SAP Community - SAP Concur

Invoice receipt quantity doesn't match Concur

2025-05-14T04:40:43.237000+02:00

Hi all,

When looking at the purchase order history - document flow for some of our invoices it shows a quantity different to what was on the PO/Goods receipt

However, Concur shows that quantity 1 was entered:

What might have caused this discrepancy?

Thanks

Provision User via IPS to SAP Concur via Identity v4 API

2025-05-23T16:51:41.181000+02:00

Dear Community,

I hope my question finds you well!

Does anyone have experience with provisioning users from SAP Cloud Identity Services – Identity Directory via SAP IPS using the latest API version, Identity v4 API (also known as IPS property concur.api.version = 2)?

We were able to provision users with their core identity information (part of the main identity), but are not able to maintain attributes that are part of Spend or Travel. Based on what we found in this documentation:
https://developer.concur.com/api-reference/user-provisioning/v4.user-provisioning.html

…it seems that you need to call the UPS (User Provisioning Service) in order to maintain all attributes. This URL should follow the pattern:

https://{datacenterURI}/profile/v4/Users/

What SAP IPS does instead is call the following URL:

https://{datacenterURI}/profile/identity/v4/Users/

Does anyone know if there is a way to determine which URL is used by SAP IPS? It seems that the property concur.api.version defines which API URL is being used.

EDIT:

As described here, it seems that SAP IPS is restricted from maintaining the Spend Profile.

However, we think that it might be possible to achieve this using the IPS target system type "SCIM-System" to reach the following API URL:

https://{datacenterURI}/profile/v4/Users/

Any feedback from someone who has tried this before or has any further information about integrating SAP IPS would be much appreciated 🙂

Thank you in advance for your feedback and kind regards,
Alex

Corporate Credit Card Transactions Not Showing in SAP Concur Expense

2025-06-02T16:39:05.155000+02:00

Why Are My Corporate Credit Card Transactions Not Showing in SAP Concur Expense?

"I've submitted my reports, but I don’t see my latest corporate card transactions in SAP Concur. What’s going on?"

This is one of the most common questions I’ve come across from employees and finance professionals alike. If you’re scratching your head wondering why your corporate credit card transactions aren’t showing up in Concur, you’re not alone.

Let’s dive into the possible reasons, troubleshooting tips, and how to resolve this frustrating issue efficiently.

Common Reasons Why Corporate Card Transactions Don’t Appear

Bank Feed Delays
Corporate card transactions are imported into Concur through data feeds from your card provider. Depending on the provider, there could be a delay of 2 – 4 days.

Fix: Check if the transaction is visible in your online banking portal first.

Corporate Credit Card Not Assigned to the User in Concur
Each corporate credit card should be mapped to the card owner’s Concur profile. Else, the transactions will not appear into their respective Concur accounts.

Fix: Admins can verify this in Admin → Company → Tools → Company Card.

Outdated or Expired Cards
Old corporate card might have been cancelled/closed, and employee might have been issued a new corporate card.

Fix: Assign the new card to the employee.

Import Errors or File Corruption
Due to some error in the import file sometimes the card will not get assigned to the user.

Fix: Check import logs in Concur or consult integrator.

What Users Should Check

Wait at least 72 hours from the purchase date.
Check the bank portal.
Check for older transactions.
If still missing, contact your SAP Concur administrator.

Provide Employee ID and last 4 digits of the card.
Ask them to check card assignment, feed activity, and errors.

What Admins Should Check

Company Card Assignments - Is the card mapped to the user correctly?
Card Program Settings - Is the feed active and mapped correctly?
Card Feed Logs - Any recent file import errors?
User Profile - Card assigned under correct ID?

Wrapping Up

Missing credit card transactions in SAP Concur can be annoying, especially with reporting deadlines. The fix is usually straightforward. The key is knowing where to look and acting quickly.

