generated: '2026-07-25' method: derived status: candidate source: openapi/ (34 documents, 312 operations) note: 8x8 publishes NO first-party MCP server. A search of the 8x8 developer portal, the 8x8Cloud GitHub organization, npm and the MCP registries found nothing official; the only '8x8 MCP server' on offer is Zapier's third-party MCP proxy (zapier.com/mcp/8x8), which is not an 8x8 artifact. The tool list below is DERIVED by API Evangelist from 8x8's own OpenAPI operations as a candidate surface — one tool per operation, each carrying the operation that would supply its real inputSchema. It is a proposal, not an 8x8 product. server: name: 8x8 transport: http url: null status: not published by 8x8 third_party: - name: Zapier MCP for 8x8 url: https://zapier.com/mcp/8x8 official: false note: Zapier-operated proxy over its 8x8 integration; not an 8x8-published MCP server. authentication: note: 'Any MCP server over these APIs must carry per-suite credentials: x-api-key (Administration, campaigns, chat gateway, audit, customer-360), 8x8-apikey (work analytics), Bearer token (Connect/CPaaS, storage, quality management, chat), HTTP Basic (contact-center call/agent-status) or an OAuth2 client-credentials token from https://api.8x8.com/oauth/v2/token (analytics metrics).' artifact: authentication/8x8-authentication.yml coverage: operations: 312 specs: 34 tools: 312 tools: - name: createaccesstoken description: Creates a new access token that can be used for API access. source_operation: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json#createaccesstoken method: POST path: /oauth/v2/token api: 8x8 Contact Center Chat API V2 - name: getwebhooks description: Retrieves all customer webhooks based on the associated token information. source_operation: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json#getwebhooks method: GET path: /vcc/{region}/chat/v2/tenant/{tenant-id}/web-hooks api: 8x8 Contact Center Chat API V2 - name: createwebhook description: Creates a new customer webhook. source_operation: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json#createwebhook method: POST path: /vcc/{region}/chat/v2/tenant/{tenant-id}/web-hooks api: 8x8 Contact Center Chat API V2 - name: getwebhookbyid description: Get webhook by Id. source_operation: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json#getwebhookbyid method: GET path: /vcc/{region}/chat/v2/tenant/{tenant-id}/web-hooks/{web-hook-id} api: 8x8 Contact Center Chat API V2 - name: updatewebhook description: Updates the full webhook resource by Id. source_operation: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json#updatewebhook method: PUT path: /vcc/{region}/chat/v2/tenant/{tenant-id}/web-hooks/{web-hook-id} api: 8x8 Contact Center Chat API V2 - name: deletewebhookbyid description: Deletes the webhook by Id. source_operation: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json#deletewebhookbyid method: DELETE path: /vcc/{region}/chat/v2/tenant/{tenant-id}/web-hooks/{web-hook-id} api: 8x8 Contact Center Chat API V2 - name: verifywebhook description: The endpoint used to validate that the webhook is working and reachable. source_operation: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json#verifywebhook method: POST path: /vcc/{region}/chat/v2/tenant/{tenant-id}/web-hooks/verify api: 8x8 Contact Center Chat API V2 - name: getjwkpublickey description: Returns the public JWK. source_operation: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json#getjwkpublickey method: GET path: /vcc/{region}/chat/v2/jwk/{jwk-id}/public api: 8x8 Contact Center Chat API V2 - name: getchatapichannels description: Retrieves all customer Chat API channels. source_operation: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json#getchatapichannels method: GET path: /vcc/{region}/chat/v2/tenant/{tenant-id}/channels api: 8x8 Contact Center Chat API V2 - name: createchatapichannel description: Creates a channel. source_operation: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json#createchatapichannel method: POST path: /vcc/{region}/chat/v2/tenant/{tenant-id}/channels api: 8x8 Contact Center Chat API V2 - name: getchatapichannel description: Get ChatAPI channel by Id. source_operation: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json#getchatapichannel method: GET path: /vcc/{region}/chat/v2/tenant/{tenant-id}/channels/{channel-id} api: 8x8 Contact Center Chat API V2 - name: updatechatapichannel description: Update ChatAPI channel by Id. source_operation: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json#updatechatapichannel method: PUT path: /vcc/{region}/chat/v2/tenant/{tenant-id}/channels/{channel-id} api: 8x8 Contact Center Chat API V2 - name: deletechatapichannelbyid description: Delete ChatAPI channel by Id. source_operation: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json#deletechatapichannelbyid method: DELETE path: /vcc/{region}/chat/v2/tenant/{tenant-id}/channels/{channel-id} api: 8x8 Contact Center Chat API V2 - name: getcctransactions description: Returns all conversations belonging to the customer. source_operation: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json#getcctransactions method: GET path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations api: 8x8 Contact Center Chat API V2 - name: createcctransaction description: Creates a new conversation. source_operation: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json#createcctransaction method: POST path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations api: 8x8 Contact Center Chat API V2 - name: getcctransaction description: Retrieves conversation details. source_operation: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json#getcctransaction method: GET path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations/{conversation-id} api: 8x8 Contact Center Chat API V2 - name: getparticipantsforcctransaction description: Retrieve the conversation participants. source_operation: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json#getparticipantsforcctransaction method: GET path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations/{conversation-id}/participants api: 8x8 Contact Center Chat API V2 - name: customerparticipantleavecctransaction description: Customers leaves conversation. source_operation: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json#customerparticipantleavecctransaction method: DELETE path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations/{conversation-id}/participants/customer api: 8x8 Contact Center Chat API V2 - name: getmessagesforcctransaction description: Retrieves the conversation