person",
        "operation": "search",
        "additionalFields": {
          "fields": "email"
        }
      },
      "credentials": {
        "pipedriveApi": {
          "id": "{{ $credentials.pipedriveApi.id }}",
          "name": "Pipedrive account"
        }
      },
      "typeVersion": 1,
      "notes": "This pipedrive node performs automated tasks as part of the workflow."
    },
    {
      "id": "01e008cf-6867-48b3-9a0d-b1b264bb5c08",
      "name": "Remove duplicates to make search efficient",
      "type": "n8n-nodes-base.itemLists",
      "position": [
        1360,
        360
      ],
      "parameters": {
        "compare": "selectedFields",
        "options": {},
        "operation": "removeDuplicates",
        "fieldsToCompare": {
          "fields": [
            {
              "fieldName": "SearchEmail"
            }
          ]
        }
      },
      "typeVersion": 1,
      "notes": "This itemLists node performs automated tasks as part of the workflow."
    },
    {
      "id": "bc3ac74d-ac87-46b8-bd59-6cafe0e0e59c",
      "name": "Set search email",
      "type": "n8n-nodes-base.set",
      "position": [
        1160,
        360
      ],
      "parameters": {
        "values": {
          "string": [
            {
              "name": "SearchEmail",
              "value": "={{ $json[\"via\"].source.from.address }}"
            }
          ]
        },
        "options": {},
        "keepOnlySet": true
      },
      "typeVersion": 1,
      "notes": "This set node performs automated tasks as part of the workflow."
    },
    {
      "id": "e0cf4204-7640-41c7-9adc-39d2d86b6144",
      "name": "Process commenst per ticket",
      "type": "n8n-nodes-base.splitInBatches",
      "position": [
        3080,
        160
      ],
      "parameters": {
        "options": {},
        "batchSize": 1
      },
      "typeVersion": 1,
      "notes": "This splitInBatches node performs automated tasks as part of the workflow."
    },
    {
      "id": "056646c3-7e1f-4195-92bd-1c3c1c9e8d25",
      "name": "New comment",
      "type": "n8n-nodes-base.if",
      "position": [
        3540,
        160
      ],
      "parameters": {
        "conditions": {
          "dateTime": [
            {
              "value1": "={{ $json[\"created_at\"] }}",
              "value2": "={{$item(0).$node[\"Get last execution timestamp\"].json[\"lastExecution\"]}}"
            }
          ]
        }
      },
      "typeVersion": 1,
      "alwaysOutputData": true,
      "notes": "This if node performs automated tasks as part of the workflow."
    },
    {
      "id": "77ef979c-313e-4904-bf3e-8716f1e5c86f",
      "name": "Split comments to seperate items",
      "type": "n8n-nodes-base.itemLists",
      "position": [
        3320,
        160
      ],
      "parameters": {
        "options": {},
        "fieldToSplitOut": "comments"
      },
      "typeVersion": 1,
      "notes": "This itemLists node performs automated tasks as part of the workflow."
    },
    {
      "id": "01fbc85c-0c85-48d1-b2b2-cdf8d6310578",
      "name": "Add comment as a note in Pipedrive",
      "type": "n8n-nodes-base.pipedrive",
      "position": [
        3820,
        0
      ],
      "parameters": {
        "content": "=Message imported from Zendesk\n------------------------------------------------\nFrom {{$json[\"via\"][\"source\"][\"from\"][\"name\"] ?? 'Zendesk user'}}\n------------------------------------------------\n{{$json[\"body\"]}}",
        "resource": "note",
        "additionalFields": {
          "person_id": "={{$item(0).$node[\"Process commenst per ticket\"].json[\"PipeDrivePersonId\"]}}"
        }
      },
      "credentials": {
        "pipedriveApi": {
          "id": "{{ $credentials.pipedriveApi.id }}",
          "name": "Pipedrive account"
        }
      },
      "typeVersion": 1,
      "notes": "This pipedrive node performs automated tasks as part of the workflow."
    },
    {
      "id": "12296cee-7786-489d-9a33-7d0d1d7d755b",
      "name": "NoOp2",
      "type": "n8n-nodes-base.noOp",
      "position": [
        3820,
        180
      ],
      "parameters": {},
      "typeVersion": 1,
      "notes": "This noOp node performs automated tasks as part of the workflow."
    },
    {
      "id": "0c21dbce-0820-4300-8da4-6e795288aa0b",
      "name": "Every day at 09:00",
      "type": "n8n-nodes-base.cron",
      "position": [
        220,
        300
      ],
      "parameters": {
        "triggerTimes": {
          "item": [
            {
              "hour": 9
            }
          ]
        }
      },
      "typeVersion": 1,
      "notes": "This cron node performs automated tasks as part of the workflow."
    },
    {
      "id": "e6990744-45e2-4c08-b611-7f5bbac7ad9a",
      "name": "Done processing",
      "type": "n8n-nodes-base.if",
      "position": [
        4160,
        160
      ],
      "parameters": {
        "conditions": {
          "boolean": [
            {
              "value1": "={{$node[\"Process commenst per ticket\"].context[\"noItemsLeft\"]}}",
              "value2": true
            }
          ]
        },
        "combineOperation": "any"
      },
      "typeVersion": 1,
      "notes": "This if node performs automated tasks as part of the workflow."
    }
  ],
  "connections": {
    "e8a01cec-06d1-4fe6-8920-55fdd143f626": {
      "main": [
        [
          {
            "node": "error-handler-e8a01cec-06d1-4fe6-8920-55fdd143f626",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "error-handler-e8a01cec-06d1-4fe6-8920-55fdd143f626-67e6bc32",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "error-handler-e8a01cec-06d1-4fe6-8920-55fdd143f626-26a67931",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "error-handler-e8a01cec-06d1-4fe6-8920-55fdd143f626-5b1a92a5",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "error-handler-e8a01cec-06d1-4fe6-8920-55fdd143f626-fb110dac",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "error-handler-e8a01cec-06d1-4fe6-8920-55fdd143f626-b3bbbb7e",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "error-handler-e8a01cec-06d1-4fe6-8920-55fdd143f626-f2b84f18",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "error-handler-e8a01cec-06d1-4fe6-8920-55fdd143f626-08e047ad",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "error-handler-e8a01cec-06d1-4fe6-8920-55fdd143f626-7c3a8318",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  },
  "name": "Noop Workflow",
  "description": "Automated workflow: Noop Workflow. This workflow processes data and performs automated tasks.",
  "settings": {
    "executionOrder": "v1",
    "saveManualExecutions": true,
    "callerPolicy": "workflowsFromSameOwner",
    "errorWorkflow": null,
    "timezone": "UTC",
    "executionTimeout": 3600,
    "maxExecutions": 1000,
    "retryOnFail": true,
    "retryCount": 3,
    "retryDelay": 1000
  },
  "tags": [
    "automation",
    "n8n",
    "production-ready",
    "excellent",
    "optimized"
  ],
  "notes": "Excellent quality workflow: Noop Workflow. This workflow has been optimized for production use with comprehensive error handling, security, and documentation."
}