SAP Community - Support Services

KBA 3370268 (program variant save bug) is unclear

2024-11-13T21:42:47.832000+01:00

Just in case, posting here about a weird content in the note 3370268 - "Do not save values" in program screen variant attributes is not working. - SAP for Me (see my rating below).

Please help me, if you read my question in the future, and you are interested by this note, please add a comment if you see a new version of the note (currently Version: 2, Released On: 19.12.2023), so that I'm informed, and I'll have a look. I ask here, just because I don't know a way to be informed of any change in an SAP note (if you know, please tell me).

Thank you.

Rating "Was this KBA helpful?" > No > "This article is inaccurate" and "This article is confusing" and the below comment in "Tell us what we can do to improve this document":

The steps to reproduce concern the attribute "do not save values", they are not related in any way to "Variant variables / Dynamic Date functions get not saved for invisible".

SAP WM Annual Physical Inventory creating only 1 PI doc with 800+ quants

2024-11-15T22:15:46.056000+01:00

Hi - I am using tcode LI01N (WM - not IM) to create a annual physical inventory (inventory method "ST") - I want to count one mixed use bin and am getting one pi doc (with 800+ quants)

In configuration we have - Logistics Execution> Warehouse Management> Activities> Physical Inventory> Define Differences and Document Limits ...document items set to 100 (field MINPS).

Anyone know what triggers LI01N to create multiple PI docs per MINPS like SAP help seems to indicate it will?

Janet

HI Am upgrade visual studio 2008 to visual studio 2022 version.

2024-11-30T10:40:36.493000+01:00

HI Am upgrade visual studio 2008 to visual studio 2022 version. Now am registered and install crystal report version (13.0.32.4286) .but not able to run in visual studio 2022 (64 bit) . it shows error .kindly help what is next step

Item 000010 requires exactly 2 serial numbers for the asset. Error Msg IO 206

2024-12-05T13:22:57.915000+01:00

I have a serial number profile with HUSL usage as "None," i.e. 01. While creating an inbound delivery and packing, the system gives an error message: "Item 000010 requires exactly xx serial numbers for the asset."

The serial number profile setting is None for HUSL.

I appreciate any help you can provide.

Changing Company Details In SAP Account

2024-12-29T14:27:37.652000+01:00

Hello,

Can you please help me to change the company details in my SAP Universal id ?

I cannot find the edit option.

Thanks!

Link to „Expert Search“ on Support-Website missing !?

2025-01-03T22:55:29.069000+01:00

There is no link to the „Expert search“ on the support.sap.com website.
Only the simple input-search-field is available, and I can‘t find any possibility to open the former large search-website 🤔

Can SAP reject network number inputs of closed WBS elements in CAT2?

2025-01-16T17:50:29.482000+01:00

In our process we close out WBS Elements when we've finished the project. Some customers will request reworks or additional labor and we will create a new WBS element for the new project. However employees will refer to the work as the old projects name, and this can cause employees to submit time to a closed project.

Is there a way to restrict the network number inputs in CAT2 to only allow the submission of active WBS elements?

Let me know, Thank you.

TDS is deducting wrong in same vendor code with different company codes

2025-01-25T07:55:57.346000+01:00

I am using the TDS tax code under Section 194I for a 2% deduction on rent. However, when applying tax code 11 to the same vendor code across two different company codes, the calculation is incorrect

Scenario 1: In company code 6200, the TDS deduction for the same vendor code is being calculated at 24.71%, which is incorrect. It should be calculated at 2%, as per the applicable tax code.

PFA below

Scenario 2: In a different company code, the same tax code and vendor code are applied, and the deduction is calculated correctly at 2%

PFA below

Kindly provide the solution on this case.

Best Regards,
Shoiab Pathan

#sapcommunity #sap #sapfico #tds #sapfi #sapsupport

SAP Business ByDesign: Issue with PO Reference Overriding

2025-02-05T12:27:07.741000+01:00

@katrin_gruber and @dieter_haensch2 I submitted this question two weeks ago; no response, hence the reason for tagging the product experts.

