{
  "id": "E2hq7z4ANLoL5vw1",
  "meta": {
    "instanceId": "workflow-b523b138",
    "versionId": "1.0.0",
    "createdAt": "2025-09-29T07:07:52.087496",
    "updatedAt": "2025-09-29T07:07:52.087523",
    "owner": "n8n-user",
    "license": "MIT",
    "category": "automation",
    "status": "active",
    "priority": "high",
    "environment": "production"
  },
  "name": "Noco Kanban Board with AI Prioritization",
  "tags": [
    "automation",
    "n8n",
    "production-ready",
    "excellent",
    "optimized"
  ],
  "nodes": [
    {
      "id": "4976d737-a419-4cc6-a8fc-dc1a9482642d",
      "name": "Incident Form",
      "type": "n8n-nodes-base.formTrigger",
      "disabled": true,
      "position": [
        -100,
        200
      ],
      "webhookId": "fef1bb69-69e9-49ff-ba29-ded7cc398a13",
      "parameters": {
        "options": {},
        "formTitle": "Incident Form",
        "formFields": {
          "values": [
            {
              "fieldType": "email",
              "fieldLabel": "Email",
              "placeholder": "Your Email",
              "requiredField": true
            },
            {
              "fieldType": "textarea",
              "fieldLabel": "Incident Description",
              "placeholder": "Incident Description",
              "requiredField": true
            },
            {
              "fieldType": "dropdown",
              "fieldLabel": "Incident Desired Category",
              "fieldOptions": {
                "values": [
                  {
                    "option": "Critical"
                  },
                  {
                    "option": "Major"
                  },
                  {
                    "option": "Medium"
                  },
                  {
                    "option": "Minor"
                  },
                  {
                    "option": "Support"
                  },
                  {
                    "option": "Feature"
                  }
                ]
              },
              "requiredField": true
            }
          ]
        },
        "formDescription": "Experiencing issues? Fill in this incident form so we can take care of it"
      },
      "typeVersion": 2.2,
      "notes": "This formTrigger node performs automated tasks as part of the workflow."
    },
    {
      "id": "f9829dfd-c8bd-45c0-b9ac-fe496d527df8",
      "name": "Assign Category",
      "type": "n8n-nodes-base.noOp",
      "position": [
        620,
        100
      ],
      "parameters": {
        "text": "=You are professional support assistance. You are receiving information about different issues users are having. Your task is to assign proper category to task requested.\n\nYou should output:\n- category based on definitions provided\n- response time assgined to category\n- resolution time assigned to category\n- default assignee\n\nDefinitions:\n{{ $json.data.toJsonString() }}\n\nTask request is:\n{{ $('On schedule or during flow').item.json['Incident Description'] }}",
        "options": {},
        "promptType": "define",
        "hasOutputParser": true
      },
      "typeVersion": 1.8,
      "alwaysOutputData": true,
      "notes": "This agent node performs automated tasks as part of the workflow."
    },
    {
      "id": "bef9f61d-0019-4407-a0fc-9a4c44894d6e",
      "name": "OpenAI Chat Model1",
      "type": "n8n-nodes-base.noOp",
      "position": [
        540,
        280
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4o-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "zjIZQuuuZMJpiUny",
          "name": "OpenAi account"
        }
      },
      "typeVersion": 1.2,
      "notes": "This lmChatOpenAi node performs automated tasks as part of the workflow."
    },
    {
      "id": "ccb2092e-f9bb-4b64-987a-d4349b401d5c",
      "name": "Structure Output Todoist Ready1",
      "type": "n8n-nodes-base.noOp",
      "position": [
        860,
        260
      ],
      "parameters": {
        "jsonSchemaExample": "{\n\t\"category\": \"critical\",\n  \"response_time\": \"1\",\n  \"resolution_time\": \"8\",\n  \"default_assignee\": \"email@example.com\"\n}"
      },
      "typeVersion": 1.2,
      "notes": "This outputParserStructured node performs automated tasks as part of the workflow."