Unable to install the SAP Concur add-ons in ERP systems for initial concur setup

2025-06-06T09:41:36.199000+02:00

Hi All,

We were unable to install the concur add-ons using SAINT tool. it is asking XML file for add on installation in the system. while generating the xml file in maintenance planner for single component, we are end of with error. Could you please check and provide the steps if any?

TAX Invoice Tax Amount Tolerance Setting

2025-06-12T13:14:10.980000+02:00

TAX Invoice Tolerance Setting Solution (Business Logic)
1. Background and Reiteration of Requirements
In the Concur to SAP system integration project, the finance department faces a core
challenge: how to intelligently handle discrepancies in GST (Goods and Services Tax)
amounts on supplier invoices. The specific requirements are:
Allow: For invoices with a large number of line items (e.g., 200 lines), small
discrepancies (e.g., an accumulation of 0.01 difference per line, potentially totaling
up to 2.00) due to rounding of each line's GST calculation or other rounding rules
(e.g., round up, round down). Such discrepancies are considered reasonable and
should be allowed for posting.
Block: For manually issued single-line invoices, if a similar discrepancy of 2.00
occurs, it is considered an unreasonable calculation error and should be blocked
from posting, requiring the supplier to provide a new invoice.
The key is to design a tolerance rule that can differentiate between these two scenarios,
rather than simply setting a fixed amount or percentage tolerance.

What is the best practice for this kind of requirement in your project?

Duplicate Expense and VAT Posting Issue for Credit Card Transactions with Tax Invoices in System

2025-06-24T09:06:40.363000+02:00

Hello,
We are currently encountering an issue related to credit card transactions where a tax invoice is also issued by the supplier.

To explain the situation:

A purchase is made using a corporate credit card, and the expense is automatically posted to SAP via SAP Concur as a cost + liability (G/L account: CBCP - credit card payable).

Later, the supplier issues an official tax invoice (electronic invoice) for the same transaction.

If we then enter the tax invoice in SAP via “Create Supplier Invoice”, the same expense and input VAT are posted again, which results in duplicate accounting entries.

In this scenario, we are looking for the recommended best practice in SAP S/4HANA Public Cloud:

Should we post the supplier invoice and remove or reverse the original Concur-based entry?

Or is there a standard approach to link or reconcile both entries to avoid duplication?

Is there any configuration or workflow that can help us handle these types of cases efficiently?

If anyone has experience with tax invoice + credit card transaction overlap in S/4HANA Cloud (especially with Concur integration), your insight would be greatly appreciated.

Thank you in advance!

Digital Access for SAP Concur Integration to S/4HANA Public Cloud

2025-07-15T04:41:59.713000+02:00

Hi everyone,

We would just like to request for clarification whether transactions integrated from SAP Concur to S/4HANA Public Cloud using ICS and SFTP would incur digital access charges.

We already asked this to some SAP representatives but no answer has been received yet.

Thank you and God bless.

Sincerely,

Melvin Banggo

How to perform SSO authentication to Concur in the background from BTP LaunchPad

2025-08-08T06:22:09.464000+02:00

Background

We have configured SSO authentication from BTP LaunchPad to SAP Concur using Azure AD via IAS.
Currently, the LaunchPad tile is configured to open the following URL directly: https://www.concursolutions.com/.
After the user clicks the tile, the Concur login page appears, and SSO is successfully performed when the user clicks the "Sign in with SSO" button.

However, our requirement is as follows:
When a user launches Concur from the BTP LaunchPad, we want the SSO process to run automatically in the background, so that the user is taken directly to the post-login screen without needing to click anything.

Current Setup

BTP LaunchPad → IAS → Azure AD for SSO authentication
SSO to Concur works correctly when initiated manually from the login page
LaunchPad tile URL is https://www.concursolutions.com/

Question

Is there a way to trigger the SSO authentication automatically when navigating to Concur from BTP LaunchPad?
Alternatively, is there a URL pattern or configuration that can initiate the SSO flow without requiring user interaction?

