SAP Community - Situation Handling

Create custom tab and add fields in /SCWM/PACK transaction in S/4 EWM

2025-05-29T00:12:41.022000+02:00

Hello All,

We have a requirement to create custom tab in /SCWM/PACK transaction in EWM where we can send the update from EWM to S4 to update the same custom fields also how those fields could be stored in SAP Table.

Can anyone please share on steps on how to implement the same as i'm unable to find any blog in SAP.

Regards,

Veer

Error while processing building block SituationsIndicator in Custom Fiori app

2025-06-02T23:31:11.846000+02:00

Hello,

I have a custom Fiori app built using RAP, ODATA V4 UI

Project is my root entity.

I get this error in the Object Page's header section.

Other sections are displayed correctly.

The navigation button of PO line item does not refer the user directly to Service Entry Sheet

2025-07-11T10:14:11.501000+02:00

Hello,

We have set up a custom Situation Object, Scenario, Template and Types to monitor missing Goods Receipts or Service Entry Sheets in relation to the delivery dates on PO line items.

However, the navigation button in the notification currently does not take the user directly to the Service Entry Sheet maintenance screen within the Manage Service Entry Sheets – Lean Services app (App ID: F2027). In contrast, for Goods Receipts, it is possible to achieve the desired behavior by navigating directly to the maintenance screen of the Post Goods Receipt for Purchasing Document app (App ID: F0843) or Post Goods Receipt (App ID: MIGO_GR).

Could you please advise on the expected system behavior and if it is possible to change the behavior to be more user-friendly?

Thank you and regards,

Dmitriy

Extended situation handling issues on SAP S/4HANA 2023 FPS03 ?

2025-07-23T12:38:58.480000+02:00

Hello Dear Expert,

I’m currently facing some issues while configuring Situation Handling for parked accounting documents — specifically, when a document is parked using transaction MIR7, I want a notification to be triggered.

I created a custom CDS view that retrieves only parked accounting documents, and here are the different approaches I’ve tested:

1. Object-Based Event – BOR

Event Category: BOR Object Type Event Object: FIPP Event Type: COMPLETED
Result: No instance detected

2. Object-Based Event – ABAP Class

Event Category: ABAP Class Event Object: CL_FINS_JOURNALENTRY_SOT_EVENT Event Type: CREATED
Result: No instance detected

3. Batch-Based Trigger

Result: Works correctly.
I receive the notification and the details appear in the "My Situations – Extended" app.

However, I’m still facing two issues:

The situation doesn’t appear in the "My Situations" section on the Home screen.
The job can only be scheduled every 3 hours, not more frequently.

My questions:

In the case of Event-based triggers, which event should I choose? Why does it say "No instance detected"?
Why is the notification shown only in the Inbox icon, but not in the "My Situations" section on the Home screen?
With batch-based triggers, how can I schedule the job to run every 5 minutes instead of every 3 hours?

Thanks in advance.

Mben!

Custom Situation Handling Object via ADT

2025-07-25T15:56:37.751000+02:00

Hi All,

Custom situation objects on S/4HANA Public Cloud via ADT have not been released. When will they be released?

Tks

Giacomo

Custom Situation Handling Trigger Accumulation Issue SAP S/4HANA 2023

2025-07-28T15:09:47.717000+02:00

Hello Experts,

Currently, I am facing an issue with trigger accumulation while configuring a custom situation in the Manage Situation Types - Extended App.
The goal is to accumulate posting block errors when posting billing documents to accounting, based on the Message Class, Message Number, and Company Code. The situation is configured as a batch based trigger. For instance, I would like to accumulate the posting block error for the error message F5201(posting period closed). The solution proposal will have a Mass Change Billing Date icon to update the billing document date for the trigger records.

I created two CDS views which both select from the consumption view C_BillingDocument_F0797.

The first CDS view is the anchor object structure. This view selects the Message Class, Message Number, and Company Code from C_BillingDocument_F0797. These three fields are used as the primary key for the view and anchor object, The view is grouped by these fields in the view to create a single unique record per primary key. The data is displayed as expected within the ADT data previewer.
The second CDS view is the trigger object structure. This view selects several fields from C_BillingDocument_F0797. The primary key for the view and trigger object is a combination of Message Class, Message Number, Company Code, and Billing Document. With the hopes of accumulating based on the Billing Document for each situation instance created by the anchor object. Again, the data is displayed as expected within the ADT data previewer.