    },
    {
      "id": "7b8fa2ca-5697-4792-ab60-3506be78bcdf",
      "name": "Get incident definitions",
      "type": "n8n-nodes-base.nocoDb",
      "position": [
        180,
        100
      ],
      "parameters": {
        "table": "mt94l49b6zocsxy",
        "options": {
          "fields": [
            "Title",
            "Definition",
            "Response time",
            "Resolution time",
            "Default assignee"
          ]
        },
        "operation": "getAll",
        "projectId": "pksfpoc943gwhvy",
        "returnAll": true,
        "authentication": "{{ $credentials.nocoDbApiToken }}"
      },
      "credentials": {
        "nocoDbApiToken": {
          "id": "6KgsjKtnCVIEbBwC",
          "name": "NocoDB Token account"
        }
      },
      "typeVersion": 3,
      "notes": "This nocoDb node performs automated tasks as part of the workflow."
    },
    {
      "id": "b6023ac0-0a43-47b5-add3-f11c4bb8a5d1",
      "name": "Sticky Note",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -160,
        0
      ],
      "parameters": {
        "height": 440,
        "content": "## Incident Form\nThis workflow is triggered when someone fills incident form. You could replace it for example with email or webhook, but you will need to update references in other nodes to new fields"
      },
      "typeVersion": 1,
      "notes": "This stickyNote node performs automated tasks as part of the workflow."
    },
    {
      "id": "1a207b67-98de-40e6-8ec2-eb64e515cc14",
      "name": "Sticky Note1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        120,
        0
      ],
      "parameters": {
        "width": 1320,
        "height": 440,
        "content": "## Parse Incidents\nAllow AI to compare your incident definitions with input from user. AI will attempt to assign proper category and proper person to given incident. WIth AI assignment, we are formatting fields to input them into NocoDB table"
      },
      "typeVersion": 1,
      "notes": "This stickyNote node performs automated tasks as part of the workflow."
    },
    {
      "id": "e28f77db-4701-4df2-a79c-b7239a4b4e1f",
      "name": "Insert Incident",
      "type": "n8n-nodes-base.nocoDb",
      "position": [
        1260,
        260
      ],
      "parameters": {
        "table": "mwh33g1yyeg9z6k",
        "operation": "create",
        "projectId": "pksfpoc943gwhvy",
        "dataToSend": "autoMapInputData",
        "authentication": "{{ $credentials.nocoDbApiToken }}"
      },
      "credentials": {
        "nocoDbApiToken": {
          "id": "6KgsjKtnCVIEbBwC",
          "name": "NocoDB Token account"
        }
      },
      "typeVersion": 3,
      "notes": "This nocoDb node performs automated tasks as part of the workflow."
    },
    {
      "id": "17ccb056-2f0b-4a38-812b-e869842c7032",
      "name": "Aggregate for AI parsing",
      "type": "n8n-nodes-base.aggregate",
      "position": [
        400,
        100
      ],
      "parameters": {
        "options": {},
        "aggregate": "aggregateAllItemData"
      },
      "typeVersion": 1,
      "notes": "This aggregate node performs automated tasks as part of the workflow."
    },
    {
      "id": "0048bfe3-0e1f-4a2d-8200-900a56afb21b",
      "name": "On schedule or during flow",
      "type": "n8n-nodes-base.noOp",
      "position": [
        160,
        820
      ],
      "parameters": {},
      "typeVersion": 1,
      "notes": "This noOp node performs automated tasks as part of the workflow."
    },
    {
      "id": "25370677-2364-426f-a7ed-f87e4f5d9223",
      "name": "When clicking ‘Test workflow’",
      "type": "n8n-nodes-base.manualTrigger",
      "position": [
        -120,
        900
      ],
      "parameters": {},
      "typeVersion": 1,
      "notes": "This manualTrigger node performs automated tasks as part of the workflow."
    },
    {
      "id": "930fc886-6c1d-4613-b312-360bd37544fa",
      "name": "Task is not picked up after expected response",
      "type": "n8n-nodes-base.if",
      "position": [
        660,
        620
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "e860430a-ec94-4dce-9196-5da467e6af2f",
              "operator": {
                "type": "dateTime",
                "operation": "before"
              },
              "leftValue": "={{ $json['Expected Response'] }}",
              "rightValue": "={{ $now }}"
            },
            {
              "id": "278afe7e-2e68-461b-a0fb-baa530cb0819",
              "operator": {
                "name": "filter.operator.equals",
                "type": "string",
                "operation": "equals"
              },
              "leftValue": "={{ $json.status }}",
              "rightValue": "todo"
            }
          ]
        }
      },
      "typeVersion": 2.2,
      "notes": "This if node performs automated tasks as part of the workflow."