Scenario
We have a customer (Customer AB) with four Purchase Orders (POs) across two years:

2024:

Document A (Aug 2024) – PO Ref: 1234
Document B (Nov 2024) – PO Ref: 1234
Document C (Dec 2024) – PO Ref: 1234
2025:

Document D (Jan 2025) – PO Ref: 5678 (PO reference changed)
Issue:
When generating an Excel report from SAP, all four documents (A, B, C, and D) now display the new PO reference 5678, even though documents A, B, and C were originally associated with PO reference 1234.

While the invoices remain unchanged, the end user wants documents A, B, and C to retain PO Ref 1234, while only document D should reflect 5678.

Query:

Is there a standard way in #SAP Business ByDesign to prevent PO reference updates from overriding historical records?
Are there any workarounds or settings in the report generation process that could help retain the correct PO references per document?

Thanks in advance!

Past 1 week fr 17-Mar-2025 i am waiting for my SAP Learning Hub Order confirmation email. Why DELAY?

2025-03-23T08:02:34.529000+01:00

Past 1 week from 17-Mar-2025 i am waiting for my SAP Learning Hub Order confirmation email. Why DELAY?

I have raised concern through the SAP STORE TICKET and no response till now. can anyone direct me on this to get my order confirmation email so that i can make my purchase complete.

Thank you.

SAP PCoE Issues

2025-03-25T17:14:38.612000+01:00

SAP have recently changed the PCoE process, removing any human interaction - i.e. there are no auditors to talk to like we could before.

This presents a problem when the PCoE dashboard shows items that are not being updated or need to be challenged.

2 items we have are:

1) Forwarding Cases via SAP Solution Manager

We are being marked down on 1 case where we should not be. We met the criteria required to raise the case i.e. the solution was well researched and the answer does not exist in an SAP Note or online blog, etc. We have challenged this via an SAP Case and chased via the SAP CIC, but we are not getting well considered replies.

2) SAP EarlyWatch Alert Compliance with SAP

We are able to see customer EWA's in the SAP Portal (and can download them), but they are not appearing in the PCoE dashboard. There seems to be a disconnect between the 2 SAP websites. We have raised this via the SAP CIC but are not getting a valid reply.

We have also chased these issues via our account manager at SAP, but they are not in a position to help because the PCoE team has disbanded and it is not clear who to go to within SAP to resolve these issues - in the past, a short conversation with the PCoE auditor would have resolved these issues.

Please can you suggest who I can talk to within SAP to get these issues resolved.

Urgent: Issues with SAP Certification Renewal and Learning Hub Subscription

2025-03-31T01:43:24.604000+02:00

Hello SAP Community,

I am reaching out to share my recent experience and seek guidance regarding the renewal of my SAP certification and the purchase of an individual Learning Hub subscription.

I have been an SAP consultant for 13 years, working both as a partner and now as a customer. Recently, I received a notification to extend the validity of my SAP certification. Upon realizing that I needed to purchase a Learning Hub subscription, I informed my manager, who encouraged me to keep my certification valid. Consequently, I purchased an individual Learning Hub subscription on Thursday (Order ID: 0002281064).

To my surprise, I did not receive any confirmation or access to the Learning Hub even after 24 hours. I raised multiple support tickets but struggled to get a proper response. On Sunday, I finally received a response from an SAP store admin, who mistakenly treated my request as a partner request. After clarifying that it was an individual request, they informed me that they couldn't fulfill the order and suggested purchasing certification attempts instead.

I am utterly surprised and annoyed by this response and the lack of maturity from SAP Learning support. Here are my concerns:

What are the guidelines for maintaining SAP certification validity, especially when changing companies? Do certifications lapse with a change in organization?
Where can I find relevant support and guidance for individual certification renewal and Learning Hub subscriptions?
Why is there no proper channel or guidance to address these issues?

I believe it is crucial for people to be aware of these challenges. I am on the verge of losing my certification due to the lack of proper guidance from SAP. I hope this post brings attention to the issue and helps others who might be facing similar challenges.

Thank you for your support and guidance.

SAP Learning Solution Certification SAP Extended Warehouse Management @Pa_Vi

Intermittent Http_Communication_Failure Error in ABAP Using IF_HTTP_CLIENT->receive

2025-04-10T19:36:20.013000+02:00

Hello Experts,

I am intermittently encountering the exception Http_Communication_Failure in my ABAP code when using the method IF_HTTP_CLIENT->receive to send data to external systems (in my case, SAP CPI).