I have configured the situation in various ways through the development. I have configured a single situation object with both structures and two situation objects (one for each anchor and trigger). However, when I trigger the batch based trigger for testing I am only seeing/receiving one trigger record per situation instance key. The trigger accumulation is enabled and the expectation would be to see several triggers per situation instance.

I have followed various blog posts and SAP Help documents with no luck.

Any insight is appreciated.

Thanks,
Jared

Edit-----*

Trigger accumulation is not an option for batch based events. With this being the case, I have created a new template/type which uses event driven triggers. I reference class CL_SD_BIL_BD_EVENT in my events for changed and document created. However, there are still no instances being generated. I checked the logs in the Application Logs - Extended app and am not seeing anything. I updated the key for these events to match the parameters.

Error while triggering notification using Situation Handling

2025-07-29T19:14:36.097000+02:00

Hello All,

When attempting to trigger a Fiori notification for Contract Expiry through Situation Handling, we encounter an error stating, "Destination and O'Auth Profile for SAP Cloud Service not maintained" in the SLG1 transaction.

We discovered that the cloud destinations ‘BWZ_Fiori_Notification’ and ‘Z_BWZ_NOTIFICATION’ are required, and without these destinations, situation handling cannot be triggered, even if the rest of the setup is complete.

To enable these destinations, we need access to the SAP Cloud Platform Cockpit, which is currently not activated in our system.

Could you please advise on how we can successfully trigger the Situation Handling notification on the 'On-Premise' system without these cloud configurations?

Thank you.

Transfer of the HUs from Outbound to Inbound

2025-08-07T20:17:30.225000+02:00

Hello SAP Community

I need your assistance with an issue related to the transfer of handling units from outbound delivery to inbound delivery.

As part of an intercompany or intracompany PO/STO process, we are encountering an unexpected behavior related to Handling Units (HUs).

The context is as follows:

HUs are properly scanned and created during the Outbound Delivery (OD) and posted at the time of the Goods Issue (GI).
However, during the inbound process, these HUs are not automatically transferred into the Inbound Delivery (IBD).
Instead of being integrated into the pick/pack structure, they are brought in as additional product lines, which blocks the Goods Receipt (GR) process.

Technical Environment:

We are not using EWM (Extended Warehouse Management) or SAP Event Management (EM).
The entire process is managed through custom routines.

Issues caused:

Loss of visibility of the actual packaging structure used at shipment (e.g., pallets, cartons).
Manual repacking is required at the receiving site, or the pallet line must be manually deleted from the IBD to allow GR to proceed.

Thanks all for your help.

Best regards,

Situation Handling: Error during related app Navigation

2025-08-13T13:02:21.260000+02:00

Hi Team,

I have configured a situation case for Purchase order down payment through situation handling in S4/HANA Public Cloud.

✅ Steps Performed

Created Situation Object

Developed a custom situation object relevant to Purchase Order Down Payment Monitoring.

2.Configured Situation Scenario

Created a new situation scenario using the Manage Situation Scenarios app.
Defined key parameters, business context, and UI navigation details.

3.Developed Situation Template

Used the Create Situation Template function to define the logic and structure.
Included relevant parameters and event triggers to be reused across situation types.

4.Created Situation Type

Responsible users or roles.
Navigation target: set to Monitor Down Payment App.
Notification settings.
Triggers (event-based and batch-based).

Created the situation type using the Manage Situation Types - Extended app.
Configured the following:

Observed Behavior

The situation is successfully triggered and notifications are received.
However, navigating from the notification to the target app is not working.
The app does not launch or errors out when attempting to access the Monitor Down Payment app from the notification link.

⚠️ Issue Summary

Triggering Behavior:

✅ Batch-based triggering: Working as expected.
❌ Event-based triggering: Not working (no situation instance is triggered).

Navigation Issue:

Notifications are sent correctly to users.
However, clicking the link in the notification fails to open the Monitor Down Payment app.
The navigation link either breaks or shows a message preventing access.
Can you please suggest any solution for this case?
Situation Handling SAP S/4HANA Cloud Public Edition

Situation Handling Extended framework (Email notification) in SAP public cloud 3 system landscape

2025-08-22T11:04:10.434000+02:00

Dear experts,

I have created one Situation Handling using situation handling extended framework.
The Situation will trigger when PO created and the notification is showing in the Fiori launchpad but i am not getting Email notification.
Steps that i have done are
1. Manage situation objects
2. Manage situation scenarios
3. Manage Situation Types - Extended -
a. Created Situation Templates
b. Created Situation Types
But the notification is not triggering

Please suggest how to trigger Email notification for the situation.