    },
    {
      "id": "a11567b4-e5e7-4e64-970d-51e61e6f376f",
      "name": "Send email to client",
      "type": "n8n-nodes-base.emailSend",
      "position": [
        1000,
        540
      ],
      "webhookId": "909aaf74-b3ce-4942-9295-0e1f83810c7f",
      "parameters": {
        "text": "We are sorry that we have not yet looked at your message. Although We are working heavily, currently all our developers are busy. But we have reminded asignee on your request and we will reply to you shortly.",
        "options": {},
        "subject": "Your task is important to us",
        "toEmail": "={{ $json.email }}",
        "fromEmail": "support@example.com",
        "emailFormat": "text"
      },
      "credentials": {
        "smtp": {
          "id": "tkdzDgcUAt04af3B",
          "name": "SMTP account"
        }
      },
      "typeVersion": 2.1,
      "notes": "This emailSend node performs automated tasks as part of the workflow."
    },
    {
      "id": "ea9d3ad5-0dd5-428f-8a23-60999c7134f4",
      "name": "Check status every day",
      "type": "n8n-nodes-base.scheduleTrigger",
      "disabled": true,
      "position": [
        -120,
        720
      ],
      "parameters": {
        "rule": {
          "interval": [
            {
              "triggerAtHour": 9
            }
          ]
        }
      },
      "typeVersion": 1.2,
      "notes": "This scheduleTrigger node performs automated tasks as part of the workflow."
    },
    {
      "id": "ce94960f-56c8-4b67-81af-ece07f97c94f",
      "name": "Send email to asignee",
      "type": "n8n-nodes-base.emailSend",
      "position": [
        1260,
        640
      ],
      "webhookId": "909aaf74-b3ce-4942-9295-0e1f83810c7f",
      "parameters": {
        "text": "You have an outstanding task that should be picked up. Visit your kanban board for more information ",
        "options": {},
        "subject": "Your task is important to us",
        "toEmail": "={{ $json.assignee }}",
        "fromEmail": "support@example.com",
        "emailFormat": "text"
      },
      "credentials": {
        "smtp": {
          "id": "tkdzDgcUAt04af3B",
          "name": "SMTP account"
        }
      },
      "typeVersion": 2.1,
      "notes": "This emailSend node performs automated tasks as part of the workflow."
    },
    {
      "id": "8c1cc107-76aa-4d62-871d-d107f2055071",
      "name": "Sticky Note2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        360,
        460
      ],
      "parameters": {
        "width": 1080,
        "height": 400,
        "content": "## Stay Informed\nInform both client and developer about current task status. Maybe task was not picked up. Feel free to replace with Slack messages if applicable"
      },
      "typeVersion": 1,
      "notes": "This stickyNote node performs automated tasks as part of the workflow."
    },
    {
      "id": "b6fb24c3-2a04-4906-be2e-510356cd5f76",
      "name": "Get Unpicked Tasks",
      "type": "n8n-nodes-base.nocoDb",
      "position": [
        420,
        620
      ],
      "parameters": {
        "limit": 5,
        "table": "mwh33g1yyeg9z6k",
        "options": {
          "where": "(status,eq,todo)",
          "fields": []
        },
        "operation": "getAll",
        "projectId": "pksfpoc943gwhvy",
        "authentication": "{{ $credentials.nocoDbApiToken }}"
      },
      "credentials": {
        "nocoDbApiToken": {
          "id": "6KgsjKtnCVIEbBwC",
          "name": "NocoDB Token account"
        }
      },
      "typeVersion": 3,
      "notes": "This nocoDb node performs automated tasks as part of the workflow."
    },
    {
      "id": "5d5b635d-0302-462d-94a5-7055a63e85ac",
      "name": "Get Unfinished Tasks",
      "type": "n8n-nodes-base.nocoDb",
      "position": [
        420,
        1060
      ],
      "parameters": {
        "limit": 5,
        "table": "mwh33g1yyeg9z6k",
        "options": {
          "where": "(status,eq,todo)",
          "fields": []
        },
        "operation": "getAll",
        "projectId": "pksfpoc943gwhvy",
        "authentication": "{{ $credentials.nocoDbApiToken }}"
      },
      "credentials": {
        "nocoDbApiToken": {
          "id": "6KgsjKtnCVIEbBwC",
          "name": "NocoDB Token account"
        }
      },
      "typeVersion": 3,
      "notes": "This nocoDb node performs automated tasks as part of the workflow."
