SAP Community - SAP Build Work Zone, advanced edition

What has happened to Workzone page layouts with the latest release??!!

2025-07-18T17:30:21.897000+02:00

The latest Workzone release now accommodates an 8 column wide grid (previously 6 was the max) and the overall page max-width has increased. It also behaves differently than before with varying screen width: previously there were fixed dimensions at different break points. Now is scales elastically.

What this means is now my entire site, built on a 6 column grid with the old max-width just looks terrible.

I am super unhappy about this.

I can't believe SAP has made this change unilaterally with no way to flip back. The balance and proportions that I've been working with months are now wrong with two weeks before launch. It's a huge disrespect. Frowny emoticon to SAP.

How to use local copy parameters html5 application on work zone advanced such as adding variant ID

2025-08-09T14:04:46.554000+02:00

Hello,

We have Work Zone Advanced and have built and deployed various HTML5 apps via Business Application Studio running on Cloud Foundry using OData v4. No backend content to systems such as S/4HANA, all local to BTP.

We are creating local copies of the deployed dynamic applications to manage dynamic content for counters and titles. We are attempting to have the applications open with preselected filters but are having issues.

Cannot use operators or regular expressions for filtering fields and sorting in the parameters with the content manager local copy of the application.
- We have attempted various ways in both the Navigation and Visualization tabs for setting filter and sorting with only success with single values and equals as the operator. For example, we cannot find a way to filter for filter = <empty>
As an alternate method we attempted to follow instructions to map a variant as part of the parameters, however this was also not successful.
- We collected the variant id from dev tools > network > changes?sap-language=en and collecting the filename such as
  - fileName: "id_1754739886907_236_flVariant"
  - fileType: "ctrl_variant"
  - layer: "PUBLIC"
- We followed the guides to add the parameter variable such as sap-ui-fe-variant-id and others in the link below as well as variantKey, however none of which worked. This could be due to potentially a wrong variant id however we only see one fileName captured in the Network during a variant save event as described above.
  - https://help.sap.com/docs/ABAP_PLATFORM_NEW/468a97775123488ab3345a0c48cadd8f/4132ffa02f1148058a78dfb11c8567b0.html

The guidance and documentation on the usages of the navigation and visualization parameters within the work zone advance content manager UI is not clear. The general question is there clear guidance on how to setup parameters, what parameters can be used, how to open the app with a defined variant etc.?

Work Zone: text widgets in a single row, height no longer aligns

2025-08-13T18:08:10.782000+02:00

Work Zone has once again unilaterally changed the way it behaves with the result of messing up my design.

Until this morning (13 Aug 25) when adding text widgets to a single row (a freestyle section with multiple columns), text widgets were presented as the same height, regardless of how much text was in each.

See example, below: each of the three elements has a different amount of text (2 lines, 3 lines, 1 line), but the white boxes all displayed with the same height as the largest box.

Perfect - a nice balanced design.

Now here's what it looks like:

The text widget height is controlled by the amount of text in each widget. My design looks like a row of wonky teeth. Thanks SAP.

So what has happened and why? When are we going to get consulted or at the very least notified in advance of these sorts of changes? See my other posts for other rants about SAP changing the front end unilaterally.

Honestly SAP, you are consistently disappointing. If you expect us to promote your product in any way you need to get better at this.

Fallback method for opening web applications in iframe if loading fails

2025-08-24T23:25:18.458000+02:00

Hello Experts,

I am trying to implement a fallback mechanism for opening a web application inside an iframe. If the app fails to load in the iframe, I want to automatically open it in a new browser tab.