messages. source_operation: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json#getmessagesforcctransaction method: GET path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations/{conversation-id}/messages api: 8x8 Contact Center Chat API V2 - name: sendmessagetocctransaction description: Send a message. source_operation: openapi/8x8-actions-events-8x8-contact-center-chat-api-v2.json#sendmessagetocctransaction method: POST path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations/{conversation-id}/messages api: 8x8 Contact Center Chat API V2 - name: changecampaignstatus description: The change status for an existing campaign. source_operation: openapi/8x8-actions-events-8x8-contact-center-dynamic-campaigns.json#changecampaignstatus method: PATCH path: /{campaign-id} api: 8x8 Contact Center Dynamic Campaigns - name: addcustomer description: Add a new customer to an existing campaign source_operation: openapi/8x8-actions-events-8x8-contact-center-dynamic-campaigns.json#addcustomer method: POST path: /{campaign-id}/customers api: 8x8 Contact Center Dynamic Campaigns - name: deletecustomer description: This method deletes customers from an existing campaign. source_operation: openapi/8x8-actions-events-8x8-contact-center-dynamic-campaigns.json#deletecustomer method: DELETE path: /{campaign-id}/customers/{customer-id} api: 8x8 Contact Center Dynamic Campaigns - name: add_records description: Add records to campaign source_operation: openapi/8x8-actions-events-8x8-contact-center-new-campaigns.json#addRecords method: POST path: /{campaignId}/records api: Contact Center Campaigns API - name: modify_campaign description: Modify campaign state source_operation: openapi/8x8-actions-events-8x8-contact-center-new-campaigns.json#modifyCampaign method: PATCH path: /{campaignId} api: Contact Center Campaigns API - name: sendmessageusingpost description: Send a message to a public chat room. source_operation: openapi/8x8-actions-events-chapi---chat-api.json#sendmessageusingpost method: POST path: /api/chat/v1/messages/ api: Chapi - Chat API - name: getmessagesusingget_1 description: Fetches messages for a room. Defaults to `CHAPI sandbox` room. source_operation: openapi/8x8-actions-events-chapi---chat-api.json#getmessagesusingget_1 method: GET path: /api/chat/v1/messages api: Chapi - Chat API - name: getagentsstatus description: Obtain the status for tenant agents. Agents can be filtered by group. Pagination is currently not available. source_operation: openapi/8x8-actions-events-contact-center-agent-status-api.json#getagentsstatus method: GET path: /tenants/{tenantId}/agentstatus/agents api: Contact Center Agent Status API - name: setagentsstatuses description: The bulk operation for setting the status for multiple agents. source_operation: openapi/8x8-actions-events-contact-center-agent-status-api.json#setagentsstatuses method: POST path: /tenants/{tenantId}/agentstatus/agents/bulk api: Contact Center Agent Status API - name: getagentstatus description: Obtains the status for a specific agent. source_operation: openapi/8x8-actions-events-contact-center-agent-status-api.json#getagentstatus method: GET path: /tenants/{tenantId}/agentstatus/agents/{agentId} api: Contact Center Agent Status API - name: setagentstatus description: Sets the agent status for a specific agent. source_operation: openapi/8x8-actions-events-contact-center-agent-status-api.json#setagentstatus method: PUT path: /tenants/{tenantId}/agentstatus/agents/{agentId} api: Contact Center Agent Status API - name: place_phone_call description: Creates an agent assigned outbound phone interaction for calling the desired number. source_operation: openapi/8x8-actions-events-contact-center-call-api.json#placePhoneCall method: POST path: /tenants/{tenantId}/calls api: 8x8 Contact Center Call API Reference - name: add_transaction_codes description: Ammends the transaction codes for both an interaction and the associated agent. source_operation: openapi/8x8-actions-events-contact-center-call-api.json#addTransactionCodes method: PUT path: /tenants/{tenantId}/calls/{interactionId}/agent/{agentId}/transaction-codes api: 8x8 Contact Center Call API Reference - name: delete_phone_interaction description: Ends a phone call based on the interactionId. source_operation: openapi/8x8-actions-events-contact-center-call-api.json#deletePhoneInteraction method: DELETE path: /tenants/{tenantId}/calls/{interactionId} api: 8x8 Contact Center Call API Reference - name: hangup_agent_handling_interaction description: Hangs up the call for an agent. If the call is a conference or call was transferred it will not hang up for the other participants. source_operation: openapi/8x8-actions-events-contact-center-call-api.json#hangupAgentHandlingInteraction method: DELETE path: /tenants/{tenantId}/calls/{interactionId}/agent/{agentId} api: 8x8 Contact Center Call API Reference - name: hangup_agent_lines description: Frees up the agent lines in preparation to take the next call. source_operation: openapi/8x8-actions-events-contact-center-call-api.json#hangupAgentLines method: DELETE path: /tenants/{tenantId}/agents/{agentId}/calls api: 8x8 Contact Center Call API Reference - name: hangup_agent_line description: Frees up a telephone line for the specified agent in preparation for the next call. source_operation: openapi/8x8-actions-events-contact-center-call-api.json#hangupAgentLine method: DELETE path: /tenants/{tenantId}/agents/{agentId}/calls/line/{lineNo} api: 8x8 Contact Center Call API Reference - name: getwebhooks_1 description: Retrieves all customer webhooks based on the associated token information. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#getwebhooks-1 method: GET path: /chat-gateway/v1/webhooks api: Contact Center Chat Gateway - name: createwebhook_1 description: Creates a new customer webhook. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#createwebhook-1 method: POST path: /chat-gateway/v1/webhooks api: Contact Center Chat Gateway - name: getwebhookbyid_1 description: Get webhook by Id. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#getwebhookbyid-1 method: GET path: /chat-gateway/v1/webhooks/{webhookId} api: Contact Center Chat Gateway - name: updatewebhook_1 description: Updates the full webhook resource by Id. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#updatewebhook-1 method: PUT path: /chat-gateway/v1/webhooks/{webhookId} api: Contact Center Chat Gateway - name: deletewebhookbyid_1 description: Deletes the webhook by Id. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#deletewebhookbyid-1 method: DELETE path: /chat-gateway/v1/webhooks/{webhookId} api: Contact Center Chat Gateway - name: verifywebhook_1 description: The endpoint used to validate that the webhook is working and reachable. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#verifywebhook-1 method: POST path: /chat-gateway/v1/webhooks/verify api: Contact Center Chat Gateway - name: getjwkpublickey_1 description: Returns the public JWK. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#getjwkpublickey-1 method: GET path: /chat-gateway/v1/jwk/{jwkId}/public api: Contact Center Chat Gateway - name: getchatapichannels_1 description: Retrieves all customer Chat API channels. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#getchatapichannels-1 method: GET path: /chat-gateway/v1/channels api: Contact Center Chat Gateway - name: createchatapichannel_1 description: Creates a channel. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#createchatapichannel-1 method: POST path: /chat-gateway/v1/channels api: Contact Center Chat Gateway - name: getchatapichannel_1 description: Get ChatAPI channel by Id. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#getchatapichannel-1 method: GET path: /chat-gateway/v1/channels/{channelId} api: Contact Center Chat Gateway - name: updatechatapichannel_1 description: Update ChatAPI channel by Id. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#updatechatapichannel-1 method: PUT path: /chat-gateway/v1/channels/{channelId} api: Contact Center Chat Gateway - name: deletechatapichannelbyid_1 description: Delete ChatAPI channel by Id. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#deletechatapichannelbyid-1 method: DELETE path: /chat-gateway/v1/channels/{channelId} api: Contact Center Chat Gateway - name: getcctransactions_1 description: Returns all conversations belonging to the customer. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#getcctransactions-1 method: GET path: /chat-gateway/v1/conversations api: Contact Center Chat Gateway - name: createcctransaction_1 description: Creates a new conversation. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#createcctransaction-1 method: POST path: /chat-gateway/v1/conversations api: Contact Center Chat Gateway - name: putcctransaction description: Update a conversation details. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#putcctransaction method: PUT path: /chat-gateway/v1/conversations/{conversationId} api: Contact Center Chat Gateway - name: patchcctransaction description: Patch a conversation details. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#patchcctransaction method: PATCH path: /chat-gateway/v1/conversations/{conversationId} api: Contact Center Chat Gateway - name: getcctransaction_1 description: Retrieves conversation details. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#getcctransaction-1 method: GET path: /chat-gateway/v1/conversations/{conversationId} api: Contact Center Chat Gateway - name: getccinteractions description: Returns all conversations belonging to the customer. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#getccinteractions method: GET path: /chat-gateway/v1/conversations/{conversationId}/interactions api: Contact Center Chat Gateway - name: createpostagentassignment description: Creates a post agent assignment for a conversation. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#createpostagentassignment method: POST path: /chat-gateway/v1/conversations/{conversationId}/post-agent-assignment api: Contact Center Chat Gateway - name: sendtypingindicator description: Creates a typing indicator for a conversation. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#sendtypingindicator method: POST path: /chat-gateway/v1/conversations/{conversationId}/typing api: Contact Center Chat Gateway - name: sendthinkingindicator description: Sends a thinking indicator for a conversation. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#sendthinkingindicator method: POST path: /chat-gateway/v1/conversations/{conversationId}/thinking api: Contact Center Chat Gateway - name: sendreadreceipt description: Sends a read receipt for a conversation. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#sendreadreceipt method: POST path: /chat-gateway/v1/conversations/{conversationId}/read-receipt api: Contact Center Chat Gateway - name: getparticipantsforcctransaction_1 description: Retrieve the conversation participants. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#getparticipantsforcctransaction-1 method: GET path: /chat-gateway/v1/conversations/{conversationId}/participants api: Contact Center Chat Gateway - name: userparticipantleavecctransaction description: User leaves conversation. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#userparticipantleavecctransaction method: PATCH path: /chat-gateway/v1/conversations/{conversationId}/participants/user api: Contact Center Chat Gateway - name: getmessagesforcctransaction_1 description: Retrieves the conversation messages. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#getmessagesforcctransaction-1 method: GET path: /chat-gateway/v1/conversations/{conversationId}/messages api: Contact Center Chat Gateway - name: sendmessagetocctransaction_1 description: Send a message. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#sendmessagetocctransaction-1 method: POST path: /chat-gateway/v1/conversations/{conversationId}/messages api: Contact Center Chat Gateway - name: getmessagebyidforcctransaction description: Retrieves the conversation messages. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#getmessagebyidforcctransaction method: GET path: /chat-gateway/v1/conversations/{conversationId}/messages/{messageId} api: Contact Center Chat Gateway - name: getconversationattachments description: Get attachments in Conversation. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#getconversationattachments method: GET path: /chat-gateway/v1/conversations/{conversationId}/attachments api: Contact Center Chat Gateway - name: addconversationattachments description: Add an attachment. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#addconversationattachments method: POST path: /chat-gateway/v1/conversations/{conversationId}/attachments api: Contact Center Chat Gateway - name: getconversationattachment description: Get an attachment from Conversation. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#getconversationattachment method: GET path: /chat-gateway/v1/conversations/{conversationId}/attachments/{attachmentId} api: Contact Center Chat Gateway - name: downloadattachmentforchatapiconversation description: Download attachment. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#downloadattachmentforchatapiconversation method: GET path: /chat-gateway/v1/conversations/{conversationId}/attachments/{attachmentId}/content api: Contact Center Chat Gateway - name: getcardsforcctransaction description: Retrieves the list of conversation message cards. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#getcardsforcctransaction method: GET path: /chat-gateway/v1/conversations/{conversationId}/messages/{messageId}/cards api: Contact Center Chat Gateway - name: updatecardactionsubmit description: Sends the adaptive card action submit. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#updatecardactionsubmit method: PUT path: /api/v1/tenant/{tenantId}/conversations/{conversationId}/cards/{cardId}/action-submit api: Contact Center Chat Gateway - name: updatecardactionexecute description: Sends the adaptive card action execute. source_operation: openapi/8x8-actions-events-contact-center-chat-gateway-v1.yml#updatecardactionexecute method: PUT path: /api/v1/tenant/{tenantId}/conversations/{conversationId}/cards/{cardId}/action-execute api: Contact Center Chat Gateway - name: list_addresses description: List addresses source_operation: openapi/8x8-administration-address-api-v1.yaml#listAddresses method: GET path: /addresses api: 8x8 Administration - Address Management API - name: create_address description: Create address source_operation: openapi/8x8-administration-address-api-v1.yaml#createAddress method: POST path: /addresses api: 8x8 Administration - Address Management API - name: get_address description: Get address by ID source_operation: openapi/8x8-administration-address-api-v1.yaml#getAddress method: GET path: /addresses/{addressId} api: 8x8 Administration - Address Management API - name: delete_address description: Delete address source_operation: openapi/8x8-administration-address-api-v1.yaml#deleteAddress method: DELETE path: /addresses/{addressId} api: 8x8 Administration - Address Management API - name: get_operation description: Get operation by ID source_operation: openapi/8x8-administration-operation-api-v1.yaml#getOperation method: GET path: /operations/{operationId} api: 8x8 Administration - Operations API - name: list_phone_numbers description: List phone numbers source_operation: openapi/8x8-administration-phonenumber-api-v1.yaml#listPhoneNumbers method: GET path: /phone-numbers api: 8x8 Administration - Phone Number Management API - name: get_phone_number description: Get phone number by ID source_operation: openapi/8x8-administration-phonenumber-api-v1.yaml#getPhoneNumber method: GET path: /phone-numbers/{phoneNumber} api: 8x8 Administration - Phone Number Management API - name: list_ring_groups description: List ring groups source_operation: openapi/8x8-administration-ringgroup-api-v1.yaml#listRingGroups method: GET path: /ring-groups api: 8x8 Administration - Ring Group Management API - name: create_ring_group description: Create a ring group source_operation: openapi/8x8-administration-ringgroup-api-v1.yaml#createRingGroup method: POST path: /ring-groups api: 8x8 Administration - Ring Group Management API - name: get_ring_group description: Get ring group by ID source_operation: openapi/8x8-administration-ringgroup-api-v1.yaml#getRingGroup method: GET path: /ring-groups/{ringGroupId} api: 8x8 Administration - Ring Group Management API - name: update_ring_group description: Update a ring group source_operation: openapi/8x8-administration-ringgroup-api-v1.yaml#updateRingGroup method: PUT path: /ring-groups/{ringGroupId} api: 8x8 Administration - Ring Group Management API - name: delete_ring_group description: Delete a ring group source_operation: openapi/8x8-administration-ringgroup-api-v1.yaml#deleteRingGroup method: DELETE path: /ring-groups/{ringGroupId} api: 8x8 Administration - Ring Group Management API - name: update_ring_group_members description: Update ring group members source_operation: openapi/8x8-administration-ringgroup-api-v1.yaml#updateRingGroupMembers method: POST path: /ring-groups/{ringGroupId}/update-members api: 8x8 Administration - Ring Group Management API - name: create_site description: Create a new site source_operation: openapi/8x8-administration-site-api-v1.yaml#createSite method: POST path: /sites api: 8x8 Administration - Site Management API - name: list_sites description: List sites source_operation: openapi/8x8-administration-site-api-v1.yaml#listSites method: GET path: /sites api: 8x8 Administration - Site Management API - name: get_site description: Get site by ID source_operation: openapi/8x8-administration-site-api-v1.yaml#getSite method: GET path: /sites/{siteId} api: 8x8 Administration - Site Management API - name: update_site description: Update site source_operation: openapi/8x8-administration-site-api-v1.yaml#updateSite method: PUT path: /sites/{siteId} api: 8x8 Administration - Site Management API - name: delete_site description: Delete site source_operation: openapi/8x8-administration-site-api-v1.yaml#deleteSite method: DELETE path: /sites/{siteId} api: 8x8 Administration - Site Management API - name: list_users description: List users source_operation: openapi/8x8-administration-user-api-v1.yaml#listUsers method: GET path: /users api: 8x8 Administration - User Management API - name: create_user description: Create user source_operation: openapi/8x8-administration-user-api-v1.yaml#createUser method: POST path: /users api: 8x8 Administration - User Management API - name: get_user description: Get user by ID source_operation: openapi/8x8-administration-user-api-v1.yaml#getUser method: GET path: /users/{userId} api: 8x8 Administration - User Management API - name: update_user description: Update user source_operation: openapi/8x8-administration-user-api-v1.yaml#updateUser method: PUT path: /users/{userId} api: 8x8 Administration - User Management API - name: delete_user description: Delete user source_operation: openapi/8x8-administration-user-api-v1.yaml#deleteUser method: DELETE path: /users/{userId} api: 8x8 Administration - User Management API - name: cc_historical_report_create description: Create Report source_operation: openapi/8x8-analytics-8x8-analytics-for-contact-center-historical-metrics-api.json#cc-historical-report-create method: POST path: / api: 8x8 Analytics for Contact Center Historical Metrics API - name: cc_historical_report_details_by_id description: Report Details source_operation: openapi/8x8-analytics-8x8-analytics-for-contact-center-historical-metrics-api.json#cc-historical-report-details-by-id method: GET path: /{id} api: 8x8 Analytics for Contact Center Historical Metrics API - name: cc_historical_report_status_by_id description: Report Status source_operation: openapi/8x8-analytics-8x8-analytics-for-contact-center-historical-metrics-api.json#cc-historical-report-status-by-id method: GET path: /{id}/status api: 8x8 Analytics for Contact Center Historical Metrics API - name: cc_historical_report_data_by_id description: Report Data source_operation: openapi/8x8-analytics-8x8-analytics-for-contact-center-historical-metrics-api.json#cc-historical-report-data-by-id method: GET path: /{id}/data api: 8x8 Analytics for Contact Center Historical Metrics API - name: cc_historical_report_download_by_id description: Report Download source_operation: openapi/8x8-analytics-8x8-analytics-for-contact-center-historical-metrics-api.json#cc-historical-report-download-by-id method: GET path: /{id}/download api: 8x8 Analytics for Contact Center Historical Metrics API - name: cc_historical_report_links_by_id description: Report Links source_operation: openapi/8x8-analytics-8x8-analytics-for-contact-center-historical-metrics-api.json#cc-historical-report-links-by-id method: GET path: /{id}/links api: 8x8 Analytics for Contact Center Historical Metrics API - name: cc_historical_analytics_report_types description: List Report Types source_operation: openapi/8x8-analytics-8x8-analytics-for-contact-center-historical-metrics-api.json#cc-historical-analytics-report-types method: GET path: /report-types api: 8x8 Analytics for Contact Center Historical Metrics API - name: cc_historical_analytics_report_type_by_type description: Report Format Details source_operation: openapi/8x8-analytics-8x8-analytics-for-contact-center-historical-metrics-api.json#cc-historical-analytics-report-type-by-type method: GET path: /report-types/{type} api: 8x8 Analytics for Contact Center Historical Metrics API - name: cc_detailed_report_create description: Create Detailed Report source_operation: openapi/8x8-analytics-8x8-analytics-for-contact-center-historical-metrics-api.json#cc-detailed-report-create method: POST path: /detailed-reports api: 8x8 Analytics for Contact Center Historical Metrics API - name: cc_detailed_report_data_by_id description: Detailed Report Data source_operation: openapi/8x8-analytics-8x8-analytics-for-contact-center-historical-metrics-api.json#cc-detailed-report-data-by-id method: GET path: /detailed-reports/{id}/data api: 8x8 Analytics for Contact Center Historical Metrics API - name: cc_real_time_get_queues_metrics description: Queue Statistics source_operation: openapi/8x8-analytics-8x8-analytics-for-contact-center-real-time-metrics-api.json#cc-real-time-get-queues-metrics method: GET path: /queues api: 8x8 Analytics for Contact Center Real-time Metrics API - name: cc_real_time_get_queue_metrics_by_id description: Individual Queue Metrics source_operation: openapi/8x8-analytics-8x8-analytics-for-contact-center-real-time-metrics-api.json#cc-real-time-get-queue-metrics-by-id method: GET path: /queues/{id} api: 8x8 Analytics for Contact Center Real-time Metrics API - name: cc_real_time_get_agents_metrics_by_queue description: Agent Statistics by Queue source_operation: openapi/8x8-analytics-8x8-analytics-for-contact-center-real-time-metrics-api.json#cc-real-time-get-agents-metrics-by-queue method: GET path: /queues/{queueId}/agents api: 8x8 Analytics for Contact Center Real-time Metrics API - name: cc_real_time_get_agent_metrics_by_queue_by_id description: Individual Agent Statistics by Queue source_operation: openapi/8x8-analytics-8x8-analytics-for-contact-center-real-time-metrics-api.json#cc-real-time-get-agent-metrics-by-queue-by-id method: GET path: /queues/{queueId}/agents/{agentId} api: 8x8 Analytics for Contact Center Real-time Metrics API - name: cc_real_time_get_groups_metrics description: Group Statistics source_operation: openapi/8x8-analytics-8x8-analytics-for-contact-center-real-time-metrics-api.json#cc-real-time-get-groups-metrics method: GET path: /groups api: 8x8 Analytics for Contact Center Real-time Metrics API - name: cc_real_time_get_group_metrics_by_id description: Individual Group Statistics source_operation: openapi/8x8-analytics-8x8-analytics-for-contact-center-real-time-metrics-api.json#cc-real-time-get-group-metrics-by-id method: GET path: /groups/{id} api: 8x8 Analytics for Contact Center Real-time Metrics API - name: cc_real_time_get_agents_metrics_by_group description: Agent Statistics by Group source_operation: openapi/8x8-analytics-8x8-analytics-for-contact-center-real-time-metrics-api.json#cc-real-time-get-agents-metrics-by-group method: GET path: /groups/{groupId}/agents api: 8x8 Analytics for Contact Center Real-time Metrics API - name: cc_real_time_get_agent_metrics_by_group_by_id description: Individual Agent Statistics by Group source_operation: openapi/8x8-analytics-8x8-analytics-for-contact-center-real-time-metrics-api.json#cc-real-time-get-agent-metrics-by-group-by-id method: GET path: /groups/{groupId}/agents/{agentId} api: 8x8 Analytics for Contact Center Real-time Metrics API - name: getagentsinqueue description: Retrieve realtime metrics for all agents in multiple queues. source_operation: openapi/8x8-analytics-8x8-analytics-for-contact-center-real-time-metrics-api.json#getagentsinqueue method: GET path: /agents-in-queue-groups api: 8x8 Analytics for Contact Center Real-time Metrics API - name: all_tenant_agents_metrics description: Retrieve all agents with all specified metrics within a tenant. source_operation: openapi/8x8-analytics-8x8-analytics-for-contact-center-real-time-metrics-api.json#all-tenant-agents-metrics method: GET path: /agents api: 8x8 Analytics for Contact Center Real-time Metrics API - name: get_audit_records description: Get audit records. source_operation: openapi/8x8-analytics-audit-records-api.json#get-audit-records method: GET path: /audits api: Audit Records API - name: searchobject description: The list of all objects that meet the filter rule criteria. source_operation: openapi/8x8-analytics-cloud-storage-service-public-api.json#searchobject method: GET path: /objects api: Cloud Storage Service Public API - name: getobject description: Find an object by it's ID. source_operation: openapi/8x8-analytics-cloud-storage-service-public-api.json#getobject method: GET path: /objects/{objectId} api: Cloud Storage Service Public API - name: downloadmetadata description: Download content for the given metadata. source_operation: openapi/8x8-analytics-cloud-storage-service-public-api.json#downloadmetadata method: GET path: /objects/{objectId}/metadata api: Cloud Storage Service Public API - name: downloadobject description: Download content for the given metadata. source_operation: openapi/8x8-analytics-cloud-storage-service-public-api.json#downloadobject method: GET path: /objects/{objectId}/content api: Cloud Storage Service