SAP Concur Financial Integration

2025-08-14T09:38:11.824000+02:00

Does the SAP Concur Financial Integration Tool are available in the Philippines?

Thank you.

Audit Trail in Concur Test gone for old reports

2025-09-22T15:35:08.933000+02:00

Hello,

Anyone can confirm the reason why audit trail for old reports in Concur TEST is wiped out/deleted? And we'd like to know if this is some setting that we can change and how long before they get deleted?

Appreciate all the help!

SAP Concur Expense - Is it possible to add “Employee Preferred Name“ as searchable field?

2025-10-07T11:18:44.710000+02:00

Dear Experts,

Is it possible to add “Employee Preferred Name“, next to "Employee First name" and "Employee Last Name" when using find functionality upon searching reports?

Combining Multiple Entry Comments into One Row in Concur Cognos Reports (Analysis/Intelligence)

2025-10-13T08:57:13.229000+02:00

Have you ever faced duplicate rows when fetching entry comments from Concur via Cognos? If so, here is the solution to fix and retrieve it in a single row.

Reason: Duplicate rows in Cognos reports on comments often arise because of the one-to-many relationship between expense reports and its comments. Since each comment is treated as a distinct record, the primary expense report is repeated for each comment linked to it.

Solution: To fetch entry comments from Concur via Cognos report without creating duplicate records, we must use a method that merges comments into a single field and here are the steps that we need to follow:

Step 1: On the SAP Concur home page click Home > Applications > Reporting > Intelligence.

Step 2: In Concur Reporting tool, click on New> Report from four horizontal lines available at top left corner.

Step 3: Select Blank template and click on Create button from the top right corner.

Step 4: Click on Select a Source+ and then click on Concur Data Warehouse.

Step 5: Click on Open.

Step 6: Expand the Expense folder on the left side and under Expense Reports > Report Header Information, select the required fields and then drag & drop it to the right side.

Step 7: Similarly, under Expense Reports folder> Entry Information, select the required fields and drag & drop it on the right side.

Step 8: On the top, click on Report> Query1 as mentioned in the screenshot.

Step 9: Click on + symbol in Data Items.

Step 10: Double click on the #Entry Key from Entry Information>Keys folder and click on OK. The Entry Key will be added to the Data Items.

Step 11: Click on Report> Queries.

Step 12: Drag and Drop the Query icon to the right side under Query 1.

Step 13: Query2 will be added.

Step 14: Double click on Query2.

Step 15: Double click on the Comments (under Report Entry Comments) and #Assiciated Report Entry Key (under Keys folder). The fields will be added to the Data Items.

Step 16: Click on Report> Page1.

Step 17: Under Toolbox icon, double click on Repeater icon.

Step 18: Make sure the Query2 is selected under Query Name and Click OK.

Step 19: The Repeater column is added at the right end of the table.

Under Date Items icon drag and drop the Comment under Query2 to the Repeater column available on the right side.

Step 20: Click on Comments under Repeater Column and select the three vertical dots from the options and then select Mater Detail Relationships.

Step 21: Click on New Link. Make sure the link is connected as mentioned in the screenshot. Click OK

Step 22: Click on Repeater field. Enter ‘Entry Comments’ in the text box and click OK

Step 23: Click on lock icon to unlock

Step 24: From the Toolbox icon. Drag and drop the Text Item to the comment field. Enter , (comma and space) in the Text window and then click OK.

Step 25: Click Lock icon to lock the report.

Step 26: Click on Report> Page1

Step 27: Select Employee and Report Name columns and then click on Group icon as shown in the screenshot.

Step 28: Click on Save icon to save the report. Click on Run button to retrieve the data and multiple comments entered for an expense entry will be appearing in a single row with comma in the output file.

File extension docx not allowed for workstation application WRD for DMS object

2025-10-30T14:00:32.117000+01:00

Hello Experts,

While loading IDOCs I'm getting Workstation application DOX not defined error. Could you please help me?

