https://raw.githubusercontent.com/ajmaradiaga/feeds/main/scmt/topics/Support-Services-qa.xmlSAP Community - Support Services2024-05-20T11:14:25.002719+00:00python-feedgenSupport Services Q&A in SAP Communityhttps://community.sap.com/t5/enterprise-resource-planning-q-a/converted-our-system-sap-to-sap-s4hana-we-are-facing-issue-to-print-any/qaq-p/12741222Converted our system SAP to SAP S4HANA we are facing issue to print any SMARTFORM.2023-12-04T07:13:04+01:00kashifaliakbaralihttps://community.sap.com/t5/user/viewprofilepage/user-id/887423<P>Hi, experts. We have converted our system SAP to SAP S4HANA we are facing issue to print any samrtform. Facing error "FEATURE_NOT_SUPPORTED".</P>
<P>CALL METHOD CL_GUI_FRONTEND_SERVICES=>CHECK_GUI_SUPPORT</P>
<P>EXPORTING<BR /> COMPONENT = 'saphtml'<BR /> FEATURE_NAME = 'EdgeCOMAccess'<BR /> RECEIVING<BR /> RESULT = GUISupportBit<BR /> EXCEPTIONS<BR /> CNTL_ERROR = 1<BR /> ERROR_NO_GUI = 2<BR /> WRONG_PARAMETER = 3<BR /> NOT_SUPPORTED_BY_GUI = 4<BR /> UNKNOWN_ERROR = 5<BR /> others = 6.<BR /><BR /> IF GUISupportBit IS INITIAL.<BR /> RAISE FEATURE_NOT_SUPPORTED.<BR /> ENDIF.</P>
<P>Please Help me to resolve this issue.</P>2023-12-04T07:13:04+01:00https://community.sap.com/t5/enterprise-resource-planning-q-a/public-cloud-2308-message-no-f5053-special-g-l-indicator-h-is-not-defined/qaq-p/12773260Public Cloud 2308- Message no. F5053- Special G/L indicator H is not defined for down payments.2023-12-12T18:29:01+01:00MBashahttps://community.sap.com/t5/user/viewprofilepage/user-id/179377<P>I am unable to post the customer security deposit as a downpayment request using the spl.G/L indicator "H". The system throwing me the below error.</P>
<P>Special G/L indicator H is not defined for down payments</P>
<P>Message no. F5053</P>
<P><STRONG>Diagnosis</STRONG></P>
<P>The specified special G/L indicator is not classified as "down payment" or not listed in the list of the target special G/L indicators for indicator "F".</P>
<P><STRONG>System Response</STRONG></P>
<P>The entry is not accepted.</P>
<P><STRONG>Procedure</STRONG></P>
<P>Enter an allowed special G/L indicator or initiate a change of the default settings.</P>
<P>Is there any way we can achieve this in public cloud 2308.</P>
<P>I will be very glad if some one respond and help me out from this.</P>
<P>Regards,</P>
<P>Basha.</P>2023-12-12T18:29:01+01:00https://community.sap.com/t5/questions-about-sap-websites/mainstream-support-4-hana/qaq-p/12790853Mainstream support 4/HANA2023-12-15T15:11:57+01:00former_member862890https://community.sap.com/t5/user/viewprofilepage/user-id/862890<P>Hi everybody,</P>
<P>In my company we have implemented SAP 4/HANA version 2021 and i don't understand if the mainstream support ends in 2027 or in 2040. </P>
<P>If it ends in 2027 what are the consequences.</P>
<P>Thank for the answers,</P>
<P>Antonio</P>2023-12-15T15:11:57+01:00https://community.sap.com/t5/technology-q-a/crystal-reports-connection/qaq-p/12792282Crystal Reports - Connection2023-12-18T16:25:00+01:00putertechhttps://community.sap.com/t5/user/viewprofilepage/user-id/807837<P>Hello. I have a bunch of log files that I need to pull data from and want to pull them into Crystal Reports. What connection do I use to connect to *.log files? Is this possible?</P>2023-12-18T16:25:00+01:00https://community.sap.com/t5/questions-about-sap-websites/what-are-the-integration-capabilities-of-sap-ehs-with-other-sap-modules-or/qaq-p/12816023What are the integration capabilities of SAP EHS with other SAP modules or external systems?2023-12-22T06:40:05+01:00poojawalekar007https://community.sap.com/t5/user/viewprofilepage/user-id/890048<P>What are the integration capabilities of SAP EHS with other SAP modules or external systems?