SAP Community - SAP SuccessFactors Employee Central

is doing a certification gives the edge to a consultant in the job market

2024-05-07T09:47:15.191000+02:00

is doing a certification gives the edge to a consultant in the job market if one wants to start as a fresher from recruitment profile or just theoritical plus experiential knowledge is enough to get started.

EC Alert notification triggered based on the previous data, not on the current data.

2024-05-07T10:08:21.110000+02:00

Hello All,

We hired a contract employee (not CWK) on Jan 1st 2023, the contract end date of this employee was on May 31st 2024, then system should send the alert notification 30 days before to the contract end date, which means on May 1st 2024.

After 6 months of service from the hire date, this employee promoted as a permanent employee with effective from July 1st 2023, and we have created an effective dated record in the job information and removed the date from the contract end date field.

As these changes were done on July 1st 2023, our expectation is that as there is no date maintained in Contract End Date field system will not send any alert notification on May 1st, 2024.

But system has triggered the alert notification on May 1st, 2024.

Please let me know is this the expected behaviour, or am I missing anything in the configuration? below is the business rule we have in the system.

Many Thanks,

Hafeez

Anniversary Tile for Managers

2024-05-07T15:36:22.246000+02:00

Has anyone set up an Anniversary Alert Tile on the Home Page alerting managers of their employees' anniversary dates and years of service? If so, do you have any lessons learned, KBAs, or resources you could share based on your experience in setting it up? Thank you!

EC Alert notification triggered based on the previous data, not on the current data.

2024-05-08T05:12:49.814000+02:00

Hello All,

As these changes were done on July 1st 2023, our expectation is that as there is no date maintained in Contract End Date field system will not send any alert notification on May 1st, 2024.

But system has triggered the alert notification on May 1st, 2024.

Please let me know is this the expected behaviour, or am I missing anything in the configuration? below is the business rule we have in the system.

Many Thanks,

Hafeez

SAP Improvement - Allow Duplicate Check in "Add new Employee" when Rehiring an user that was in GA

2024-05-08T15:49:05.810000+02:00

Hi All,

We have a new improvement raised in SAP Customer Influence. See the link below:

Request ID: 322418 - Allow Duplicate Check in "Add new Employee" when Rehiring an user that was in Global Assignment

We raised it due to currently in SAP SF for cases in which an employee ends their global assignment and is rehired in the same country, the duplicate check is not supported/shown in the "Add new employee" tool.

Our request is to then ask SAP to change this behavior and allow the duplicate check screen to be shown when trying to rehire the same user within the same country (of previous Global Assignment) when the data filled corresponds to the previous.

Thanks in advance for your support.

Cláudia Velez

ECP Password protected employee payslip (PDF)

2024-05-10T12:32:21.337000+02:00

We have a program which sends Employee payslip in PDF format to their email. Now requirement is to protect payslip (set password as employee DOB) in ECP system. Is there any function module available

Payrange report

2024-05-11T05:55:56.788000+02:00

Hi,

Is there a way to generate the Payrange (Payrange from compensation information portlet) report, kindly confirm. Attaching the screenshot of Payrange which we need to be in the report. Because we understand that its runtime data, however, If its possible, please let us know how the report can be generated.

Thanks,

Sneha

SuccessFactors EC fields permission

2024-05-12T18:50:43.042000+02:00

How it is possible to make a list of each field with the role and employee ID.
for example.
First name, Role Name, employee ID.

if one field is given to many roles, I would like that in the list as well.

My question might not be understandable as I am quite new to EC

what functionality can be used in business rule to count number of old records for custom MDF object

2024-05-13T19:59:43.066000+02:00

Hi Experts

Is there is any functionality that can be used to get the count of number of records updated for custom MDF object.

for example a custom MDF object is created, in employee profile for that portlet I have added multiple records and now I need to get the count of number of records using business rule.

Thanks!

SAP Companion page showing on the new Org Chart page

2024-05-14T09:30:34.224000+02:00

We are opting for the new Org Chart but disabling the new people profile. With this, when user goes to Org Chart, the screen pops up a message that I understand is the standard SAP Companion's "What's New?" message. This message talks about the new People Profile as well as the new Org Chart (see screenshot below).

Is there a way to customize this text to show only the Org Chart related announcement and not People Profile? If not, what option do I have?

Differentiate workflow/For your today items in homepage between main and concurrent profiles

2024-05-15T13:00:02.997000+02:00

Hi all,

When a user switching to an employment, under Approvals and For you today of all employments (including main and secondary assignment) are shown.

Only when we click onto domain like My forms or Objectives in main menu, it will display data relative to the selected employment.

Is this the standard behavior of SAP SF or can we do anything to separate data based on selected employment?

Appreciate any help.

Job Relationship picklist values at manage positions

2024-05-15T14:18:48.612000+02:00

How to restrict job relationship picklist values at manage positions?

