--- name: engagement-survey description: Design, administer, and analyze employee engagement surveys with action planning allowed-tools: - Read - Write - Glob - Grep - Bash metadata: specialization: human-resources domain: business category: HR Analytics skill-id: SK-020 dependencies: - Survey platforms - Statistical analysis --- # Engagement Survey Skill ## Overview The Engagement Survey skill provides capabilities for designing, administering, and analyzing employee engagement surveys. This skill enables comprehensive engagement measurement, driver analysis, manager reporting, and action planning. ## Capabilities ### Survey Design - Create engagement survey instruments - Design validated question sets - Include pulse survey options - Configure demographic questions - Support multi-language surveys ### Administration - Configure survey distribution and anonymity - Manage participation tracking - Send reminder communications - Handle confidentiality concerns - Support multiple survey modes ### Score Calculation - Calculate engagement scores and benchmarks - Compute dimension and question scores - Generate favorability percentages - Create composite indices - Apply weighting if needed ### Driver Analysis - Identify engagement drivers and detractors - Perform regression-based driver analysis - Calculate impact scores - Prioritize focus areas - Compare driver strength over time ### Manager Reporting - Generate manager-level action reports - Create team comparison views - Maintain minimum response thresholds - Support drill-down analysis - Enable year-over-year trending ### Action Planning - Create action planning templates - Link results to specific actions - Track commitment completion - Monitor action effectiveness - Share best practices ## Usage ### Survey Configuration ```javascript const surveyConfig = { name: 'Annual Engagement Survey 2026', dimensions: [ { name: 'Overall Engagement', questions: [ 'I am proud to work for this company', 'I would recommend this company as a great place to work', 'I rarely think about looking for a job at another company' ] }, { name: 'Manager Effectiveness', questions: [ 'My manager treats me with respect', 'My manager provides regular feedback', 'My manager supports my development' ] }, { name: 'Growth and Development', questions: [ 'I have opportunities to grow my career here', 'I receive the training I need to do my job well', 'I can see a clear path for advancement' ] } ], scale: { type: 'likert-5', labels: ['Strongly Disagree', 'Disagree', 'Neutral', 'Agree', 'Strongly Agree'] }, demographics: ['department', 'level', 'tenure', 'location'], anonymity: { minimumResponses: 5, hideSmallGroups: true } }; ``` ### Analysis Configuration ```javascript const analysisConfig = { survey: 'engagement-2026', analysis: { overall: true, byDimension: true, byDemographic: true, driverAnalysis: true, trendAnalysis: true }, benchmarks: { internal: ['engagement-2025', 'engagement-2024'], external: 'industry-tech' }, reporting: { executiveDashboard: true, managerReports: { minimumN: 5 }, heatmaps: true, actionPlanning: true } }; ``` ## Process Integration This skill integrates with the following HR processes: | Process | Integration Points | |---------|-------------------| | employee-engagement-survey.js | Full survey workflow | | culture-assessment.js | Culture-engagement link | | turnover-analysis.js | Engagement-turnover correlation | ## Best Practices 1. **Regular Cadence**: Conduct annual surveys with quarterly pulses 2. **Action Focus**: Always follow up with visible action 3. **Manager Enablement**: Train managers to discuss results 4. **Transparency**: Share results broadly 5. **Benchmark Context**: Provide external comparison 6. **Long-term View**: Track trends over time ## Metrics and KPIs | Metric | Description | Target | |--------|-------------|--------| | Participation Rate | Employees completing survey | >80% | | Engagement Score | Overall engagement index | Above benchmark | | Action Completion | Teams with action plans | 100% | | Trend Direction | Year-over-year change | Improvement | | Manager Follow-up | Managers discussing results | 100% | ## Related Skills - SK-021: Culture Assessment (culture input) - SK-019: Turnover Analytics (engagement-turnover link) - SK-017: Exit Analysis (disengagement signals)