</P>2023-12-22T06:40:05+01:00https://community.sap.com/t5/questions-about-sap-websites/how-does-sap-tm-handle-route-determination-and-optimization/qaq-p/12816026How does SAP TM handle route determination and optimization?2023-12-22T06:42:43+01:00poojawalekar007https://community.sap.com/t5/user/viewprofilepage/user-id/890048<P>How does SAP TM handle route determination and optimization?</P>2023-12-22T06:42:43+01:00https://community.sap.com/t5/enterprise-resource-planning-q-a/public-cloud-2308-income-tax-depreciation-india/qaq-p/12815613Public Cloud-2308_Income Tax Depreciation-India2024-01-01T04:06:39+01:00MBashahttps://community.sap.com/t5/user/viewprofilepage/user-id/179377<P>Dear Experts,</P>
<P>As we know the depreciation treatment for Income tax depreciation for India is a block concept. How we can achieve this in S4 HANA Public Cloud.</P>
<P>The solution provided in Asset Accounting Scope ID- J62 and the process explained in help.sap.com is navigating the way to update the values manually for the block assets.</P>
<P><A href="https://help.sap.com/docs/SAP_S4HANA_CLOUD/634261119fec4d58970471f2c4a9a740/cdba0feaf54a493385fe0394122202c6.html?q=India%20Income%20tax%20depreciation%20in%20asset%20accounting" rel="noopener noreferrer">https://help.sap.com/docs/SAP_S4HANA_CLOUD/634261119fec4d58970471f2c4a9a740/cdba0feaf54a493385fe0394122202c6.html?q=India%20Income%20tax%20depreciation%20in%20asset%20accounting</A>. </P>
<P>The below applications are available to update the values manually for the block assets.</P>
<P>· <STRONG>Assign Opening WDV to Blocks</STRONG> – Allows to enter the opening WDV.</P>
<P>· <STRONG>Update Asset Transaction Details</STRONG> – Allows to enter the asset transaction details.</P>
<P>· <STRONG>Adjustment to Asset Block Opening WDV/ Transactions</STRONG>- Allows to change the values for WDV and Transactions.</P>
<P>· <STRONG>Income Tax Depreciation Calculation Report – </STRONG>In this application, the values entered in the above 3 applications are being displayed. <STRONG></STRONG></P>
<P><STRONG>But the requirement is, once the opening WDV is loaded the acquisitions should get added to the WDV automatically and the transfers retirements should get reduced from WDV automatically without entering the values manually.</STRONG></P>
<P>Kindly suggest the way how this requirement can be achieved. Which depreciation key would be used for tax depreciation for WDV method from the standard delivered. As we do not have option to make any changes to the depreciation keys.</P>
<P>Regards,</P>
<P>Basha.</P>
<P><IMG class="migrated-image" src="https://community.sap.com/legacyfs/online/storage/attachments/storage/7/attachments/2234104-asset-depreciation-block-method.png" /></P>2024-01-01T04:06:39+01:00https://community.sap.com/t5/questions-about-sap-websites/sap-s-4hana-exercises-tutorial/qaq-p/12818793SAP S/4HANA exercises (Tutorial)2024-01-04T17:41:39+01:00Yazanhttps://community.sap.com/t5/user/viewprofilepage/user-id/174860<P>Hello, I'm a learner to SAP S/4HANA, and I guess I have troubleshooting in my account that I can't go to do any of the exercises I don't know why ?</P>
<P>Anyone can help please </P>
<P>Thank you </P>