Here’s are the implementations that I have tried so far, I am providing a brute code of the methods that I have tried implementing:

onTilePress: function (oEvent) {
    var sUrl = oEvent.getSource().getBindingContext("appModel").getProperty("url");
    var oFrame = this.byId("appFrame");

    // attachAfterRendering for iframe handling
    oFrame.attachAfterRendering({ url: sUrl }, function (oEvent, oData) {
        var iframe = document.querySelector("iframe");

        if (!iframe) {
            console.error("Iframe not found");
            return;
        }

        // Listen for load success/failure
        iframe.onload = function () {
            console.log("App loaded successfully in iframe");
        };

        iframe.onerror = function () {
            console.error("Error loading app in iframe, opening in new tab");
            window.open(oData.url, "_blank");
        };

        // Safety fallback - message event listener
        window.addEventListener("message", function (e) {
            console.log("Message received from origin:", e.origin);
            // Expected origin is from embedded app, but I only get the portal origin here
        });

        // Detach afterrendering after execution
        oFrame.detachAfterRendering();
    });
}

Challenges I am facing:

iframe.onload and iframe.onerror are never triggered – not even for successful apps.
onAfterRendering only detects the UI5 HTML control render, not the internal iframe load state.
When listening for postMessage, I get the custom portal origin (e.g., https://port8081-workspaces...) instead of the embedded app’s origin, so I cannot distinguish failures correctly.

Can someone please help me to find a correct way to detect if an app inside an iframe has failed to load in SAP UI5 (so that I can implement a proper fallback to open it in a new tab)?
Also suggest if is there a recommended UI5 mechanism to achieve this?

Thanks in advance,
Sai Krishna.

Moving Gmail Inbox Emails to Subfolders Using Message ID in SAP Build Process Automation

2025-08-26T08:02:25.345000+02:00

Hi Everyone , I am currently working with SAP Build Process Automation on a use case where I need to manage Gmail emails. The requirement is to identify an email in the Inbox using the unique Message ID provided by Gmail and then move this email from the Inbox to a custom subfolder within the Inbox. I have tried using the Move Email (Online) activity, but I am facing challenges as the activity does not seem to recognize the custom subfolder, and the process fails when I attempt to move the email using the Message ID. I would like to know the recommended approach for fetching Gmail emails based on Message ID and the correct way to configure the target folder path when moving emails into subfolders or labels. Any guidance, best practices, or configuration examples from the community would be greatly appreciated.

Performance difference between SAP BTP Free Account and Paid Account?

2025-09-08T14:07:40.002000+02:00

Hi Community,

I’m currently working with an SAP BTP Free Account and I’ve noticed some performance limitations when running applications and services (for example, SAP Build Apps, CAP services, and OData calls).

Before moving to a paid account, I’d like to understand:

Are there any performance differences (speed, responsiveness, system resources) between Free and Paid accounts?
Do paid accounts get more consistent service levels (e.g., CPU/memory allocation, faster response times, higher quotas)?
Is there any official documentation or benchmarks comparing Free vs. Paid accounts?

I’d really appreciate insights from anyone who has tested both environments or moved from Free to Paid.

Thanks in advance!

Error in Build Work Zone, advanced edition Initial Setup

2025-09-11T09:33:17.488000+02:00

Hi Folks.

After following the SAP Documentation, I have completed the Prerequisites and Booster step to configure the SAP Build Work Zone, advanced editon in our landscape:

https://help.sap.com/docs/build-work-zone-advanced-edition/sap-build-work-zone-advanced-edition/onboarding-to-sap-build-work-zone-advanced-edition

After completing the booster, we need to trgger the set up as per the below step which is run configurator:

https://help.sap.com/docs/build-work-zone-advanced-edition/sap-build-work-zone-advanced-edition/run-configurator

Option 1 -> Step 2 -> Set Up Environment

When doing Trigger Setup in the Work Zone, I am getting the error "createCompany, Not Found". PFA the error screen shot for your reference.

All the step are correct and there is not much error log to troubleshoot issue.

Please let me know if anyone face the same issue and solution for same.

Thanks.

Regards,

Rohit Gera

Migrate photos to SAP WorkZone

2025-09-18T12:31:31.305000+02:00

How can I bulk upload user photos to SAP WorkZone? Or migrate photos from SAP SF to SAP WorkZone?