Creating Situation Handling Usecase from Scratch

2025-10-28T05:21:28.340000+01:00

I have a custom application where I’d like to utilize Situation Handling. I was able to create a CDS view and successfully use it in batch-based Situation Handling. However, I’m not entirely sure how to trigger and capture events for event-based Situation Handling.

To explore this, I followed the development approach used in the SAP demo use case app “Situation Handling Demo.” In that scenario, SAP created an event class CL_SIT2_DEMO_BOOKING by implementing IF_WORKFLOW. When an operation is performed in the Fiori app, the event is triggered using CALL METHOD CL_SWF_EVT_EVENT=>RAISE within the corresponding RAP application logic.

I replicated the same approach in my custom application, but the situation handling is not being triggered. Could you please let me know if there are any additional steps or configurations required to make this work?

Fiori Launchpad - New My Home - Front End Server HUB Scenario - Situations

2025-11-26T16:25:53.245000+01:00

Hi,

we use FES 2023 FPS3 with New My Home in a HUB Scenario.

In Front End Server we have no RAP CDS Model C_SITNMYSITUATION_CDS. So the New My Home always shows an error:

Is it possible to hide the situations or whats the SAP strategy?

We dont want the situations from other S4 Systems, so register some service to have one makes no sense.

At the moment its bad that an error text is shown beause no Odata Service is found.

Best regards Richard

situation handling log error Exception in RSM API

2025-12-05T13:10:02.650000+01:00

Hi,

I have implemented a situation scenario based on "Maintenance Item EAM_MAINTENANCE_PLAN". There is a team defined and linked to the scenario. When I run trigger the batch process I end up with a RSM Error. "Message =Exception in RSM API".

I don't know what RSM is. We are running S/4 Private Cloud in a Sovereign Cloud environment.

I am new to this and wonder if anyone has any thoughts or hints on what I can do to solve this error.

Here are the lines prior to the Error message

CL_SIT2_RSM_HANDLER===========CP
RSM Handler called
Message =Get responsible users called
Situation Type ID =Z_M5201_MAINT_ITEM
Number of instances =1
RSM - Determination by Context API Called
ContextType =SITOTYPE
ContextId =Z_M5201_MAINT_ITEM
CDSViewName =I_MAINTENANCEITEM
CDSFieldName =MAINTENANCEITEM
RSMObjects[1] =0000000000000141
RSM error
Message =Exception in RSM API
Message =An exception was raised
CL_SIT2_RSM_USER_HANDLER======CP

Many thanks in advance,

Adrian

@angelika_salmen @axel_spriestersbach

Enable custom fields for Situation Handling (Service Contract Due to Expire Soon)

2025-12-08T14:54:15.947000+01:00

We are currently implementing the Service module in Public Cloud and are facing a requirement to add custom fields to the Situation Handling described in the Help documentation below:
Service Contract Due to Expire Soon | SAP Help Portal

I would like to share the approaches we have considered and the outcomes:

1. Extending the CDS view used by the standard Situation Handling
Our analysis showed that this Situation Handling is based on the CDS view C_SrvcContrItmExpryDetsSitn. However, since this CDS view is not released for extension, adding custom fields is not possible.

2. Implementing a custom Situation Handling based on CDS view I_ServiceContractCube_2
This CDS view is useful because it provides visibility into the remaining time until contract expiration (e.g., 3 weeks before, 2 weeks before).
We attempted to implement a similar custom Situation Handling based on this view; however, the challenge is that it does not expose the “Auto Renewal” indicator. As a result, there is a risk that notifications would be triggered even for contracts that are automatically renewed.

3. Implementing a custom Situation Handling based on CDS view I_SERVICECONTRACTENHCD
This CDS view provides the contract end date, but we encountered the same limitations as in #2.
Additionally, since the date is stored as a DEC type, it is not suitable for conditions such as “NEXT 90 DAYS.”

Based on the above, I would like to ask product development or experts who may have addressed similar requirements:

Is there any plan to release C_SrvcContrItmExpryDetsSitn or to enable field extensibility for this CDS view in alignment with custom field extensions?
If not, is there a plan to provide templates or sample implementations for custom Situation Handling, similar to those available in other modules?
If neither is planned, are there alternative CDS views better suited for this requirement beyond the ones in #2 and #3?
If not, and a custom CDS view is necessary, which CDS views would you recommend combining to meet this requirement?