Is there any plan for enhancing the Quick Actions below:

2024-05-15T23:51:58.430000+02:00

Promotion – action does not have a step to make a comp recommendation with the promotion. The manager would need to do the promotion via quick action, then go back to Change Job and Comp to make a pay change in an additional step. No value to using the quick action without the pay update.
Transfer – Manager transfer QA does not update the position and there’s no toggle to also move the position. Would need to apply the quick action and then update the position in separate steps. No value in using this quick action without the sync.

EC Time Off workbooks

2024-05-16T02:13:17.539000+02:00

Hi,

Could you please advise where I can find the latest EC Time Off configuration workbook and where i can find some demo videos or power points that we can refer to?

Thank You

Are you using fonctional locations in EC ?

2024-05-16T05:58:12.268000+02:00

Is there some EC customers

that have designed a sub level below location organization structure ?

for processes like :

- recruiting

-onboarding

- learning

- payroll

- time management

is it a custom object with parent relationship with location or we can use standard feature for it ?

LOA - Manager not updated

2024-05-16T22:20:38.319000+02:00

Hi Team,

Direct report is on LOA(based on the right to return , position is unassigned from employee job information).In the meantime, manager of this direct report is moved to another position.

This doesn't update manager on job information of employee as he is on LOA and position is removed.

In this case , how can we handle in updating the correct manager i.e manager's manager in Job information.

Thanks

Rules on Benefit Claim portion reimbursement

2024-05-17T03:44:06.773000+02:00

Successfactors:

I have a claim set up to create the one-time payment after approval. The entitlement is 1000 but company will only pay 50% of each claim.

Scenario:

1st time, employee claims 500 -> One time payment amount to be inserted is 250. Entitlement balance must be 750. -
2nd time, employee claims 1000. System must allow and reimburse back 750. Meaning, if the amount being claimed is bigger than the entitlement/balance, it must consume the entire balance so it becomes 0.

is it possible to set up such rules especially for #2? So far entitlement amounts are based on criteria and not previous claims

Update Manager Position in Position Object

2024-05-17T15:37:49.732000+02:00

Hello Experts,

We need to manually update Position Hierarchy when a manager is terminated, and we transfer direct reports in Termination activity (KBA-2796641).
I am trying to automate it using intelligent services- Change in Manager and Integration Center Job.
In Integration Center Job, there is no option to map Manager Position from Job information to Parent Position in Position (Source Entity is "EmpJob" and Target Entity "Position"). It is very high-level design only.

Kindly guide me on how to automatically update parent position in Position object for the mentioned scenario.

Thanks and Regards,
RG

Some issues with the SuccessFactors Microsoft Teams integration

2024-05-17T15:51:14.733000+02:00

1. There is no real support structure in place
I am not sure if anyone else is experiencing the same issues, but there seems to be no real support structure in place for the MS Teams app. If your users have issues authenticating or issues with any of the services, it just tells the user to contact their administrator. This isn't a message we can customize, and as administrators, we can do very little to actually help the user. There are no FAQs in the implementation guide to help administrators understand the cause of basic issues. For example, we have users that cannot authenticate and get the message "The app is unavailable due to user mapping issues. Please contact your administrator for help." SAP support has been no help in resolving these issues. Our SAP reps have been no help in resolving these issues. I cannot enage my internal Teams or Azure beyond verifying my UPN without additional information. If I am seeing this as an issue in a small pilot group, how bad would it be for a global employee population? Would i be expected to raise tickets with SAP for each issue. We have also see an error that states "Unable to reach app. Please try again" Is this an issue with Teams, the bot service, azure, our network, Successfactors? How am i to know and resolve?
2. You cannot customize the list of actions shown to users, even if those actions are not available. Things like view my pay statements will be shown as an action, even if your system does not support that. There is a learn more button which for some reason redirects users to help.SAP.com, which none of our end users use
3. When you first download the app, you get a page with formatting errors

4. The EC quick actions don't let you bring in standard fields into some of their templates. If you use standard fields as filtering criteria, you may not be able to bring that filterable field into the change template.
5. Some of the rule types do not function
6. The quick actions also show up in the web app and you don't seem to be able to customize this. Imagine creating a quick action to view your cost center so that someone could do that in Teams without logging in, but then it clutters up this menu

Those last four are somewhat minor compared to the first two. Connecting the web application to a huge enterprise application like MS teams without having a predefined support structure and providing tools to easily fix common issues is a show stopper. Having the interaction with your end users having no customizable options, so that the app suggests services that cannot be completed. Is also a show stopper
What do other people think?

Duplicate Claims

2024-05-20T05:59:03.933000+02:00

Based on this KBA: https://me.sap.com/notes/2864897/E there seems to be no way of doing a duplicate lookup on claims submitted within the schedule with same attributes. My requirement is a real-time way to stop duplicate claims, at the point of submission (error message).

I have tried to write the relevant claim data in a custom MDF that has a valid-when association in the Benefit Claim object, but, the custom MDF cannot be selected in the 'Create' option under the Then block of the business rule. I'm only allowed to 'Create' composite object data. The intent was to use this standalone custom MDF as the look up table instead of the standard Claim Accumulation object.

Has anyone found a workaround on this that won't involve any integration?