aid: 247-ai
name: '[24]7.ai'
description: '[24]7.ai is a customer-experience (CX) software and services company headquartered
  in Campbell, California, operating the [24]7 Engagement Cloud — an AI-powered omnichannel
  platform spanning campaign management and intent-based targeting ([24]7 Target), conversation
  automation (Answers, Conversations, Voices natural-language IVR, async messaging), agent
  experience (Assist / Copilot console, case management, traffic management) and conversational
  intelligence (100% interaction analytics). Alongside the platform it runs managed CX and
  customer-care outsourcing operations from the US, India, the Philippines, Colombia and
  Guatemala. Platform capabilities are marketed as integrating with CRMs and back-office systems
  through "API hooks", but no public developer portal, API reference or machine-readable contract
  is published: product documentation and API access sit behind the Okta-backed customer login at
  login.247.ai, and the production API host api.247-inc.net is tenant-routed.'
url: https://raw.githubusercontent.com/api-evangelist/247-ai/refs/heads/main/apis.yml
image: https://www.247.ai/wp-content/uploads/2023/12/247ai-logo.svg
x-type: company
x-source: harvest:secondary-market
specificationVersion: '0.20'
created: '2026-09-05'
modified: '2026-09-05'
position: Producing
tags:
- Company
- Customer Experience
- Conversational AI
- Contact Center
- Customer Service
- Chatbots
- CCaaS
- Artificial Intelligence
- Interaction Analytics
- Business Process Outsourcing
apis: []
maintainers:
- FN: Kin Lane
  name: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  name: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://www.247.ai/
- type: Portal
  name: '[24]7 Engagement Cloud'
  url: https://www.247.ai/247-engagement-cloud/
- type: Login
  name: '[24]7 Engagement Cloud product login (Okta SSO)'
  url: https://login.247.ai/
- type: Support
  url: https://www.247.ai/support/
- type: ContactUs
  url: https://www.247.ai/contact-us/
- type: Training
  name: Learning Center
  url: https://www.247.ai/learning-center/
- type: Blog
  url: https://www.247.ai/insights/blogs/
- type: BlogRSS
  url: https://www.247.ai/feed/
- type: ChangeLog
  name: Quarterly product release highlights
  url: https://www.247.ai/insights/product-blogs/
- type: ChangeLog
  name: Captured changelog artifact
  url: changelog/247-ai-changelog.yml
- type: GitHubOrganization
  url: https://github.com/247-ai
- type: LinkedIn
  url: https://www.linkedin.com/company/24-7-ai
- type: Partners
  url: https://www.247.ai/partner/
- type: CaseStudies
  url: https://www.247.ai/insights/case-studies/
- type: TermsOfService
  name: Platform Service Terms
  url: https://www.247.ai/legal/platform-service-terms/
- type: PrivacyPolicy
  url: https://www.247.ai/privacy-policy/
- type: ServiceLevelAgreement
  name: Platform Support Services (99.9% uptime, severity response times)
  url: https://www.247.ai/legal/platform-support-services/
- type: Compliance
  name: Security & compliance certifications
  url: https://www.247.ai/security/
- type: TrustCenter
  url: https://www.247.ai/security/
- type: OpenIDConnect
  name: OIDC discovery (login.247.ai)
  url: https://login.247.ai/.well-known/openid-configuration
- type: LLMsTxt
  url: llms/247-ai-llms.txt
- type: WellKnown
  url: well-known/247-ai-well-known.yml
- type: Authentication
  url: authentication/247-ai-authentication.yml
- type: OAuthScopes
  url: scopes/247-ai-scopes.yml
- type: Conformance
  url: conformance/247-ai-conformance.yml
- type: Lifecycle
  url: lifecycle/247-ai-lifecycle.yml
- type: Packages
  url: packages/247-ai-packages.yml
- type: Plans
  url: plans/247-ai-plans-pricing.yml
- type: RateLimits
  url: rate-limits/247-ai-rate-limits.yml
- type: DomainSecurity
  url: security/247-ai-domain-security.yml
- type: TrustCenter
  name: Captured trust-center artifact
  url: security/247-ai-trust-center.yml
x-enrichment:
  date: '2026-09-05'
  status: enriched
  artifacts_added: 14
  pass: local-v3