We appreciate your support and any guidance you can provide.

Situation Handling - email notification how to change the sender

2025-12-09T10:04:02.421000+01:00

Hello,

we use Situation Handling and have created various new situations there. The sender for email notifications is DDIC, and we would like to change this. Can anyone tell me where we can do this?

Thank you and best regards,
Maxim

Custom CDS view filter

2025-12-15T11:36:55.735000+01:00

I am currently creating a custom CDS view containing following

I_Purchaseorderapi01

I_Purchaseorderitemapi01

I_POsupplierconfirmationapi01

The reason for the new custom cds view is that we furthermore have introduces a new custom date field, this field is a pickup date and now I want to check this date field, if we have e.g. booked transport for picking up goods

I relation to the above pickup field, I have created a new custom confirmation category (TB – Transport booking), now I want to create a filter, where I can select missing update of the of the TB custom category.

My wish is to make a filter, where I can filter on my new z-field PickUpDate and the new confirmation category TB as a missing entry

Like SAP has done in there PROC_PENDINGSUPPLIERCONF_V2 standard situation handling where we can select a filter on confirmation category and delivery date and the situation notification will show missing AB, CH or LA lines

Situation Handling for Maintenance Order – Trigger Notification at Post-Execution Phase in SAP Cloud

2026-01-30T12:28:13.938000+01:00

Dear experts,

I am working with Situation Handling in SAP S/4HANA Public Cloud (Asset Management / EAM) and have a requirement to notify Production users when a maintenance order reaches the post-execution stage (i.e., maintenance work is completed and production can resume).

I explored the standard situation type
EAM_MAINT_ORDER_PHASE_CHANGED (Maintenance Order Phase Changed).

However, while configuring the conditions / anchor object filters, I noticed that:

Order Phase (Execution / Post-Execution) is not available as a condition
System Status (CNF / TECO) is also not available as a filter
Only header attributes such as Plant, Order Type, Equipment, Dates, etc. are exposed

In contrast, for Maintenance Notifications, phase and subphase are available as conditions, making it easier to trigger notifications.

My questions are:

How can we trigger a situation notification specifically when a maintenance order enters the post-execution stage in SAP S/4HANA Public Cloud?
Is there any standard workaround or recommended approach to achieve this using Situation Handling?
Is this a known limitation by design for maintenance orders in Public Cloud?

The goal is purely to inform Production users (via Fiori notification or email) that the maintenance activity is completed and they can resume operations — without using custom developments, as this is a Public Cloud system.

Any guidance, best practices, or confirmation from SAP experts would be greatly appreciated.

Regards,
Sriram R

Manage Situation Types and Manage Teams and Responsibilities app

2026-02-03T12:56:38.624000+01:00

Hi Experts,

I am trying to use "Manage Situation Type" app for the very first time.
With the help of the blog: https://community.sap.com/t5/enterprise-resource-planning-blog-posts-by-sap/situation-handling-how-to-configure-and-trigger-situations/ba-p/12855788 i started the set up.

I used existing standard Situation Handling template.
I realized in order to add Notification receipients, I needs to do some setup using "Manage Teams and Responsibility" app.

While creating a Team and adding Team Owners and Team Members, I understood I am not able to search any Business Partners there.

I tried to create a Business partner with role BUP003, but I do not see role BUP003 in a dropdown while creating BP.
(I am on On premise, 1909 version)

1. Is it necessary to have Employee Master created first in SAP HCM, and then only BP can be created with BUP003 role?
2. Does that mean SAP HCM set up is needed in order to use "Manage Teams and Responsibilities" and "manage Situation Type" app?

What am I missing here? Can anyone guide please?

Please help.

Thanks,
Dhananjay

Automatic removal of notifications when situation solved

2026-02-05T15:09:26.288000+01:00

Hi

I have a question regarding the automatic closing of a notification. From what I understand, you can get the system to automatically delete the notification when the situation is resolved.

My scenario is that I have created my own Situation type, where I check whether the purchase order has been updated with the relevant confirmations. However, I have not yet managed to get the system to remove the notification that was created in the first place, even though I have updated my purchase order.
This means that my selection is: if the confirmation control category is blank, I need to send a notification, and when the field is filled in, the notification should be removed.
But unfortunately, nothing happens, and I think it is because the selection criteria are no longer met.

Or?

Automatic removal of notifications when situation solved

2026-02-05T15:54:39.106000+01:00

Or?