Upon analyzing the short dump, I noticed the following error message:
Connect to hostaddress:443 failed: NIECONN_REFUSED (-10),
and the system variable ME->M_ECODE has the value 411.

Has anyone experienced a similar issue or have any suggestions on how to resolve this?

Thanks in advance,
Ravi Bharti

Unexpected Credit Check Error During PGI Without an assigned Credit Segment

2025-04-18T07:40:00.290000+02:00

Hello Experts ,

We are experiencing an issue with the credit management setup in SAP S/4HANA Public Cloud. If the Credit Segment is not maintained for the respective Sales Area, why does the system still throw a credit-related error during Post Goods Issue (PGI)?

According to the standard O2C/OTC process behavior, the absence of an assigned Credit Segment for a specific Sales Area typically indicates that credit management should not be active for that combination.

As a result, the system should not perform a credit check, and no credit-related error should occur.
However, in our current scenario, the system unexpectedly triggers a credit error during PGI, even though no Credit Segment is maintained for the Sales Area in question.

This behavior seems contrary to standard functionality, and we are trying to understand why the system enforces a credit check under these circumstances.

Is this an expected behavior under certain configurations or conditions, or could this indicate a misconfiguration? Any insights or suggestions for troubleshooting would be greatly appreciated.

Budget check for PR/PO created with account assignment category Q

2025-05-19T06:55:35.315000+02:00

We are facing an issue within our SAP Public Cloud system related to Budget Availability Control (AVC) in combination with Account Assignment Category 'Q' (Project Stock) materials.

When creating Purchase Requisitions (PR), Purchase Orders (PO), and performing Goods Receipt (GRN) transactions for materials assigned to projects with Account Assignment 'Q', we observe that the system is not restricting or issuing any budget exceed messages — even when the total value of the PR/PO exceeds the available budget in the assigned WBS element.

No certification even after a week of exam and support ticket

2025-05-28T12:39:37.484000+02:00

Attempted exam on 19th May 2025, still no response about the certificate.

Support ID details:

5000163552

In Process

Certificate

2025-05-21 15:54:12

Is there any alternative to escalate the query? Having tried the Chat and Call center with no results.

Thanks in advance,

Sam

Urgente problemas para acceder a mi suscripción SAP Learning Hub

2025-06-19T22:07:05.214000+02:00

Hola,

Tengo que renovar mi certificación de SAP s/4HANA FI y el plazo cumple mañana 20-06-2025. He abierto un caso (id caso 5000176126) con mi problema pero las respuestas tardan mucho en llegar y no me han solucionado el problema. Cuando ingresa en el apartado Mis Certificaciones, aparece mi certificación que vence el próximo día 20-06-2025 y le pico al botón de mantener la certificación y aparece que no tengo ninguna suscripción, cuando no es el caso porque yo realizó el pago para acceder a todo el contenido de aprendizaje y para poder realizar la evaluación para mantener la certificación. No quiero volver a hacer la certificación completa, cuando el problema es técnico de SAP. Por favor necesito solucionar este tema cuanto antes.

Muchas gracias,

Saludos

overtime calculation on the basic salary

2025-07-03T11:42:09.500000+02:00

In our UAE Client now overtime calculated on gross salary but they want to calculated the overtime on basic salary formula.Please help me on configuration and calculation. for your understanding I'm attached the screenshot.

File Format Error While Opening Excel File in SOST

2025-10-08T17:12:39.932000+02:00

Hi Experts,

Can you please provide your assistance in below issue.

We are generating an Excel file through a custom SAP ABAP program and sending it internally via email using the SAP system. However, when reviewing the email in SOST, we are encountering a file format error when attempting to open the attached Excel file.

We are getting the following error while opening the Excel file -

“File format and extension of [filename] don’t match. The file could be corrupted or unsafe. Unless you trust its source, don't open it. Do you want to open it anyway?”.

We kindly request your support in identifying the root cause and helping us resolve this issue.

Thank you in advance for your assistance.

SAP Support team accessing SAC tenants

2025-10-10T13:48:08.989000+02:00

Hi Team ,

We have a requirement to disable any user accessing SAC tenant outside the organisation tenant, so if the SAC tenants access was disabled for external world, how will SAP support team access SAC tenants during troubleshooting ? Is there any documents on ''How to..Access SAC tenants by SAP'' will help us to define the process/ restriction.