I have checked in the DC50 also it is maintained in the T-Code I have attached my error screenshot as well as the DC50 T-Code screenshot.

Please help me out from this issue.

Thanks in advance,

Best Regards,

Prashanth Kumar.Error Diagnosis ScreenshotError after processing IDOCsDC30 Screenshot of *.DOC

Concur Invoice Integration to SAP S/4 HANA Error - Posting Failed due to Missing Content.

2025-11-20T11:45:27.981000+01:00

Hi,

First post on the SAP Community Forum so please forgive me for any errors in posting. I have an issue integrating our Concur Invoice Module to our SAP S/4 HANA instance within our organisation.

We have activated the standard integration between SAP S/4 HANA and the Concur Invoice module for our organisation via ICS. Currently we are performing our integration test and we are experiencing an error 'Posting failed due to missing content. Please check COMPANY_CODE'. We noticed that the part causing the error is specifically the one related to the allocation, as it seems the company code is missing. We also do not see the Cost Center and the error shown is 'Posting Failed due to Missing Cost Object'. When we have compared this against the JSON file we can see that both the company code as well as the cost center are missing in the section related to the allocation. Screenshot attached and JSON file code inserted for reference.

Many thanks,
Mitesh

{"requestHeader":{"invoicePayIndicator":"N","amountTax":0E-8,"isTest":"N","vendorInvoiceNumber":"4580362","discountPercentage":null,"reqKey":205,"currencyAlphaCode":"GBP","ledgerCode":"SAP","clearingAccountCode":null,"paymentDueDate":"2025-01-14T00:00:00.000Z","payMethodType":"CLIENT","poNumber":null,"liabilityAccountCode":"","invoiceDate":"2024-12-31T00:00:00.000Z","submitDate":"2025-11-06T17:43:12.123Z","ledgerName":"SAP","processCompleteDate":null,"invoiceReceivedDate":"2025-11-05T00:00:00.000Z","multiplePurchaseOrder":"N","postingDate":null,"requestTotal":538.35000000,"versionId":"4","requestOrgUnit1Value":null,"requestOrgUnit2Value":null,"requestOrgUnit3Value":null,"requestOrgUnit4Value":null,"requestOrgUnit5Value":null,"requestOrgUnit6Value":null,"amountVat1":80.36000000,"amountVat2":0E-8,"amountVat3":0E-8,"amountVat4":0E-8,"requestOrgUnit1Code":null,"requestOrgUnit4Code":null,"requestOrgUnit3Code":null,"requestOrgUnit6Code":null,"requestOrgUnit5Code":null,"requestOrgUnit2Code":null,"invoiceImageId":"419123262EE74BFA901C","revisionNumber":"1","requestId":"419123262EE74BFA901C","deliverySlipNumber":null,"requestCreationDate":"2025-11-06T17:32:27.790Z","amountShippingTotal":0E-8,"netPaymentTermDays":"14","amountNetInvoice":538.35000000,"requestCustom21Code":null,"requestCustom22Code":null,"requestCustom19Value":null,"requestCustom18Value":null,"requestCustom17Value":null,"requestCustom16Value":null,"requestCustom15Value":null,"requestCustom14Value":null,"requestCustom13Value":null,"requestCustom11Value":null,"requestCustom9Value":null,"requestCustom10Value":null,"requestCustom8Value":null,"requestCustom6Value":null,"requestCustom21Value":null,"requestCustom22Value":null,"requestCustom23Value":null,"requestCustom24Value":null,"requestTitle":"Not