generated: '2026-09-05'
method: searched
source: https://www.4gclinical.com/ (site-wide search 2026-09-05)
versioning:
  scheme: null
  current: null
  docs: null
  note: >-
    No public API versioning policy. 4G Clinical names generations of the product (Prancer
    RTSM is described as its "4th generation" RTSM system) but publishes no API version
    scheme, no dated releases and no version header contract.
deprecation:
  policy_url: null
  sunset_header: unknown
  note: No public deprecation or Sunset/Deprecation (RFC 8594) policy was found.
sla:
  url: null
  uptime_target: null
  note: >-
    Availability is asserted through the SOC 2 Type 2 report (Availability trust services
    criterion) rather than a published uptime SLA. Quarterly governance meetings with clients
    review delivery timelines, UAT defect counts and support resolution times — a contractual
    review cadence, not a public SLA.
status_page: null
status_page_probe:
  candidates:
  - url: https://status.4gclinical.com
    result: NXDOMAIN
  - url: https://www.4gclinical.com/status
    status: 404
  - url: https://4gclinical.statuspage.io
    status: 200
    verdict: false positive — redirects to https://www.atlassian.com/software/statuspage
    negative_control:
      url: https://4gclinical-nope-7f3ab91c.statuspage.io
      status: 200
      result: same Atlassian marketing redirect, so the 200 proves nothing
  conclusion: No status page. No StatusPage pointer emitted.
changelog: null
changelog_note: >-
  No dated changelog or release-notes page exists on 4gclinical.com. Product news is published
  as marketing posts under /news and /blog, undated as a release record.
support:
  help_center: https://support.4gclinical.com/hc/en-us
  platform: Zendesk
  note: End-user help center for RTSM study users (account activation, sign-in, site tasks).
    It documents the application, not an API.
deprecated_operations: []