specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: 7shifts
providerId: 7shifts
created: '2026-06-02'
modified: '2026-06-02'
reconciled: false
tags:
  - FinOps
  - FOCUS
  - Restaurant
  - Scheduling
  - Workforce Management
description: >-
  FOCUS-aligned FinOps for 7shifts: per-location monthly subscription tiers with
  headcount-driven plan selection; the REST API is included with paid plans
  rather than separately metered.
sources:
  - https://www.7shifts.com/pricing
  - https://developers.7shifts.com/reference/introduction
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: 7shifts Inc.
serviceCategory: Workforce Management
billingModel:
  pricingCategory: Tiered Subscription
  billingFrequency: Monthly
  billingCurrency: USD
  chargeCategories:
    - Usage
    - Purchase
    - Tax
    - Credit
focusColumns:
  ServiceName: 7shifts
  ServiceCategory: Workforce Management
  ServiceSubcategory: Restaurant Scheduling
  ProviderName: 7shifts
  PublisherName: 7shifts Inc.
  InvoiceIssuerName: 7shifts Inc.
  BillingCurrency: USD
  ChargeCategory: Purchase
meters:
  - name: location_subscription
    unit: month
    aggregation: sum
    dimensions:
      - plan_tier
      - location_id
      - billing_cycle
  - name: active_locations
    unit: instance-hour
    aggregation: max
    dimensions:
      - plan_tier
  - name: employee_seats
    unit: seat
    aggregation: max
    dimensions:
      - location_id
      - plan_tier
  - name: add_on_modules
    unit: month
    aggregation: sum
    dimensions:
      - module
      - location_id
principles:
  - name: Visibility
    description: >-
      Track per-location subscription charges and seat counts via the 7shifts
      billing area; use the Companies and Locations API and reporting endpoints
      (daily sales and labor, worked hours and wages) to attribute labor cost
      against scheduled hours.
  - name: Allocation
    description: >-
      Attribute subscription spend by location_id and plan tier; multi-location
      operators can roll up cost per concept or franchise group using the
      location and department hierarchy exposed by the API.
  - name: Optimization
    description: >-
      Choose the lowest plan tier that meets headcount and feature needs per
      location, prefer annual billing for its discount, and deactivate unused
      locations. Use labor forecasting and the reporting endpoints to keep labor
      cost aligned to projected sales.
  - name: Accountability
    description: >-
      Assign plan-tier and location budget ownership to regional or operations
      managers; review per-location subscription and labor cost against the
      daily sales and labor report on a recurring cadence.