sure","discountTermsDays":null,"policyName":"*Accredited Management_UK_GBP","requestCustom1Code":"UK","requestCustom2Code":"GB20","requestCustom3Code":"GB20.1000","requestCustom4Code":null,"requestCustom5Code":"KI","requestCustom6Code":null,"requestCustom7Code":null,"requestCustom8Code":null,"requestCustom9Code":null,"requestCustom10Code":null,"requestCustom11Code":null,"requestCustom12Code":null,"requestCustom13Code":null,"requestCustom14Code":null,"requestCustom15Code":null,"requestCustom16Code":null,"requestCustom17Code":null,"requestCustom18Code":null,"requestCustom19Code":null,"requestCustom20Code":"Q01CLNT200","requestCustom1Value":"UK","requestCustom2Value":"GB20 – Program Mgm. Serv. UK Ltd","requestCustom4Value":null,"requestCustom3Value":"GB20.1000 – Executive","requestCustom7Value":null,"requestCustom12Value":null,"requestCustom20Value":"Q01CLNT200","requestCustom5Value":"Trade Vendor Invoice","vendorTaxId":null,"requestCustom23Code":null,"requestCustom24Code":null,"requestDescription":"Courier","externalPolicyId":"738BC2C4246E4CC3A55C"},"ownerEmployee":{"loginId":"aadi.panwar@accreditedinsurance.com","employeeFirstName":"Aadi","employeeLastName":"Panwar","employeeMI":null,"employeeCustom5Code":null,"employeeCustom8Code":null,"employeeCustom15Code":null,"employeeOrgUnit1Code":null,"employeeOrgUnit5Code":null,"employeeOrgUnit4Code":null,"employeeOrgUnit2Code":null,"employeeCustom21Code":"US","employeeCustom19Code":null,"employeeCustom11Code":null,"employeeOrgUnit6Value":null,"employeeCustom14Code":null,"employeeCustom17Code":null,"employeeCustom18Code":null,"employeeOrgUnit6Code":null,"employeeCustom9Code":null,"employeeCustom7Code":null,"employeeCustom4Code":null,"employeeOrgUnit1Value":null,"employeeCustom16Code":null,"employeeCustom10Code":null,"employeeCustom2Code":null,"employeeOrgUnit5Value":null,"employeeReimbursementMethodCode":"PMTSERV","employeeCustom6Code":null,"employeeCustom1Code":null,"employeeOrgUnit3Code":null,"employeeCustom20Code":null,"employeeCustom18Value":null,"employeeCustom19Value":null,"employeeCustom20Value":null,"employeeCustom21Value":"United States","employeeCustom2Value":null,"employeeCustom3Value":null,"employeeCustom4Value":null,"employeeCustom5Value":null,"employeeCustom6Value":null,"employeeCustom13Code":null,"employeeOrgUnit3Value":null,"employeeCustom12Value":null,"employeeCustom13Value":null,"employeeCustom14Value":null,"employeeCustom15Value":null,"employeeCustom16Value":null,"employeeCustom17Value":null,"employeeCustom3Code":null,"employeeCustom7Value":null,"employeeCustom8Value":null,"employeeCustom9Value":null,"employeeCustom10Value":null,"employeeCustom11Value":null,"employeeOrgUnit4Value":null,"employeeCustom1Value":null,"employeeCustom12Code":null,"employeeOrgUnit2Value":null,"employeeId":"APanwar"},"vendor":{"vendorName":"City Sprint (UK) Limited","vendorContactFirstName":null,"vendorContactLastName":null,"vendorRemitToAddressCode":"2000000275","vendorCode":"2000000275","vendorShipFromAddressCode":null},"lineItem":[{"allocation":[{"journal":{"amountShipping":0,"accountCode":"5520000700","amountNet":401.80,"amountGross":482.16},"allocationCustom6Code":null,"allocationCustom7Code":null,"allocationCustom8Code":null,"allocationCustom9Code":null,"allocationCustom10Code":null,"allocationCustom11Code":null,"allocationCustom12Code":null,"allocationCustom13Code":null,"allocationCustom14Code":null,"allocationCustom15Code":null,"allocationCustom16Code":null,"allocationCustom17Code":null,"allocationCustom18Code":null,"allocationCustom19Code":null,"allocationCustom20Code":null,"allocationCustom19Value":null,"allocationCustom18Value":null,"allocationCustom17Value":null,"allocationCustom16Value":null,"allocationCustom15Value":null,"allocationCustom14Value":null,"allocationCustom13Value":null,"allocationCustom11Value":null,"allocationCustom9Value":null,"allocationCustom10Value":null,"allocationCustom8Value":null,"allocationCustom6Value":null,"allocationAccountCode":"5520000700","allocationKey":730,"allocationCustom2Code":null,"allocationCustom3Code":null,"allocationCustom4Code":null,"allocationCustom5Code":null,"allocationCustom1Code":null,"allocationCustom1Value":null,"allocationCustom2Value":null,"allocationCustom4Value":null,"allocationCustom3Value":null,"allocationCustom7Value":null,"allocationCustom12Value":null,"allocationCustom20Value":null,"allocationCustom5Value":null,"allocationPercentage":100.00000000}],"expenseTypeName":"5520000700 (Courier & Postage)","poLineNumber":null,"externalLineItemId":null,"receiptNumbers":[],"tax":[{"amountTax":80.36000000,"taxCode":null,"taxField":"VAT1"}],"lineItemCustom19Value":"B - Domestic BACS","lineItemCustom18Value":"GB20","lineItemCustom17Value":"Program","lineItemCustom16Value":null,"lineItemCustom15Value":null,"lineItemCustom14Value":"GB200","lineItemCustom13Value":"GB20 - NATWEST ACCOUNT NUMBER 20955707","lineItemCustom11Value":null,"lineItemCustom9Value":"Guy Carpenter - Hannover","lineItemCustom10Value":"Ceded","lineItemCustom8Value":"Andorra","lineItemCustom6Value":"1.5 (COMMERCIAL PROPERTY)","lineItemSequenceOrder":1,"expenseTypeCode":"3249   ","lineItemPurchaseOrderNumber":null,"lineItemCustom1Code":null,"lineItemCustom2Code":"GB20","lineItemCustom3Code":null,"lineItemCustom4Code":"PIPELINEMIICF_LEVY","lineItemCustom5Code":null,"lineItemCustom6Code":"1.5","lineItemCustom7Code":"LE","lineItemCustom8Code":"AND","lineItemCustom9Code":"GUYC_HAN","lineItemCustom10Code":"Ceded","lineItemUnitPrice":401.8,"lineItemQuantity":1.00000000,"lineItemCode":null,"lineItemCustom11Code":"N","lineItemCustom12Code":"PER_1","lineItemCustom13Code":"NA200","lineItemCustom14Code":"GB200","lineItemCustom15Code":null,"lineItemCustom16Code":null,"lineItemCustom17Code":"Program","lineItemCustom18Code":"GB20","lineItemCustom19Code":"B","lineItemCustom20Code":"AIEL ADC","lineItemCustom1Value":null,"lineItemCustom2Value":"GB20 – Program Mgm. Serv. UK Ltd","lineItemCustom4Value":"PIPELINEMIICF_LEVY","lineItemCustom3Value":null,"lineItemCustom7Value":"Legal Expenses","lineItemCustom12Value":"PER 1","lineItemCustom20Value":"AIEL ADC","lineItemCustom5Value":null,"lineItemDescription":"P P/A, 5 HAREWOOD AVENUE, SALE, M33 5BX D ACCREDITED,71 FENCHURCH STREET, LONDON, EC3M 4BS REF 1: CALLER: TILLIE