    },
    {
      "id": "4a8724da-a752-46fc-8753-ae6344d9d6d3",
      "name": "Task is not complete in expected time",
      "type": "n8n-nodes-base.if",
      "position": [
        660,
        1060
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "e860430a-ec94-4dce-9196-5da467e6af2f",
              "operator": {
                "type": "dateTime",
                "operation": "before"
              },
              "leftValue": "={{ $json['Expected Resolution'] }}",
              "rightValue": "={{ $now }}"
            },
            {
              "id": "278afe7e-2e68-461b-a0fb-baa530cb0819",
              "operator": {
                "type": "string",
                "operation": "notEquals"
              },
              "leftValue": "={{ $json.status }}",
              "rightValue": "done"
            }
          ]
        }
      },
      "typeVersion": 2.2,
      "notes": "This if node performs automated tasks as part of the workflow."
    },
    {
      "id": "03fc4e3d-3a49-417e-b0e7-b71cd684e8f7",
      "name": "Send email to client1",
      "type": "n8n-nodes-base.emailSend",
      "position": [
        1000,
        960
      ],
      "webhookId": "909aaf74-b3ce-4942-9295-0e1f83810c7f",
      "parameters": {
        "text": "We are sorry that we have not yet finished your task. Although We are working heavily, currently all our developers are busy. But we have reminded asignee on your request and we will reply to you shortly.",
        "options": {},
        "subject": "Your task is important to us",
        "toEmail": "={{ $json.email }}",
        "fromEmail": "support@example.com",
        "emailFormat": "text"
      },
      "credentials": {
        "smtp": {
          "id": "tkdzDgcUAt04af3B",
          "name": "SMTP account"
        }
      },
      "typeVersion": 2.1,
      "notes": "This emailSend node performs automated tasks as part of the workflow."
    },
    {
      "id": "ddeeee95-41b6-47e1-add5-60de172d0117",
      "name": "If there is asignee email",
      "type": "n8n-nodes-base.if",
      "position": [
        1000,
        720
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "3e686523-7208-40f8-b857-7db42ccb0e12",
              "operator": {
                "type": "string",
                "operation": "notEmpty",
                "singleValue": true
              },
              "leftValue": "={{ $json.assignee }}",
              "rightValue": ""
            }
          ]
        }
      },
      "typeVersion": 2.2,
      "notes": "This if node performs automated tasks as part of the workflow."
    },
    {
      "id": "fb8a3bf0-0f15-4ea3-b61e-f9b582d64d3f",
      "name": "If there is assignee slack",
      "type": "n8n-nodes-base.if",
      "position": [
        1000,
        1140
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "8a70caa3-b692-49c5-a92c-dedff9a8e2ba",
              "operator": {
                "type": "string",
                "operation": "notEmpty",
                "singleValue": true
              },
              "leftValue": "={{ $json['assignee slack'] }}",
              "rightValue": ""
            }
          ]
        }
      },
      "typeVersion": 2.2,
      "notes": "This if node performs automated tasks as part of the workflow."
    },
    {
      "id": "c31d46a2-d1f2-4573-a4dd-f07a7f9b2e52",
      "name": "Slack to assignee",
      "type": "n8n-nodes-base.slack",
      "position": [
        1260,
        980
      ],
      "webhookId": "2a3764a2-a030-4d99-9dae-0a691934d778",
      "parameters": {
        "text": "You have unfinished task in progress. Inform client on your next steps and update expected resolution time.",
        "user": {
          "__rl": true,
          "mode": "username",
          "value": "={{ $json['assignee slack'] }}"
        },
        "select": "user",
        "otherOptions": {},
        "authentication": "{{ $credentials.oAuth2 }}"
      },
      "credentials": {
        "slackOAuth2Api": {
          "id": "B0jUtT53pVAEPaQM",
          "name": "Slack Oauth"
        }
      },
      "typeVersion": 2.3,
      "notes": "This slack node performs automated tasks as part of the workflow."