<P>Best Regards</P>2024-01-04T17:41:39+01:00https://community.sap.com/t5/crm-and-cx-questions/problem-with-creating-new-customer/qaq-p/13595129problem with creating new customer2024-02-05T15:55:45.904000+01:00Maija1https://community.sap.com/t5/user/viewprofilepage/user-id/1390774<P>Hi,</P><P>What I can do: I am creating new customer but after all step I can't save it, because I got this error:</P><P><SPAN>Enter Role for Customer Sales Area. ( CRM003 /CRM004 /CRM000 /PSSP01 /CRM005 /FLCU01 /CR )</SPAN></P><P><SPAN>I have tried many times again. </SPAN></P><P><SPAN>Please help me.</SPAN></P><P><SPAN>#helpme #newcustomer #error</SPAN></P><P> </P>2024-02-05T15:55:45.904000+01:00https://community.sap.com/t5/technology-q-a/help-needed-in-my-vba-code-sap-logon-sap-scripting-amp-excel-interaction-in/qaq-p/13602269Help needed in my VBA code SAP logon / SAP Scripting & Excel Interaction in VBA2024-02-12T11:04:26.606000+01:00Natalia16https://community.sap.com/t5/user/viewprofilepage/user-id/1395580<P>Hello everyone!</P><P>I am really new to SAP VBA. I am trying to create a code which involves entering 4 transactions in SAP and exporting a report from each. I would like to have these four reports exported into one excel file (preferably into 4 different sheets).</P><P>I have managed to create a code that enters all these transactions and then exports the Excel file, but it is empty.</P><P>May I please ask for your support here to a newbie like me?</P><P>Here's my code:</P><P>If Not IsObject(application) Then<BR />Set SapGuiAuto = GetObject("SAPGUI")<BR />Set application = SapGuiAuto.GetScriptingEngine<BR />End If</P><P>If Not IsObject(connection) Then<BR />Set connection = application.Children(0)<BR />End If</P><P>If Not IsObject(session) Then<BR />Set session = connection.Children(0)<BR />End If</P><P>If IsObject(WScript) Then<BR />WScript.ConnectObject session, "on"<BR />WScript.ConnectObject application, "on"<BR />End If</P><P>' Create Excel object<BR />Dim ExcelApp<BR />Set ExcelApp = CreateObject("Excel.Application")</P><P>' Open Excel workbook<BR />Dim ExcelWorkbook<BR />Set ExcelWorkbook = ExcelApp.Workbooks.Add</P><P>' Transaction 1: VKM1<BR />session.findById("wnd[0]").maximize<BR />session.findById("wnd[0]/tbar[0]/okcd").text = "/nVKM1"<BR />session.findById("wnd[0]").sendVKey 0<BR />session.findById("wnd[0]/usr/ctxtKKBER-LOW").text = "2000"<BR />session.findById("wnd[0]/usr/ctxtP_VARI").text = "/TE CCA 2000"<BR />session.findById("wnd[0]/usr/ctxtP_VARI").setFocus<BR />session.findById("wnd[0]/usr/ctxtP_VARI").caretPosition = 12<BR />session.findById("wnd[0]/tbar[1]/btn[8]").press<BR />session.findById("wnd[0]/mbar/menu[3]/menu[1]/menu[2]").select<BR />session.findById("wnd[1]/usr/subSUBSCREEN_STEPLOOP:SAPLSPO5:0150/sub:SAPLSPO5:0150/radSPOPLI-SELFLAG[1,0]").select<BR />session.findById("wnd[1]/usr/subSUBSCREEN_STEPLOOP:SAPLSPO5:0150/sub:SAPLSPO5:0150/radSPOPLI-SELFLAG[1,0]").setFocus<BR />session.findById("wnd[1]/tbar[0]/btn[0]").press<BR />session.findById("wnd[1]/usr/ctxtDY_PATH").text = "C:\Users\strawan\Documents\Scripts\"<BR />session.findById("wnd[1]/usr/ctxtDY_FILENAME").text = "VKM1.xls"<BR />session.findById("wnd[1]/usr/ctxtDY_FILE_ENCODING").text = "4103"<BR />session.findById("wnd[1]/usr/ctxtDY_FILE_ENCODING").setFocus<BR />session.findById("wnd[1]/usr/ctxtDY_FILE_ENCODING").caretPosition = 4<BR />session.findById("wnd[1]/tbar[0]/btn[11]").press<BR />session.findById("wnd[0]/tbar[0]/btn[3]").press<BR />session.findById("wnd[1]/usr/btnSPOP-OPTION1").press<BR />session.findById("wnd[0]/tbar[0]/btn[3]").press</P><P>' Transaction 2: VKM2<BR />session.findById("wnd[0]").maximize<BR />session.findById("wnd[0]/tbar[0]/okcd").text = "/nVKM2"<BR />session.findById("wnd[0]/tbar[0]/btn[0]").press<BR />session.findById("wnd[0]/usr/ctxtKKBER-LOW").text = "2000"<BR />session.findById("wnd[0]/usr/ctxtP_VARI").text = "/credit"<BR />session.findById("wnd[0]/usr/ctxtP_VARI").setFocus<BR />session.findById("wnd[0]/usr/ctxtP_VARI").caretPosition = 7<BR />session.findById("wnd[0]/tbar[1]/btn[8]").press<BR />session.findById("wnd[0]/mbar/menu[3]/menu[1]/menu[2]").select<BR />session.findById("wnd[1]/usr/subSUBSCREEN_STEPLOOP:SAPLSPO5:0150/sub:SAPLSPO5:0150/radSPOPLI-SELFLAG[1,0]").select<BR />session.findById("wnd[1]/usr/subSUBSCREEN_STEPLOOP:SAPLSPO5:0150/sub:SAPLSPO5:0150/radSPOPLI-SELFLAG[1,0]").setFocus<BR />session.findById("wnd[1]/tbar[0]/btn[0]").press<BR />session.findById("wnd[1]/usr/ctxtDY_PATH").text = "C:\Users\strawan\Documents\Scripts\"<BR />session.findById("wnd[1]/usr/ctxtDY_FILENAME").text = "VKM2.xls"<BR />session.findById("wnd[1]/usr/ctxtDY_FILE_ENCODING").text = "4103"<BR />session.findById("wnd[1]/usr/ctxtDY_FILE_ENCODING").setFocus<BR />session.findById("wnd[1]/usr/ctxtDY_FILE_ENCODING").caretPosition = 4<BR />session.findById("wnd[1]/tbar[0]/btn[11]").press<BR />session.findById("wnd[0]/tbar[0]/btn[3]").press</P><P>' Transaction 3: ZFIAR045<BR />session.findById("wnd[0]").maximize<BR />session.findById("wnd[0]/tbar[0]/okcd").text = "/nZFIAR045"<BR />session.findById("wnd[0]").sendVKey 0<BR />session.findById("wnd[0]/usr/ctxtSP$00001-LOW").text = "2000"<BR />session.findById("wnd[0]/usr/ctxtSP$00001-HIGH").text = "9999999999"<BR />session.findById("wnd[0]/usr/ctxtSP$00007-LOW").text = "1028"<BR />session.findById("wnd[0]/usr/ctxtSP$00006-LOW").text = "110000"<BR />session.findById("wnd[0]/usr/ctxtSP$00014-LOW").text = "2000"<BR />session.findById("wnd[0]/usr/ctxtSP$00014-LOW").setFocus<BR />session.findById("wnd[0]/usr/ctxtSP$00014-LOW").caretPosition = 4<BR />session.findById("wnd[0]/tbar[1]/btn[8]").press<BR />session.findById("wnd[0]/mbar/menu[0]/menu[4]/menu[2]").select<BR />session.findById("wnd[1]/usr/subSUBSCREEN_STEPLOOP:SAPLSPO5:0150/sub:SAPLSPO5:0150/radSPOPLI-SELFLAG[1,0]").select<BR />session.findById("wnd[1]/usr/subSUBSCREEN_STEPLOOP:SAPLSPO5:0150/sub:SAPLSPO5:0150/radSPOPLI-SELFLAG[1,0]").setFocus<BR />session.findById("wnd[1]/tbar[0]/btn[0]").press<BR />session.findById("wnd[1]/usr/ctxtDY_PATH").text = "C:\Users\strawan\Documents\Scripts\"<BR />session.findById("wnd[1]/usr/ctxtDY_FILENAME").text = "ZFIAR045.xls"<BR />session.findById("wnd[1]/usr/ctxtDY_FILE_ENCODING").text = "4103"<BR />session.findById("wnd[1]/usr/ctxtDY_FILE_ENCODING").setFocus<BR />session.findById("wnd[1]/usr/ctxtDY_FILE_ENCODING").caretPosition = 4<BR />session.findById("wnd[1]/tbar[0]/btn[11]").press<BR />session.findById("wnd[0]/tbar[0]/btn[3]").press<BR />session.findById("wnd[0]/tbar[0]/btn[3]").press</P><P>' Transaction 4: ATB<BR />session.findById("wnd[0]").maximize<BR />session.findById("wnd[0]/usr/cntlIMAGE_CONTAINER/shellcont/shell/shellcont[0]/shell").doubleClickNode "F00009"<BR />session.findById("wnd[0]/tbar[1]/btn[17]").press<BR />session.findById("wnd[1]/usr/txtENAME-LOW").text = "kazmag"<BR />session.findById("wnd[1]/usr/txtENAME-LOW").setFocus<BR />session.findById("wnd[1]/usr/txtENAME-LOW").caretPosition = 6<BR />session.findById("wnd[1]/tbar[0]/btn[8]").press<BR />session.findById("wnd[0]/tbar[1]/btn[8]").press<BR />session.findById("wnd[0]/mbar/menu[0]/menu[1]/menu[2]").select<BR />session.findById("wnd[1]/usr/subSUBSCREEN_STEPLOOP:SAPLSPO5:0150/sub:SAPLSPO5:0150/radSPOPLI-SELFLAG[1,0]").select<BR />session.findById("wnd[1]/usr/subSUBSCREEN_STEPLOOP:SAPLSPO5:0150/sub:SAPLSPO5:0150/radSPOPLI-SELFLAG[1,0]").setFocus<BR />session.findById("wnd[1]/tbar[0]/btn[0]").press<BR />session.findById("wnd[1]/usr/ctxtDY_PATH").text = "C:\Users\strawan\Documents\Scripts\"<BR />session.findById("wnd[1]/usr/ctxtDY_FILENAME").text = "ATB.xls"<BR />session.findById("wnd[1]/usr/ctxtDY_FILE_ENCODING").text = "4103"<BR />session.findById("wnd[1]/usr/ctxtDY_FILE_ENCODING").setFocus<BR />session.findById("wnd[1]/usr/ctxtDY_FILE_ENCODING").caretPosition = 4<BR />session.findById("wnd[1]/tbar[0]/btn[11]").press<BR />session.findById("wnd[0]/tbar[0]/btn[15]").press<BR />session.findById("wnd[0]/tbar[0]/btn[3]").press<BR />' Save Excel workbook<BR />Dim FilePath<BR />FilePath = "C:\Users\strawan\Documents\Scripts\CombinedData.xlsx"<BR />ExcelWorkbook.SaveAs FilePath</P><P>' Close Excel workbook and quit Excel application<BR />ExcelWorkbook.Close<BR />ExcelApp.Quit</P><P>' Release Excel objects<BR />Set ExcelWorkbook = Nothing<BR />Set ExcelApp = Nothing</P><P>I would appreciate your help! Thank you.