Public API - name: removecontent description: Remove existing objects. source_operation: openapi/8x8-analytics-cloud-storage-service-public-api.json#removecontent method: DELETE path: /bulk api: Cloud Storage Service Public API - name: cancelbulkdownload description: Cancel a running bulk download job by zip file name. source_operation: openapi/8x8-analytics-cloud-storage-service-public-api.json#cancelbulkdownload method: POST path: /bulk/download/cancel/{zipName} api: Cloud Storage Service Public API - name: cleardownloads description: Removes tasks from a download request. source_operation: openapi/8x8-analytics-cloud-storage-service-public-api.json#cleardownloads method: PUT path: /bulk/download/clear api: Cloud Storage Service Public API - name: startdownload description: Start bulk download. source_operation: openapi/8x8-analytics-cloud-storage-service-public-api.json#startdownload method: POST path: /bulk/download/start api: Cloud Storage Service Public API - name: downloadstatuses description: Returns the status of all bulk download job requests. source_operation: openapi/8x8-analytics-cloud-storage-service-public-api.json#downloadstatuses method: GET path: /bulk/download/status api: Cloud Storage Service Public API - name: downloadstatus description: Returns the status of a single bulk download job request by zip filename. source_operation: openapi/8x8-analytics-cloud-storage-service-public-api.json#downloadstatus method: GET path: /bulk/download/status/{zipName} api: Cloud Storage Service Public API - name: downloadbulk description: Request bulk download by .zip filename. source_operation: openapi/8x8-analytics-cloud-storage-service-public-api.json#downloadbulk method: GET path: /bulk/download/{zipName} api: Cloud Storage Service Public API - name: searchbucket description: Search all buckets. source_operation: openapi/8x8-analytics-cloud-storage-service-public-api.json#searchbucket method: GET path: /buckets api: Cloud Storage Service Public API - name: getbucket description: Returns the content of a specified bucket. source_operation: openapi/8x8-analytics-cloud-storage-service-public-api.json#getbucket method: GET path: /buckets/{bucketId} api: Cloud Storage Service Public API - name: get_interactions_insight description: Get interaction insights source_operation: openapi/8x8-analytics-customer-360-public-api.json#getInteractionsInsight method: GET path: /v1/public/tenants/{tenantId}/interactions-insight api: Customer 360 API - name: get_transcript_summaries description: Get transcript summaries source_operation: openapi/8x8-analytics-customer-360-public-api.json#getTranscriptSummaries method: GET path: /v1/public/tenants/{tenantId}/transcript-summaries api: Customer 360 API - name: interactions_count description: Interaction count. source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#interactions count method: GET path: /interactions/count api: Quality Management and Speech Analytics API - name: interactions description: The Interaction collection source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#interactions method: GET path: /interactions api: Quality Management and Speech Analytics API - name: delete_interaction description: Deletes a single interaction. source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#delete interaction method: DELETE path: /interactions/{interactionGuid} api: Quality Management and Speech Analytics API - name: purge_interaction description: This method purges a single interaction. source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#purge interaction method: DELETE path: /interactions/{interactionGuid}/purge api: Quality Management and Speech Analytics API - name: update_custom_field description: This method updates custom fields. source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#update custom field method: PUT path: /interactions/{interactionGuid}/{customFieldNo} api: Quality Management and Speech Analytics API - name: deletes_the_custom_field description: Deletes custom field data source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#deletes the custom field method: DELETE path: /interactions/{interactionGuid}/{customFieldNo} api: Quality Management and Speech Analytics API - name: interaction_transcription description: This method queries a single interaction transcription record. source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#interaction transcription method: GET path: /interactions/{interactionGuid}/transcriptions api: Quality Management and Speech Analytics API - name: topics description: Queries a single interaction for matched topics source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#topics method: GET path: /interactions/{interactionGuid}/topics api: Quality Management and Speech Analytics API - name: labels description: Query a single interaction attached label source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#labels method: GET path: /interactions/{interactionGuid}/labels api: Quality Management and Speech Analytics API - name: notes description: Query the attached notes for a single interaction source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#notes method: GET path: /interactions/{interactionGuid}/notes api: Quality Management and Speech Analytics API - name: interaction_media_file description: The requested interaction media file download source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#interaction media file method: GET path: /interactions/{interactionGuid}/media api: Quality Management and Speech Analytics API - name: webpage_redirect description: Webpage redirect source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#webpage redirect method: GET path: /interactions/redirect api: Quality Management and Speech Analytics API - name: users_count description: Query user count source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#users count method: GET path: /users/count api: Quality Management and Speech Analytics API - name: users description: Query user details source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#users method: GET path: /users api: Quality Management and Speech Analytics API - name: supervisors description: Query supervisor values source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#supervisors method: GET path: /users/{userReference}/supervisors api: Quality Management and Speech Analytics API - name: trainers description: Trainer values. source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#trainers method: GET path: /users/{userReference}/trainers api: Quality Management and Speech Analytics API - name: user_details description: User