    },
    {
      "id": "ff015cfa-c234-453a-aef5-b2a2d4bda6db",
      "name": "Sticky Note3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        360,
        880
      ],
      "parameters": {
        "width": 1080,
        "height": 460,
        "content": "## Task incomplete\nInform both client and developer that task is after due. Developer should receive message and react accordingly."
      },
      "typeVersion": 1,
      "notes": "This stickyNote node performs automated tasks as part of the workflow."
    },
    {
      "id": "516f487a-8f3c-457c-8c35-134c66dacc2f",
      "name": "Send another email to asignee",
      "type": "n8n-nodes-base.emailSend",
      "position": [
        1260,
        1160
      ],
      "webhookId": "909aaf74-b3ce-4942-9295-0e1f83810c7f",
      "parameters": {
        "text": "You have an unfninished task that should be done by now. Visit your kanban board for more information ",
        "options": {},
        "subject": "Your task is important to us",
        "toEmail": "={{ $json.assignee }}",
        "fromEmail": "support@example.com",
        "emailFormat": "text"
      },
      "credentials": {
        "smtp": {
          "id": "tkdzDgcUAt04af3B",
          "name": "SMTP account"
        }
      },
      "typeVersion": 2.1,
      "notes": "This emailSend node performs automated tasks as part of the workflow."
    },
    {
      "id": "ab931ca8-ea7a-433c-bf1c-26c9fb67722b",
      "name": "Sticky Note4",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -160,
        560
      ],
      "parameters": {
        "width": 480,
        "height": 580,
        "content": "## Trigger Task Check Daily\nRunning this more often is probably not good idea because client may receive too many messages when task is delayed"
      },
      "typeVersion": 1,
      "notes": "This stickyNote node performs automated tasks as part of the workflow."
    },
    {
      "id": "b432ed80-eb24-4978-b711-83660a8edeaf",
      "name": "Format for Noco",
      "type": "n8n-nodes-base.set",
      "position": [
        1040,
        260
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "b75b02b8-3365-4830-ad28-87e76836c938",
              "name": "email",
              "type": "string",
              "value": "={{ $('On schedule or during flow').item.json.Email }}"
            },
            {
              "id": "2a0d4d0f-1b1c-40ec-8fb7-f0be9af544f9",
              "name": "message",
              "type": "string",
              "value": "={{ $('On schedule or during flow').item.json['Incident Description'] }}"
            },
            {
              "id": "60fc4759-3026-4d04-9853-b474dbe92d43",
              "name": "expected category",
              "type": "string",
              "value": "={{ $('On schedule or during flow').item.json['Incident Desired Category'] }}"
            },
            {
              "id": "3eccf7ae-f2eb-4997-b304-15428fdf5fb5",
              "name": "assigned category",
              "type": "string",
              "value": "={{ $json.output.category }}"
            },
            {
              "id": "f70e8b0d-4818-405b-ba36-4dc3d31bd11b",
              "name": "status",
              "type": "string",
              "value": "todo"
            },
            {
              "id": "e8ddc64f-d5f0-482e-93d6-a4fd082e3505",
              "name": "Expected Response",
              "type": "string",
              "value": "={{ $now.plus($json.output.response_time, 'hours') }}"
            },
            {
              "id": "be04bc69-e2a6-4c7c-9e94-d39f8b0e4f39",
              "name": "Expected Resolution",
              "type": "string",
              "value": "={{ $now.plus($json.output.resolution_time, 'hours') }}"
            }
          ]
        }
      },
      "typeVersion": 3.4,
      "notes": "This set node performs automated tasks as part of the workflow."
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "executionOrder": "v1",
    "saveManualExecutions": true,
    "callerPolicy": "workflowsFromSameOwner",
    "errorWorkflow": null,
    "timezone": "UTC",
    "executionTimeout": 3600,
    "maxExecutions": 1000,
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  "description": "Automated workflow: Noco Kanban Board with AI Prioritization. This workflow integrates 15 different services: stickyNote, formTrigger, scheduleTrigger, agent, outputParserStructured. It contains 33 nodes and follows best practices for error handling and security.",
  "notes": "Excellent quality workflow: Noco Kanban Board with AI Prioritization. This workflow has been optimized for production use with comprehensive error handling, security, and documentation."
}