C_WZADM_2404 Exam (SAP Build Work Zone) - Guidance for Preparing SAP Certified Associate

2025-09-26T20:59:50.316000+02:00

Hi everyone,

I’m planning to take the SAP Certified Associate – SAP Build Work Zone Implementation and Administration (C_WZADM_2404) exam. I’ve reviewed the Learning Journey and the exam topics like Solution Architecture, Extensibility, Integration, and Overview, but I’m still unsure how to structure my preparation effectively.

For those who have already taken this certification:

Which areas did you find the most challenging?

Are the official Learning Journey and practice materials enough, or should I look into additional resources?

Any tips on managing time during the 60 questions / 2-hour exam?

Appreciate any insights or personal experiences you can share.

Thanks in advance!

Vertical site menu in SAP Build Workzone Advanced Edition

2025-11-05T08:55:35.022000+01:00

Hello,

as per the Roadmap, SBW standard edition now has the feature to display the site menu vertically. I am wondering when this feature will be available to the advanced edition. I did not find any infomation on this in the road map viewer.

Thank you an Best Regards
Matthias

BWZ - DMS Integration

2025-11-14T13:30:41.703000+01:00

Hi everybody. Can someone point me to the documentation on integrating the BTP Document Management Service with SAP Build Work Zone, Advanced Edition, to use DMS as the file storage destination for BWZ? I was not able to find anything on my own.

User settings - Decimal Currency in Build Workzone Advanced

2025-11-16T04:27:52.568000+01:00

Hi Folks,

Is there a way for End Users to select and change their own user settings in SAP Build workzone advanced?

Specifically current and date time format.

Workzone hide card dynamically

2025-12-05T10:10:59.854000+01:00

Hi,

I would like to build a custom card for the SAP Workzone Standard Edition.

The card should display some news but in case there is nothing to show I would like to hide the card instead of displaying some generic content/ no data information.

I there a way to do this? I can set the visibility to false for the card in my component programatically but this will leave a gap in the layout on the workzone site as the container for the card remains on the DOM.

Thanks.

Best Regards,

Juri

Cannot access SAP Build Work Zone Advanced trial even after password reset

2026-01-02T12:15:24.541000+01:00

Hello,

I signed up for the SAP Build Work Zone Advanced trial, but I cannot log in. The trial countdown is running, and I already changed my password, but it still doesn’t work.

I have already contacted David from the SAP Customer Interaction Center and Anny from the SAP Support team for assistance, but the issue remains unresolved.

Details: - Name: Estela Sánchez Valenzuela - Company: Accenture - Email: estela.sanchez@accenture.com - Location: Madrid, Spain

Could you please help me resolve this issue or advise the correct steps? Thank you!

Is it possible to extend SAP Task Center UI on SAP BTP?

2026-01-07T10:29:15.840000+01:00

I am currently working with SAP Task Center on SAP BTP, accessed through SAP Build Work Zone.

I would like to know if there is any possibility to extend the user interface, for example by adding custom buttons, actions, or business-specific UI elements, in order to improve the user experience when handling tasks.

My goal is to understand the supported extensibility options and limitations for SAP Task Center within SAP BTP.

How can I use Google Tag manager in Workzone?

2026-01-20T22:29:05.548000+01:00

I want to track outbound clicks from my Workzone site since it's acting as a front-end to a SuccessFactors app that supports business processes. I want to compare how many users are using the guidance on workzone to complete SF tasks.

I've had Google analytics on the site since launch using the 3rd party analytics option in the workzone admin console. Great.

Google Tag Manager is the best practice approach to tracking outbound clicks, but there's no way to add the GTM container snippet to workzone which is necessary for this.

How can I use GTM in Workzone?

