{- ============================== 
   Copyright (c) 2026 SysFEAT - Systemic Framework for Enterprise Architecture & Transformation
   This work is released under the MIT License.
   framework.sysfeat.com

Product & Customer Experience: 
Product & Customer Experience domain describes the overall impression Customers have of the company based on their interactions across multiple Touch Points (CX: customer experience) as well as the perception Customers have of the enterprises Product based on their engagement with the Products (PX: product experience).

Documentation : https://framework.sysfeat.com/pages/d17029ff5be84c49.htm

External references:
  HBR - Understanding Customer Experience: https://hbr.org/2007/02/understanding-customer-experience
  Wikipedia - Customer Experience: https://en.wikipedia.org/wiki/Customer_experience
  CX University - Inside Out vs. Outside In Thinking: https://cxuniversity.com/inside-out-vs-outside-in-thinking/
  OpenGroup - OAA - Customer Experience: https://pubs.opengroup.org/architecture/o-aa-standard/definitions.html#_customer_experience
  Strategyzer - Value Proposition Canvas (YouTube): https://www.youtube.com/watch?v=ReM1uqmVfP0&ab_channel=Strategyzer
  UCF Glossary - Business Model: https://compliancedictionary.com/term/6683
  Interaction-design.org - User Experience and Customer Experience: https://www.interaction-design.org/literature/article/user-experience-and-customer-experience-what-s-the-difference?utm_source=newsletter&utm_medium=email&utm_campaign=Non-Member+Automated+Chain&utm_content=What+s+the+difference+between+CX+and+UX+
  Semantic Studios - User Experience Design: https://semanticstudios.com/user_experience_design
  OpenGroup - OAA - Product Architecture: https://pubs.opengroup.org/architecture/o-aa-standard/product-architecture.html
  OpenGroup - OAA - Experience Design: https://pubs.opengroup.org/architecture/o-aa-standard/experience-design.html
  OpenGroup - OAA - Journey Mapping: https://pubs.opengroup.org/architecture/o-aa-standard/journey-mapping.html
 - ============================== -}

{-# OPTIONS --cubical --guardedness #-}
module SysFEAT.EA.sysfeat-domain-d17029ff5be84c49 where -- ========== Product & Customer Experience

open import SysFEAT.EA.sysfeat-domain-e2ef086d62147802 public -- SOF - Resource System Operating Pattern (R-SOF)
open import SysFEAT.EA.sysfeat-domain-19dc1a30555649d9 public -- Conceptual Operating Model
open import SysFEAT.SOF.sysfeat-domain-02af0a4b5a182417 public -- System Operating Framework - SOF
open import SysFEAT.EA.sysfeat-domain-d670b6155ffe8bb1 public -- SOF - Business Resource Operating Pattern (B-SOF)
open import SysFEAT.EA.sysfeat-domain-a951ee816194126b public -- Facility Asset Architecture
open import SysFEAT.EA.sysfeat-domain-76147feb6182230a public -- Enterprise Architecting & Management
open import SysFEAT.SOF.sysfeat-domain-dc0bed9d5ae95bc0 public -- Teams Pattern
open import SysFEAT.SOF.sysfeat-domain-c30bd1505a5d97f9 public -- Architecture Assets

open import SysFEAT.EA.d1701e155be84834 public -- Benefit (Type)
open import SysFEAT.EA.d170d9925be73b35 public -- Pain Point (Type)
open import SysFEAT.EA.d170d3075be72e6b public -- Customer Need
open import SysFEAT.EA.215ccfab606c3a18 public -- Product Portfolio
open import SysFEAT.EA.236c33fb60070962 public -- Benefit
open import SysFEAT.EA.236c347260070a8c public -- Pain point
open import SysFEAT.EA.d170d6a25be734ed public -- Customer Journey
open import SysFEAT.EA.1a5fcc995fd7834d public -- Customer Journey Phase
open import SysFEAT.EA.21ed240a689c08df public -- Value Proposition
open import SysFEAT.EA.31257f5261dcdfca public -- Product Portfolio Stage
open import SysFEAT.EA.08d181af678a2d51 public -- Customer
open import SysFEAT.EA.08d180d4678a2c8f public -- Supplier
open import SysFEAT.EA.08d17cde678a2b47 public -- Business Partner
open import SysFEAT.EA.56ea5ff966047632 public -- Product
open import SysFEAT.EA.ae7c99be60234bcf public -- Business Line
open import SysFEAT.EA.952e9d71672849ba public -- Customer Journey Category
open import SysFEAT.EA.d170d24a5be72d09 public -- Customer Task
open import SysFEAT.EA.d17034875be85304 public -- Job-to-be-done
open import SysFEAT.EA.be05fbe76707117f public -- Customer Segment
open import SysFEAT.EA.8a5c926e5c0d632c public -- Customer Activity