WORPOLE","lineItemDeliverySlipNumber":null},{"allocation":[{"journal":{"amountShipping":0,"accountCode":"5520000700","amountNet":56.19,"amountGross":56.19},"allocationCustom6Code":null,"allocationCustom7Code":null,"allocationCustom8Code":null,"allocationCustom9Code":null,"allocationCustom10Code":null,"allocationCustom11Code":null,"allocationCustom12Code":null,"allocationCustom13Code":null,"allocationCustom14Code":null,"allocationCustom15Code":null,"allocationCustom16Code":null,"allocationCustom17Code":null,"allocationCustom18Code":null,"allocationCustom19Code":null,"allocationCustom20Code":null,"allocationCustom19Value":null,"allocationCustom18Value":null,"allocationCustom17Value":null,"allocationCustom16Value":null,"allocationCustom15Value":null,"allocationCustom14Value":null,"allocationCustom13Value":null,"allocationCustom11Value":null,"allocationCustom9Value":null,"allocationCustom10Value":null,"allocationCustom8Value":null,"allocationCustom6Value":null,"allocationAccountCode":"5520000700","allocationKey":731,"allocationCustom2Code":null,"allocationCustom3Code":null,"allocationCustom4Code":null,"allocationCustom5Code":null,"allocationCustom1Code":null,"allocationCustom1Value":null,"allocationCustom2Value":null,"allocationCustom4Value":null,"allocationCustom3Value":null,"allocationCustom7Value":null,"allocationCustom12Value":null,"allocationCustom20Value":null,"allocationCustom5Value":null,"allocationPercentage":100.00000000}],"expenseTypeName":"5520000700 (Courier & Postage)","poLineNumber":null,"externalLineItemId":null,"receiptNumbers":[],"tax":[],"lineItemCustom19Value":"D - Domestic Faster Payment","lineItemCustom18Value":"GB20","lineItemCustom17Value":"Program","lineItemCustom16Value":null,"lineItemCustom15Value":null,"lineItemCustom14Value":"GB200","lineItemCustom13Value":"GB20 - NATWEST ACCOUNT NUMBER 20955707","lineItemCustom11Value":null,"lineItemCustom9Value":"Guy Carpenter - Allianz","lineItemCustom10Value":"Ceded","lineItemCustom8Value":"American Samoa","lineItemCustom6Value":"1.5 (COMMERCIAL PROPERTY)","lineItemSequenceOrder":2,"expenseTypeCode":"3249   ","lineItemPurchaseOrderNumber":null,"lineItemCustom1Code":null,"lineItemCustom2Code":"GB20","lineItemCustom3Code":"V8","lineItemCustom4Code":"PIPELINEGEN","lineItemCustom5Code":null,"lineItemCustom6Code":"1.5","lineItemCustom7Code":"LE","lineItemCustom8Code":"ASM","lineItemCustom9Code":"GUYC_ALL","lineItemCustom10Code":"Ceded","lineItemUnitPrice":56.19,"lineItemQuantity":1.00000000,"lineItemCode":null,"lineItemCustom11Code":"N","lineItemCustom12Code":"SUNSHINE","lineItemCustom13Code":"NA200","lineItemCustom14Code":"GB200","lineItemCustom15Code":null,"lineItemCustom16Code":null,"lineItemCustom17Code":"Program","lineItemCustom18Code":"GB20","lineItemCustom19Code":"D","lineItemCustom20Code":"AGI","lineItemCustom1Value":null,"lineItemCustom2Value":"GB20 – Program Mgm. Serv. UK Ltd","lineItemCustom4Value":"PIPELINEGEN","lineItemCustom3Value":"V8 - Outside the scope – 0% for UK","lineItemCustom7Value":"Legal Expenses","lineItemCustom12Value":"SUNSHINE","lineItemCustom20Value":"AGI","lineItemCustom5Value":null,"lineItemDescription":"MANUAL BOOKING SURCHARGE","lineItemDeliverySlipNumber":null}]}