GA's native outbound link tracking (i.e. not using GTM) would have been good enough had the GA event report returned link_text. It doesn't, although it should according to spec, probably because of the complex messy html that workzone writes.

SAP Task Center cannot connect SAP BPA because Identity_Authentication_Connectivity_IDS not recogniz

2026-01-29T14:28:39.735000+01:00

Hey there,

we got a strange situation. We have set up SAP Work Zone, advanced edition in one subaccount and also SAP Task Center in this subaccount. It works fine. Even tasks of Work Zone get into the Task Center. We have a destination for Identity_Authentication_Connectivity_IDS in this subaccount, and the service status is also okay.

So now we want to add SAP Build Process Automation with plan build-default that lives in another subaccount. So we got into the subaccount of Work Zone and Task Center and created the destination SAPBuildPA_rem, as it is in another subaccount. As soon as we enable the Task Center on this destination with tc.enabled=true, Task Center Administration will recognize it, but say there is an error. I think it was something like Identity_Authentication_Connectivity_IDS also needs to be there, and somehow the service tab then also showed errors for the service now. We added the Identity_Authentication_Connectivity_IDS destination as well for the subaccount of SAP BPA, even though it's not stated in the documentation. But somehow it will still fail for the SAPBuildPA_rem destination in the Task Center Administration and say Identity_Authentication_Connectivity_IDS could not be found for subaccount ID <where SAP BPA lives>, which is not true, as this destination exists.

What is wrong?

Due to connectivity issues the next try to get task data will start in 30 seconds. Exception: {"error":{"code":"sap.workflowservice.ids.unavailable","message":"Unable to find destination Identity_Authentication_Connectivity_IDS for tenant: '********************'"}}

We have problems in general that we can also not get SAP Build Process Automation into Work Zone advanced. The inbox also states an error. The authentication of SAP BPA is behind a corporate IDP, and for Work Zone and Task Center, it is not. But this still makes no sense for the main Task Center error.

Kind regards

Enable AI Features for SAP Work Zone advanced

2026-02-04T14:18:07.132000+01:00

Hello community,

currently there is a promotional offer that you can activate AI features in SAP Work Zone advanced edition for free until 30.06.2026. This documentation describes (more or less) what you need to do to use it: https://help.sap.com/docs/build-work-zone-advanced-edition/sap-build-work-zone-advanced-edition/enabling-ai-features?locale=en-US

It only states that you need to have an integration with SAP AI Core in specific data centers. We created an instance of SAP AI Core Standard edition in the same subaccount as Work Zone advanced, but it says in Work Zone that when you want to activate the feature, the AI ability is not successfully connected. What do we need to do to integrate those instances/systems?

Is anybody able to run this?

Joule Navigational Scenario in SAP Work Zone Advanced

2026-02-16T21:38:48.232000+01:00

Hello, we are not able to use Joule in SAP Work Zone Advanced for navigational uses. I read that most guides are for the Work Zone Standard Edition. So I'm not sure if it works for Work Zone Advanced as well.

Here (https://help.sap.com/docs/joule/integrating-joule-with-sap/constraints-for-joule?locale=en-US), it states:

Joule uses SAP Build Work Zone for navigational scenarios. This implies that Identity Provisioning Service (IPS) must be enabled and configured for user assignment to the navigation content.

But what does that mean? What needs to be done? What are prompts or situations to test if it works? I also tried to use a prompt like "Navigate me to the Business Development workspace" but this doesn't work.

How do I set it up correctly?

Widget to show a feed containing more than 15 items

2026-02-19T13:30:14.209000+01:00

I'm using a Workzone content widget to display blog posts contained in a specified content folder. Great.

The max number of items it can display is 15. This means posts that drop out of the top 15 simply aren't displayed and they're lost to users. The widget doesn't have paging controls, which seems like a bit of an oversight. How are colleagues supposed to find older articles?

I've had a look through the other widgets and I can't find anything that will serve as a long-term space for blog type articles.

What's the solution here?