specification: FinOps Framework 1.0
provider: 15Five
created: '2026-06-12'
modified: '2026-06-12'
billingModel: subscription
description: >
  15Five uses a per-user per-month subscription billing model billed annually.
  Costs scale linearly with headcount across three core tiers (Engage, Perform,
  Total Platform) plus optional add-on products for specialized capabilities.
focusColumns:
  BilledCost: true
  ListUnitPrice: true
  UsageQuantity: true
  UsageUnit: user/month
  BillingCurrency: USD
  BillingPeriod: annual
  ChargeCategory: Usage
  ServiceCategory: HR Software / Performance Management
  ServiceName: 15Five Platform
meters:
  - name: Engage Users
    unit: user/month
    listPrice: 4.00
    currency: USD
    billingCycle: annual
    description: Per-user charge for the Engage plan (billed annually)

  - name: Perform Users
    unit: user/month
    listPrice: 11.00
    currency: USD
    billingCycle: annual
    description: Per-user charge for the Perform plan (billed annually)

  - name: Total Platform Users
    unit: user/month
    listPrice: 16.00
    currency: USD
    billingCycle: annual
    description: Per-user charge for the Total Platform plan (billed annually)

  - name: Kona Meeting Assistant Users
    unit: employee/month
    listPrice: 2.00
    currency: USD
    billingCycle: annual
    description: Per-employee add-on charge for the Kona Meeting Assistant

  - name: Kona Coach Managers
    unit: manager/month
    listPrice: 19.00
    currency: USD
    billingCycle: annual
    description: Per-manager add-on charge for Kona AI coaching

  - name: Manager Content
    unit: manager/month
    listPrice: 49.00
    currency: USD
    billingCycle: annual
    description: Per-manager add-on charge for manager training content tracks

  - name: Coaching Credits
    unit: credit
    listPrice: 399.00
    currency: USD
    description: >
      Per-credit charge for live manager coaching sessions.
      One credit equals one 1:1 session; five credits equal one group session.

  - name: Compensation Base
    unit: user/month
    listPrice: 9.00
    currency: USD
    billingCycle: annual
    description: Per-user charge for the Compensation Base Package add-on

  - name: Compensation + Benchmarking
    unit: user/month
    listPrice: 11.00
    currency: USD
    billingCycle: annual
    description: Per-user charge for Compensation with Salary Benchmarking add-on

principles:
  Visibility:
    description: >
      Costs are directly tied to active user count per plan tier. Finance and
      HR ops teams can forecast spend by multiplying headcount by the applicable
      per-user rate. Add-on products layer additional costs on top of the base plan.
    recommendations:
      - Tag users by department to allocate costs across business units
      - Track manager-to-employee ratios to right-size manager add-on spend
      - Review coaching credit consumption monthly to avoid unused credit waste

  Optimization:
    description: >
      Organizations can reduce costs by aligning plan tier selection to actual
      feature utilization. Teams that need only engagement surveys can stay on
      the lower-cost Engage tier rather than paying for Perform or Total Platform.
    recommendations:
      - Audit active users regularly and remove inactive accounts to reduce per-seat cost
      - Evaluate whether Kona add-ons deliver ROI relative to base plan coaching tools
      - Negotiate annual commitments at contract renewal to lock in current per-user rates
      - Consolidate coaching credits into group sessions (5 credits) vs. 1:1 sessions where possible