details. source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#user details method: GET path: /users/{userReference}/details api: Quality Management and Speech Analytics API - name: evaluations_count description: The evaluation count source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#evaluations count method: GET path: /evaluations/count api: Quality Management and Speech Analytics API - name: evaluations description: Evaluation collection source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#evaluations method: GET path: /evaluations api: Quality Management and Speech Analytics API - name: evaluation_details description: The evaluation details specified by ID. source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#evaluation details method: GET path: /evaluations/{evaluationId}/details api: Quality Management and Speech Analytics API - name: categories_count description: The Speech Analytics category count source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#categories count method: GET path: /speechAnalysis/categories/count api: Quality Management and Speech Analytics API - name: list description: The Speech Analytics category list source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#list method: GET path: /speechAnalysis/categories api: Quality Management and Speech Analytics API - name: topics_count description: The Speech Analytics topic count source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#topics count method: GET path: /speechAnalysis/{categoryId}/topics/count api: Quality Management and Speech Analytics API - name: topics_list description: The Speech Analytics topics list source_operation: openapi/8x8-analytics-quality-management-and-speech-analytics-api.json#topics list method: GET path: /speechAnalysis/{categoryId}/topics api: Quality Management and Speech Analytics API - name: get_pbxes description: Returns all pbxes of a customer source_operation: openapi/8x8-analytics-work-analytics-customer-data.json#get-pbxes method: GET path: /v2/pbxes/ api: Work Analytics Customer Data - name: get_pbx_sites description: Returns the list of sites of a pbx source_operation: openapi/8x8-analytics-work-analytics-customer-data.json#get-pbx-sites method: GET path: /v2/pbxes/{pbxId}/sites api: Work Analytics Customer Data - name: get_pbx_site_queues description: Returns the list of queues for the given pbx and site. source_operation: openapi/8x8-analytics-work-analytics-customer-data.json#get-pbx-site-queues method: GET path: /v2/pbxes/{pbxId}/sites/{siteId}/queues api: Work Analytics Customer Data - name: get_pbx_queues description: Returns the list of queues for the given pbx. source_operation: openapi/8x8-analytics-work-analytics-customer-data.json#get-pbx-queues method: GET path: /v2/pbxes/{pbxId}/queues api: Work Analytics Customer Data - name: get_pbx_agents description: Returns the list of agents for the given pbx. source_operation: openapi/8x8-analytics-work-analytics-customer-data.json#get-pbx-agents method: GET path: /v2/pbxes/{pbxId}/agents api: Work Analytics Customer Data - name: authentication_1 description: Authentication source_operation: openapi/8x8-analytics-work-analytics-historical.json#authentication-1 method: POST path: /v1/oauth/token api: Work Analytics Historical - name: call_detail_record_legs description: Call Detail Record Legs source_operation: openapi/8x8-analytics-work-analytics-historical.json#call-detail-record-legs method: GET path: /v2/call-legs api: Work Analytics Historical - name: call_detail_records description: Call Detail Records source_operation: openapi/8x8-analytics-work-analytics-historical.json#call-detail-records method: GET path: /v2/call-records api: Work Analytics Historical - name: company_summary description: Company Summary source_operation: openapi/8x8-analytics-work-analytics-historical.json#company-summary method: GET path: /v1/compsum api: Work Analytics Historical - name: extension_summary_v2 description: Extension Summary v2 source_operation: openapi/8x8-analytics-work-analytics-historical.json#extension-summary-v2 method: GET path: /v2/extsum api: Work Analytics Historical - name: ring_group_summary description: Ring Group Summary source_operation: openapi/8x8-analytics-work-analytics-historical.json#ring-group-summary method: GET path: /v2/rgsum-groups api: Work Analytics Historical - name: ring_group_members_summary description: Ring Group Member Summary source_operation: openapi/8x8-analytics-work-analytics-historical.json#ring-group-members-summary method: GET path: /v2/rgsum-members api: Work Analytics Historical - name: extension_summary_deprecated description: (DEPRECATED) Extension Summary v1 source_operation: openapi/8x8-analytics-work-analytics-historical.json#extension-summary-deprecated method: GET path: /v1/extsum api: Work Analytics Historical - name: call_detail_record_deprecated description: (DEPRECATED) Call Detail Record Legs source_operation: openapi/8x8-analytics-work-analytics-historical.json#call-detail-record-deprecated method: GET path: /v1/cdr api: Work Analytics Historical - name: ring_group_summary_deprecated description: (DEPRECATED) Ring Group Summary source_operation: openapi/8x8-analytics-work-analytics-historical.json#ring-group-summary-deprecated method: GET path: /v2/rgsum api: Work Analytics Historical - name: get_agent_queue_activity description: Get Agent Activity Metrics per Queues source_operation: openapi/8x8-analytics-work-analytics.json#get-agent-queue-activity method: GET path: /v2/pbxes/{pbxId}/queue-agent-activity api: Work Analytics - name: get_agent_activity description: Get Agent Activity Metrics source_operation: openapi/8x8-analytics-work-analytics.json#get-agent-activity method: GET path: /v2/pbxes/{pbxId}/agent-activity api: Work Analytics - name: get_queue_metrics description: Get Call Queue Metrics source_operation: openapi/8x8-analytics-work-analytics.json#get-queue-metrics method: GET path: /v2/pbxes/{pbxId}/call-queue-metrics api: Work Analytics - name: aggregated_3 description: Get Aggregated Calls source_operation: openapi/8x8-analytics-work-analytics.json#aggregated_3 method: GET path: /v2/pbxes/{pbxId}/calls api: Work Analytics - name: detailed description: Get Call Details source_operation: openapi/8x8-analytics-work-analytics.json#detailed method: GET path: /v2/pbxes/{pbxId}/calls/{callId} api: Work Analytics - name: get_all_definitions description: Retrieve a list of active workflow definitions. source_operation: openapi/8x8-connect-automation-api.json#get-all-definitions method: GET path: /api/v1/accounts/{accountId}/definitions api: Automation API - name: create_definition