</P>2024-02-12T11:04:26.606000+01:00https://community.sap.com/t5/enterprise-resource-planning-q-a/can-we-extend-the-text-field-character-limit-from-50-to-500-in-fbl5n/qaq-p/13630321can we extend the text field character limit from 50 to 500 in fbl5n?2024-03-06T18:50:19.136000+01:00MadhuRaghavhttps://community.sap.com/t5/user/viewprofilepage/user-id/1409663<P>We have a requirement to extend the character limit in FBL5N text field from 50 to 500. Kindly let us know for any possibilities. </P>2024-03-06T18:50:19.136000+01:00https://community.sap.com/t5/technology-q-a/sap-note-kba-1759784-is-being-updated-since-12-2023/qaq-p/13640210SAP Note/KBA 1759784 is being updated..since 12/20232024-03-15T23:17:28.228000+01:00mwordenhttps://community.sap.com/t5/user/viewprofilepage/user-id/80467<P>SAP Note/KBA 1759784 is being updated has been the status since December 2023 and again today.</P><P>How long does it take? </P><P>Is there another path to accessing the recommended solution to my issue?</P>2024-03-15T23:17:28.228000+01:00https://community.sap.com/t5/product-lifecycle-management-q-a/%D0%B2%D0%BE%D0%BF%D1%80%D0%BE%D1%81%D1%8B-%D0%B8-%D0%BE%D1%82%D0%B2%D0%B5%D1%82%D1%8B-%D0%BF%D0%BE-%D1%82%D0%B5%D1%85%D0%BD%D0%BE%D0%BB%D0%BE%D0%B3%D0%B8%D1%8F%D0%BC/qaq-p/13648235Вопросы и ответы по технологиям2024-03-25T09:18:08.098000+01:00qodirhttps://community.sap.com/t5/user/viewprofilepage/user-id/1236375<P>Товар уже определен на более высоком уровне в структуре продукта [Спецификация - компоненты - Код компонента][line: 4] , '№ строки сетки 1' [Сообщение 3566-12]</P><P>я должен переработать отходы и использовать их для производство продукции </P><P>но выводит мне такую ошибку</P>2024-03-25T09:18:08.098000+01:00https://community.sap.com/t5/enterprise-resource-planning-q-a/plm-enterprise-asset-management-eam-plant-maintenance-pm-topics-cannot-be/qaq-p/13654506PLM Enterprise Asset Management (EAM)/Plant Maintenance (PM) Topics cannot be filtered2024-04-01T10:19:31.363000+02:00MTerencehttps://community.sap.com/t5/user/viewprofilepage/user-id/188409<P>Dear Team,</P><P>For the last 4-5 days, I am not able to see the questions raised under the Tag "PLM Enterprise Asset Management (EAM)/Plant Maintenance (PM) Topics"</P><P>Last Week : When i click the tag, it will list all the questions under this Tag</P><P>This week: When i click the tag, it is taking to SAP Community, this has huge questions.</P><P>Is there any change to the system ? </P><P>Regards</P><P>Terence</P>2024-04-01T10:19:31.363000+02:00https://community.sap.com/t5/technology-q-a/sap-b1-cloud-controlcenter-addon-to-install-struck/qaq-p/13655091SAP B1 Cloud ControlCenter Addon To-Install Struck2024-04-02T02:30:37.245000+02:00hari1026https://community.sap.com/t5/user/viewprofilepage/user-id/676417<P>Dear Team,</P><P>While deploying extension on Cloud, We are facing issue that add-on stays in 'To Install' status in Cloud Control Center. I have followed troubleshoot method on Community but no luck. Please help us to resolve the issue.