{
  "name": "chief-customer-officer-advisor",
  "description": "Chief Customer Officer advisory for startups: retention decomposition analyzer (honest GRR vs NRR + 7-category churn taxonomy), customer segmentation designer (4-tier framework + ICP fit scoring + kill list), CS coverage calculator (pooled vs named CSM models + ratio math + 12-month hiring plan). 4 in-depth references: retention decomposition, customer segmentation strategy, CS coverage model, CS team org evolution (CSM vs Support vs AM vs IM vs CS Ops). Stdlib-only. Standalone-installable; also bundled in c-level-skills. Strategic only - does not duplicate business-growth tactical CS skills.",
  "version": "2.9.0",
  "author": {
    "name": "Alireza Rezvani",
    "url": "https://alirezarezvani.com"
  },
  "homepage": "https://github.com/alirezarezvani/claude-skills/tree/main/c-level-advisor/chief-customer-officer-advisor",
  "repository": "https://github.com/alirezarezvani/claude-skills",
  "license": "MIT",
  "skills": [
    "./skills"
  ]
}