Validation for only employee without allowance is able to submit transportation claim in Concur

2025-11-21T05:59:53.044000+01:00

Hi All FI, SuccessFactors, and Concur Experts.

If we may know,
currently there is an inquiry from the end-user about the feasibility of set-up a kind of validation or restriction rule to only employee that receive "monthly transport allowance" will not be able to submit "taxi/transportation charges" claim via SAP Concur system.

Would you like to kindly help us on giving advice whether there is any specific technical field or information that we could use as such an indicator to know which personel number of employee that receive "monthly transport allowance" in SAP FI or SAP SuccessFactors? to be further integrated or acknowledged (captured) by the Concur system then.

Thank you so much, and we are looking forward to discussing this with you.

Ani.

@RafaelMira @Ronak_Jhuthawat @jacqting @Michaela_Sedlicka @LeoSupriano @katharina_sorge @yogeshgsalvi @harinarasimha @siddharthrajora

SAP S/4HANA integration with SAP Concur solutions SAP Concur SAP SuccessFactors Employee Central integration to SAP Business Suite HCM (Human Capital Management) FIN Travel Management

Need Assistance: SAC Import Issue Using Travel & Expense – Concur Package

2025-12-03T12:08:52.935000+01:00

Hi Team,

We are facing an issue with Import Data Access when importing data into SAC using Concur as the source through the SAP package Travel & Expense – Concur (SAP Help Portal). We raised an SAP ticket, and the response indicated that this package is not covered under the SAP Support Package, based on the information from the SAP Help Portal. They advised us to contact sap_analytics_cloud_content@sap.com.

Has anyone else faced a similar issue?

Thank you,

Regards,

Pradeepkumar Deva

EY LLP

Setting up Record Type 320 Import

2025-12-04T17:11:34.942000+01:00

Hello,

Our company currently runs a Record Type of 300 & 350 on the same scheduled Job. Per documentation it discusses running a 320 on a different import. When I am looking at the Import/Extract Monitor I am not seeing an option to add another scheduled job for these 320 imports.

I am fairly new to Concur and perhaps I am missing something. Just looking for some direction or documentation on how I would go about setting up the 320 import.

thanks!

Jake

Integration issue between SAP Enable Now (SEN) and SAP Concur

2026-01-22T10:33:25.117000+01:00

Hi all,

We are experiencing an integration issue between SAP Enable Now (SEN) and SAP Concur when using SAP Companion as the help layer within Concur. Therefore your help would be highly appreciated!

Expected Behavior:

When a user clicks the Help icon within Concur, the contextual training content from SAP Enable Now should open directly inside Concur through SAP Companion—without requiring the user to separately open the Enable Now browser window or login.

Actual Behavior:

Training content displays only if both Concur and Enable Now are already open in the user’s browser.

If the user opens Concur alone and clicks the Help icon, no Enable Now content loads in SAP Companion.
The integration appears to require an active browser session with Enable Now, which should not be necessary.

Impact

Users cannot seamlessly access contextual help from SAP Companion within Concur.
Training materials do not load unless users manually open the Enable Now browser tab first.
This breaks the expected single-entry experience and affects productivity and training adoption.

Thanks a lot for your help in advance!

How Are Users Synced from Concur to GDS After SuccessFactors Integration?

2026-02-09T09:28:35.035000+01:00

Hi everyone,

I need some clarification on user synchronization between SuccessFactors, Concur, and GDS.

In my scenario, the client has SuccessFactors feeding data into Concur nightly. So when a new employee is added in SuccessFactors, they appear in Concur after that nightly job.

Now, once that new user is in Concur, how does that synchronization to GDS happen? (At the moment I only know two ways: importing the file ProfileSyncQueue or making a manual change in the user profile) but they works for an initial synchronization, I don't think I need to do the import every time they hire someone
So, in this case, are they synced automatically, or is that still dependent on a manual import process, or do they need to set something in the configuration? I want to be sure I understand the flow fully.

Thank you!

City of purchase does not exit

2026-02-09T11:41:41.271000+01:00

I have some expenses made in Sankt Anton in Austria, but this location does not exist.

What to do??

Thanks!