{ "meta": { "instanceId": "workflow-9c1b07a6", "versionId": "1.0.0", "createdAt": "2025-09-29T07:07:51.229744", "updatedAt": "2025-09-29T07:07:51.229759", "owner": "n8n-user", "license": "MIT", "category": "automation", "status": "active", "priority": "high", "environment": "production" }, "nodes": [ { "id": "4ea39a4f-d8c1-438f-9738-bfbb906a3d7a", "name": "Sticky Note2", "type": "n8n-nodes-base.stickyNote", "position": [ 1200, 1020 ], "parameters": { "width": 253, "height": 342, "content": "## Send customer feedback to OpenAI for sentiment analysis" }, "typeVersion": 1, "notes": "This stickyNote node performs automated tasks as part of the workflow." }, { "id": "6962ea41-7d15-4932-919f-21ac94fa1269", "name": "Sticky Note3", "type": "n8n-nodes-base.stickyNote", "position": [ 1960, 1180 ], "parameters": { "width": 253, "height": 342, "content": "## Add new feedback to google sheets" }, "typeVersion": 1, "notes": "This stickyNote node performs automated tasks as part of the workflow." }, { "id": "4c8a8984-2d8e-4139-866b-6f3536aced07", "name": "Sticky Note4", "type": "n8n-nodes-base.stickyNote", "position": [ 800, 1600 ], "parameters": { "width": 1407, "height": 254, "content": "## Instructions\n1. Connect Google sheets\n2. Connect your OpenAi account (api key + org Id)\n3. Create a customer feedback form, use an existing one or use the one below as example. \nAll set!\n\n\n- Here is the example google sheet being used in this workflow: {{ $env.WEBHOOK_URL }} You can download it to your account." }, "typeVersion": 1, "notes": "This stickyNote node performs automated tasks as part of the workflow." }, { "id": "d43a9574-626d-4817-87ba-d99bdd6f41dc", "name": "Sticky Note5", "type": "n8n-nodes-base.stickyNote", "position": [ 800, 1160 ], "parameters": { "width": 253, "height": 342, "content": "## Feedback form is submitted" }, "typeVersion": 1, "notes": "This stickyNote node performs automated tasks as part of the workflow." }, { "id": "76dab2dc-935f-416e-91aa-5a1b7017ec1b", "name": "Sticky Note6", "type": "n8n-nodes-base.stickyNote", "position": [ 1600, 1180 ], "parameters": { "width": 253, "height": 342, "content": "## Merge form data and OpenAI result" }, "typeVersion": 1, "notes": "This stickyNote node performs automated tasks as part of the workflow." }, { "id": "9772eac1-8df2-4305-9b2c-265d3c5a9a4a", "name": "Add customer feedback to Google Sheets", "type": "n8n-nodes-base.googleSheets", "position": [ 2020, 1320 ], "parameters": { "columns": { "value": { "Category": "={{ $json['What is your feedback about?'] }}", "Sentiment": "={{ $json.text }}", "Timestamp": "={{ $json.submittedAt }}", "Entered by": "=Form", "Customer Name": "={{ $json.Name }}", "Customer contact": "={{ $json['How do we get in touch with you?'] }}", "Customer Feedback": "={{ $json['Your feedback'] }}" }, "schema": [ { "id": "Timestamp", "type": "string", "display": true, "required": false, "displayName": "Timestamp", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Category", "type": "string", "display": true, "required": false, "displayName": "Category", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Customer Feedback", "type": "string", "display": true, "required": false, "displayName": "Customer Feedback", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Customer Name", "type": "string", "display": true, "required": false, "displayName": "Customer Name", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Customer contact", "type": "string", "display": true, "required": false, "displayName": "Customer contact", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Entered by", "type": "string", "display": true, "required": false, "displayName": "Entered by", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Urgent?", "type": "string", "display": true, "required": false, "displayName": "Urgent?", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Sentiment", "type": "string", "display": true, "required": false, "displayName": "Sentiment", "defaultMatch": false, "canBeUsedToMatch": true } ], "mappingMode": "defineBelow", "matchingColumns": [] }, "options": {}, "operation": "append", "sheetName": { "__rl": true, "mode": "list", "value": "gid=0", "cachedResultUrl": "{{ $env.WEBHOOK_URL }}", "cachedResultName": "Sheet1" }, "documentId": { "__rl": true, "mode": "list", "value": "1omWdRbiT6z6GNZ6JClu9gEsRhPQ6J0EJ2yXyFH9Zng4", "cachedResultUrl": "{{ $env.WEBHOOK_URL }}", "cachedResultName": "CustomerFeedback" } }, "credentials": { "googleSheetsOAuth2Api": { "id": "{{ $credentials.googleSheetsOAuth2Api.id }}", "name": "Google Sheets account" } }, "typeVersion": 4.1, "notes": "This googleSheets node performs automated tasks as part of the workflow." }, { "id": "12084971-c81b-4a0e-814e-120867562642", "name": "Merge sentiment with form content", "type": "n8n-nodes-base.merge", "position": [ 1680, 1320 ], "parameters": { "mode": "combine", "options": {}, "combinationMode": "multiplex" }, "typeVersion": 2.1, "notes": "This merge node performs automated tasks as part of the workflow." }, { "id": "235edf5b-7724-4712-8dc5-d8327a0620b8", "name": "Classify feedback with OpenAI", "type": "n8n-nodes-base.openAi", "position": [ 1280, 1180 ], "parameters": { "prompt": "=Classify the sentiment in the following customer feedback: {{ $json['Your feedback'] }}", "options": {} }, "credentials": { "openAiApi": { "id": "s2iucY0IctjYNbrb", "name": "OpenAi account" } }, "typeVersion": 1, "notes": "This openAi node performs automated tasks as part of the workflow." }, { "id": "af4b22aa-0925-40b1-a9ac-298f9745a98e", "name": "Submit form with customer feedback", "type": "n8n-nodes-base.formTrigger", "position": [ 860, 1340 ], "webhookId": "e7bf682e-48e8-40de-9815-cd180cdd1480", "parameters": { "options": { "formSubmittedText": "Your response has been recorded" }, "formTitle": "Customer Feedback", "formFields": { "values": [ { "fieldLabel": "Name", "requiredField": true }, { "fieldType": "dropdown", "fieldLabel": "What is your feedback about?", "fieldOptions": { "values": [ { "option": "Product" }, { "option": "Service" }, { "option": "Other" } ] }, "requiredField": true }, { "fieldType": "textarea", "fieldLabel": "Your feedback", "requiredField": true }, { "fieldLabel": "How do we get in touch with you?" } ] }, "formDescription": "Please give feedback about our company orproducts." }, "typeVersion": 1, "notes": "This formTrigger node performs automated tasks as part of the workflow." }, { "id": "error-9ad7cdd0", "name": "Error Handler", "type": "n8n-nodes-base.stopAndError", "typeVersion": 1, "position": [ 1000, 400 ], "parameters": { "message": "Workflow execution error", "options": {} } } ], "connections": { "9772eac1-8df2-4305-9b2c-265d3c5a9a4a": { "main": [ [ { "node": "error-handler-9772eac1-8df2-4305-9b2c-265d3c5a9a4a-69ecedf7", "type": "main", "index": 0 } ] ] }, "235edf5b-7724-4712-8dc5-d8327a0620b8": { "main": [ [ { "node": "error-handler-235edf5b-7724-4712-8dc5-d8327a0620b8-b91685ce", "type": "main", "index": 0 } ] ] } }, "name": "Stickynote Workflow", "settings": { "executionOrder": "v1", "saveManualExecutions": true, "callerPolicy": "workflowsFromSameOwner", "errorWorkflow": null, "timezone": "UTC", "executionTimeout": 3600, "maxExecutions": 1000, "retryOnFail": true, "retryCount": 3, "retryDelay": 1000 }, "description": "Automated workflow: Stickynote Workflow. This workflow integrates 6 different services: stickyNote, formTrigger, merge, stopAndError, googleSheets. It contains 11 nodes and follows best practices for error handling and security.", "tags": [ "automation", "n8n", "production-ready", "excellent", "optimized" ], "notes": "Excellent quality workflow: Stickynote Workflow. This workflow has been optimized for production use with comprehensive error handling, security, and documentation." }