</P><P><A href="https://community.sap.com/t5/enterprise-resource-planning-blogs-by-sap/while-deploying-extension-on-cloud-you-find-that-the-add-on-stays-in-to/ba-p/13219166" target="_self">Community-Page for troubleshooting CCC Addon issues</A> </P><P>Regards,</P><P>Maaz</P>2024-04-02T02:30:37.245000+02:00https://community.sap.com/t5/enterprise-resource-planning-q-a/create-service-call-from-equipment-card/qaq-p/13658068Create service call from equipment card2024-04-04T04:16:26.203000+02:00RakeshGohilhttps://community.sap.com/t5/user/viewprofilepage/user-id/1431061<P>Hi All,</P><P>I am creating a service call from equipment card screen and I want to pass equipment card data to service call screen. It is similar to how pass the customer information from equipment card to service call automatically.</P><P>Please someone guide me how can I do it.</P><P>Regards,</P><P>Rakesh</P>2024-04-04T04:16:26.203000+02:00https://community.sap.com/t5/product-lifecycle-management-q-a/transition-from-sap-solution-manager-to-sap-cloud-alm-with-help-from-sap/qaq-p/13672091Transition from SAP Solution Manager to SAP Cloud ALM with help from SAP Enterprise Support2024-04-16T14:03:06.928000+02:00Adam_Fakihhttps://community.sap.com/t5/user/viewprofilepage/user-id/1440198<P><STRONG>SAP Solution Manager is in mainstream maintenance until the end of 2027</STRONG>. When it comes to application lifecycle management (ALM), SAP Cloud ALM is the go-to ALM platform for all SAP customers. We highly recommend to complete the move to SAP Cloud ALM before this date. </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image for Adam.png" style="width: 999px;"><img src="https://community.sap.com/t5/image/serverpage/image-id/97073iBE5BC45697CB6A3F/image-size/large?v=v2&px=999" role="button" title="image for Adam.png" alt="image for Adam.png" /></span></P><P>To help you with this transition, <STRONG>we have several E-Learnings available in the SAP Enterprise Support value map for Application Lifecycle Management and SAP Cloud ALM</STRONG>.</P><P>Value maps provide self-paced learnings, expert-led live sessions, collaborative forums, and access to SAP experts; all included as part of your SAP Cloud subscription.</P><H3 id="toc-hId-1121604600"><FONT color="#0000FF">Why Choose SAP Cloud ALM?</FONT></H3><P>This solution is a cloud-based tool for ALM, which is available as part of SAP support offerings, covering all stages of the application lifecycle, from discovery of cloud solution capabilities to implementation, operations, and continuous innovation as well as business value realization and enhancement. More specifically:</P><UL><LI>SAP Cloud ALM delivers ALM for the intelligent, sustainable enterprise, while offering foundational support for your landscape.</LI><LI>SAP Cloud ALM comes with lower cost of operation and maintenance, is easy to adopt and use, while providing innovative functionality for your business.</LI><LI>You can add SAP Focused Run to address advanced operations needs and to manage a significant on-premise footprint.</LI><LI>SAP Solution Manager is in mainstream maintenance until the end of 2027. Ideally you should complete the transition to SAP Cloud ALM before this date.</LI></UL><H3 id="toc-hId-925091095"><FONT color="#0000FF"><STRONG>Where to Access?