--- name: growth-strategy description: Designing growth strategy or GTM plans - Planning experiments and A/B tests - Optimizing activation, retention, or referral flows --- # Growth Strategy Modern growth hacking: loops + product-led growth + disciplined experimentation, under privacy and deliverability constraints. ## When to Use - Designing growth strategy or GTM plans - Planning experiments and A/B tests - Optimizing activation, retention, or referral flows - Building viral/referral loops - Reviewing growth tactics for ethics/compliance ## Core Principle **If a "hack" doesn't strengthen a loop or an input metric, it's noise.** ## 1. Growth Model First ### North Star Metric (NSM) - Single metric aligning the whole org - Plus input metrics (leading indicators you can move weekly) - Avoid vanity metrics ### Growth Loops > Funnels - **Loops**: Closed systems where outputs feed inputs → compounding growth - **Funnels**: Linear → diminishing returns Common loops: | Loop Type | Example | | --------- | ----------------------------------------------- | | Viral | User creates → shares → new users | | UGC/SEO | User creates content → indexed → new users find | | Paid | Revenue → reinvest in ads → more revenue | | Sales | Customer → case study → new leads | ### Product-Led Growth (B2B/SaaS) Product itself drives: Acquisition → Activation → Retention → Monetization ## 2. Instrumentation ### Event Taxonomy - Clean identity resolution: anonymous → user → account - Cohort retention tracking - Activation milestones defined ### Incrementality - Holdouts / geo splits when attribution is noisy - Don't trust last-click blindly ### Metric Categories | Type | Examples | | ---------- | --------------------------------------- | | Core | NSM + input metrics | | Guardrails | Churn, spam rate, refunds, latency, NPS | ## 3. Experimentation Engine ### Intake System - Single queue + scoring (RICE/ICE) - Weekly cadence ### Test Definition (Required) - [ ] Hypothesis - [ ] Target segment - [ ] Success metric - [ ] Guardrail metrics - [ ] Sample size rule - [ ] Kill criteria ### High-ROI Test Areas - Onboarding steps - Paywall copy - Pricing/packaging - Referral incentive - Landing page variants - Lifecycle messages ## 4. Lever-Specific Playbooks ### Activation & Onboarding (Highest ROI) - Reduce time-to-value - Templates, importers, "one-click first win" - Progressive disclosure (ask when needed, not upfront) - Guided setup flows ### Viral/Referral Loops - Build shareable artifacts (reports, badges, embeds) - "Invite teammates" as natural workflow - Reward activated referrals, not just signups ### Content + SEO - Programmatic SEO: template + real value + strong linking - Audit/prune thin pages (don't endlessly generate) - Quality > quantity ### Lifecycle (Email/Push) **Deliverability is gating factor:** - SPF/DKIM for all senders - DMARC for bulk - Keep complaint/spam rates low ### Community-Led Growth - Seed right early members - Great "first experience" - Connect to business outcomes (support deflection, referrals) ## 5. Privacy & Measurement Constraints ### Expect - Less reliable cross-site tracking - Cookie-based attribution unstable - Platform policy changes ### Adapt - First-party data focus - Server-side signals - Incrementality testing - Design measurement that survives policy changes ## 6. AI in Growth ### Good Uses - Generate creative/landing page variants to test (humans review) - Summarize qualitative feedback - Cluster objections - Speed up research ### Avoid - "AI content spam" at scale without quality control - Backfires in SEO and brand ## 7. Hard Red Lines **If a tactic can't survive being in a postmortem or public doc, don't ship it.** Never: - Spam (email/SMS) - Fake reviews - Scraping that violates ToS - Dark patterns - Deceptive pricing/consent ## Output Format When proposing growth initiatives: ```text ## Initiative: [Name] **Loop/Lever**: [Which growth loop or lever this strengthens] **Hypothesis**: [If we do X, Y metric will improve by Z because...] **Input Metric**: [What leading indicator we're moving] **Guardrails**: [Metrics that must not regress] ### Implementation [Concrete steps] ### Measurement [How we'll know it worked] ### Kill Criteria [When to stop if failing] ``` ## Quick Checklist Before shipping any growth tactic: - [ ] Does it strengthen a loop or input metric? - [ ] Is the hypothesis testable? - [ ] Are guardrails defined? - [ ] Is it compliant with platform ToS? - [ ] Would you put it in a public doc? - [ ] Does it respect user privacy? - [ ] Is deliverability accounted for (if email)? See `references/` for detailed playbooks.