generated: '2026-09-05'
method: searched
source: https://1up.ai/pricing
currency: USD
billing_periods: [monthly, annual]
annual_discount: 15%
plan_count: 6
note: >-
  1up sells its MCP server as its own priced tier — a $50/month plan whose entire value
  proposition is machine access, billed per answered question. That is rare enough to be
  worth stating plainly: for most providers in this catalog an MCP server is a free
  discovery surface bolted onto a seat-priced product; here it is the product line. The
  pricing page splits into two product tracks, "Employee Answers" (Free / MCP / Starter /
  Plus / Enterprise) and "Customer Answers" (Answer Hub).
plans:
- name: Free
  track: Employee Answers
  price: 0
  currency: USD
  period: month
  quota:
    admins: 1
    users: 0
    knowledge_uploads: 50
    answers_per_month: 50
  includes: []
  excludes: [MCP Server, Answer Hub, Knowledge Connectors, chat plugins, browser extension, SSO]
- name: MCP
  track: Employee Answers
  price: 50
  currency: USD
  period: month
  pricing_model: base + usage
  overage:
    unit: question answered
    price: 0.05
    currency: USD
    stated_as: '$5 / 100 answers'
    note: >-
      "Questionnaire automation through the 1up MCP server is billed monthly at $0.05 per
      question answered." Pay as you go.
  includes:
  - MCP Server
  - Pay-as-you-go questionnaire automations
  - Works with your company's AI platform
  quota:
    admins: 3
  note: >-
    The cheapest tier that includes the MCP server. Explicitly positioned as "Connect with
    your preferred AI".
- name: Starter
  track: Employee Answers
  price: 300
  currency: USD
  period: month
  includes:
  - Everything in Free
  - MCP Server
  - Unlimited Users
  - Unlimited Answers
  - Slack, Teams, Google Chat and Browser Plugins
  - Knowledge Connectors
  - Custom Answer Hub
  - Single Sign-On
  quota:
    admins: 10
    knowledge_uploads: 50
    questionnaires: 1
  note: '1 Questionnaire — $300/month'
- name: Plus
  track: Employee Answers
  price: 900
  currency: USD
  period: month
  includes:
  - Everything in Starter
  - KB Plushie
  - Team Training
  quota:
    admins: unlimited
    knowledge_uploads: 200
    questionnaires: 6
  note: '6 Questionnaires — $900/month'
- name: Enterprise
  track: Employee Answers
  price: null
  price_model: contact sales
  includes:
  - Everything in Plus
  - Dedicated Success Manager
  quota:
    admins: unlimited
    users: unlimited
    knowledge_uploads: unlimited
    questionnaires: custom
- name: Answer Hub
  track: Customer Answers
  price: 1000
  currency: USD
  period: month
  description: >-
    Customer-facing answer surface — answers sales and product questions from approved
    sources, loops in a human at strategic moments, tracks what buyers ask verbatim, and
    shares public and private docs.
trial:
  length_days: 14
  self_service: true
  url: https://app.1up.ai/signup
  note: >-
    Free plan and 14-day trial are both self-service; the security page states "1up plans
    start as low as $250 per month" for questionnaire automation, which does not match the
    $300 Starter tier on the pricing page — a stale figure on the /security page.
procurement:
  url: https://help.1up.ai/en/articles/12995986-pricing-and-procurement
  custom_payment_terms: on request
  msa_review: on request
  security_review: on request (SOC 2 report request-only)