</STRONG></FONT></H3><P>3 Easy Steps: </P><OL><LI><A href="https://esasupportportal.hana.ondemand.com/esa2" target="_blank" rel="nofollow noopener noreferrer">One-time sign-up</A> <STRONG>for SAP Learning Hub, edition for SAP Enterprise Support, is required </STRONG></LI><LI><A href="https://enrollment-ac82d52a4.dispatcher.hana.ondemand.com/index.html?itemID=LR_ValueMaps_EN" target="_blank" rel="nofollow noopener noreferrer">Access</A> value maps</LI><LI>Navigate to the SAP Enterprise Support value map for <STRONG>Application Lifecycle Management and SAP Cloud ALM</STRONG></LI></OL><P>Once in the value map, we welcome you to collaborate in our forums, ask questions or <STRONG>“Request a Call”</STRONG> to speak with one of our experts for further help. Value maps are easy to navigate but an on-boarding call allows us to tailor the conversation to suit your needs and highlight specific content for you. </P><P>Whether you're just starting out, discovering SAP Cloud ALM capabilities, in the midst of implementation, or navigating through an upgrade, our value map will steer you in the right direction.</P><P>Got a question about the value maps, or our content?<BR />Leverage the “ask questions” feature in the value map or contact us: <A href="http://mailto:sapesvaluemaps@sap.com/" target="_blank" rel="nofollow noopener noreferrer">sapesvaluemaps@sap.com</A></P>2024-04-16T14:03:06.928000+02:00https://community.sap.com/t5/technology-q-a/exploring-sap-support-portals-amp-processes/qaq-p/13676960Exploring SAP support portals & processes2024-04-20T15:04:38.421000+02:00karoldusterhttps://community.sap.com/t5/user/viewprofilepage/user-id/1442872<P>Hi everyone! This is Karoline, from SAP Customer Interaction Center Brazil. To those who are not familiar with the CIC, our team provides a central point of contact for non-technical queries such as existing support cases, <A href="https://me.sap.com/" target="_blank" rel="noopener noreferrer">SAP for Me</A> navigation, S-user ID and Universal ID.</P><P>I'm passionate about learning and sharing content, so I want to hear from the community what you find most relevant.</P><P>Is there any topics regarding SAP support portals and processes you would like to find out more about? Please share your questions and suggestions below so our team can work on it!</P>2024-04-20T15:04:38.421000+02:00https://community.sap.com/t5/questions-about-sap-websites/exploring-sap-support-portals-amp-processes/qaq-p/13676961Exploring SAP support portals & processes2024-04-20T15:07:50.411000+02:00karoldusterhttps://community.sap.com/t5/user/viewprofilepage/user-id/1442872<P>Hi everyone! This is Karoline, from SAP Customer Interaction Center Brazil. To those who are not familiar with the CIC, our team provides a central point of contact for non-technical queries such as existing support cases, <A href="https://me.sap.com/" target="_blank" rel="noopener noreferrer">SAP for Me</A> navigation, S-user ID and Universal ID.</P><P>I'm passionate about learning and sharing content, so I want to hear from the community what you find most relevant.</P><P>Is there any topics regarding SAP support portals and processes you would like to find out more about? Please share your questions and suggestions below so our team can work on it!</P>2024-04-20T15:07:50.411000+02:00https://community.sap.com/t5/questions-about-sap-websites/does-sap-service-amp-support-limit-quota-for-raise-service-request-or-cases/qaq-p/13696959Does SAP Service&Support limit quota for raise service request or cases or expert chat & charge fee2024-05-10T05:38:54.423000+02:00thuythaihttps://community.sap.com/t5/user/viewprofilepage/user-id/830747<P>i see information in this question:<A href="https://community.sap.com/t5/enterprise-resource-planning-q-a/does-sap-charge-for-incidents/qaq-p/12151650" target="_blank">https://community.sap.com/t5/enterprise-resource-planning-q-a/does-sap-charge-for-incidents/qaq-p/12151650</A></P><P>but my organization said it will depend on the contact which why we have S-User to use, and if we raise too much cases to Service&Report, they will be charge fee back to the organization in end of each year ?</P>2024-05-10T05:38:54.423000+02:00