description: Create a new workflow definition source_operation: openapi/8x8-connect-automation-api.json#create-definition method: POST path: /api/v1/accounts/{accountId}/definitions api: Automation API - name: get_specific_definition description: Retrieve the version history of a workflow definition. source_operation: openapi/8x8-connect-automation-api.json#get-specific-definition method: GET path: /api/v1/accounts/{accountId}/definitions/{definitionId} api: Automation API - name: update_existing_definition description: Update workflow definition source_operation: openapi/8x8-connect-automation-api.json#update-existing-definition method: PUT path: /api/v1/accounts/{accountId}/definitions/{definitionId} api: Automation API - name: delete_definitions description: Delete workflow definition source_operation: openapi/8x8-connect-automation-api.json#delete-definitions method: DELETE path: /api/v1/accounts/{accountId}/definitions/{definitionId} api: Automation API - name: get_workflow_instances description: Retrieve a list of workflow instances source_operation: openapi/8x8-connect-automation-api.json#get-workflow-instances method: GET path: /api/v1/accounts/{accountId}/definitions/{definitionId}/workflows api: Automation API - name: start_workflow_instance description: Test workflow definition source_operation: openapi/8x8-connect-automation-api.json#start-workflow-instance method: POST path: /api/v1/accounts/{accountId}/definitions/{definitionId}/workflows api: Automation API - name: get_instance_status description: Retrieve workflow instance status source_operation: openapi/8x8-connect-automation-api.json#get-instance-status method: GET path: /api/v1/accounts/{accountId}/definitions/{definitionId}/workflows/{workflowId} api: Automation API - name: patch_workflow_instance description: Update workflow instance status source_operation: openapi/8x8-connect-automation-api.json#patch-workflow-instance method: PATCH path: /api/v1/accounts/{accountId}/definitions/{definitionId}/workflows/{workflowId} api: Automation API - name: get_instance_errors description: Retrieve a list of errors for a workflow instance source_operation: openapi/8x8-connect-automation-api.json#get-instance-errors method: GET path: /api/v1/accounts/{accountId}/definitions/{definitionId}/workflows/{workflowId}/errors api: Automation API - name: http_request_trigger description: Trigger workflows using an external event source_operation: openapi/8x8-connect-automation-api.json#http_request_trigger method: POST path: /api/v1/accounts/{accountId}/triggers/http_request api: Automation API - name: get_timezones description: Retrieve a list of supported time zones source_operation: openapi/8x8-connect-automation-api.json#get-timezones method: GET path: /api/v1/accounts/{accountId}/steps/timezones api: Automation API - name: get_functions description: Retrieve a list of supported JavaScript functions source_operation: openapi/8x8-connect-automation-api.json#get-functions method: GET path: /api/v1/accounts/{accountId}/steps/functions api: Automation API - name: get_usage description: Retrieve the allowed workflow counts and current usage source_operation: openapi/8x8-connect-automation-api.json#get-usage method: GET path: /api/v1/accounts/{accountId}/usage api: Automation API - name: get_usage_history description: Retrieve a list of executed workflow counts by yearly source_operation: openapi/8x8-connect-automation-api.json#get-usage-history method: GET path: /api/v1/accounts/{accountId}/usage/history api: Automation API - name: send__message description: Send message source_operation: openapi/8x8-connect-business-messaging-api.json#Send-Message method: POST path: /api/v1/subaccounts/{subAccountId}/messages api: Business Messaging API - name: send_message_many description: Send message batch source_operation: openapi/8x8-connect-business-messaging-api.json#send-message-many method: POST path: /api/v1/subaccounts/{subAccountId}/messages/batch api: Business Messaging API - name: send_typing_indicator description: Send Typing Indicator source_operation: openapi/8x8-connect-business-messaging-api.json#send-typing-indicator method: POST path: /api/v1/subaccounts/{subAccountId}/events api: Business Messaging API - name: send_lon_message description: Send Line Notification message source_operation: openapi/8x8-connect-business-messaging-api.json#send-lon-message method: POST path: /api/v1/subaccounts/{subAccountId}/lon api: Business Messaging API - name: send_lon_messages description: Send Line Notification message batch source_operation: openapi/8x8-connect-business-messaging-api.json#send-lon-messages method: POST path: /api/v1/subaccounts/{subAccountId}/lon/batch api: Business Messaging API - name: mark_message_read description: Mark message as read source_operation: openapi/8x8-connect-business-messaging-api.json#mark-message-read method: POST path: /api/v1/subaccounts/{subAccountId}/messages/{umid}/read api: Business Messaging API - name: get_whatsapp_templates description: Get WhatsApp templates source_operation: openapi/8x8-connect-business-messaging-api.json#get-whatsapp-templates method: GET path: /api/v1/accounts/{accountId}/channels/{channelId}/templates api: Business Messaging API - name: add_whatsapp_template description: Add WhatsApp template source_operation: openapi/8x8-connect-business-messaging-api.json#add-whatsapp-template method: POST path: /api/v1/accounts/{accountId}/channels/{channelId}/templates api: Business Messaging API - name: remove_wa_template description: Remove WhatsApp template source_operation: openapi/8x8-connect-business-messaging-api.json#remove-wa-template method: DELETE path: /api/v1/accounts/{accountId}/channels/{channelId}/templates/{templateName} api: Business Messaging API - name: get_call_permission_status description: Get Call Permission Status source_operation: openapi/8x8-connect-business-messaging-api.json#get-call-permission-status method: GET path: /api/v1/whatsapp/subaccounts/{subAccountId}/channels/{channelId}/callPermissions api: Business Messaging API - name: submit_whatsapp_direct_send_sample description: Submit WhatsApp Direct Send Sample source_operation: openapi/8x8-connect-business-messaging-api.json#submit-whatsapp-direct-send-sample method: POST path: /api/v1/whatsapp/subaccounts/{subAccountId}/channels/{channelId}/directSend/sample api: Business Messaging API - name: get_whatsapp_flows description: Get WhatsApp Flows source_operation: openapi/8x8-connect-business-messaging-api.json#get-whatsapp-flows method: GET path: /api/v1/accounts/{accountId}/channels/{channelId}/flows api: Business Messaging API - name: create_whatsapp_flow description: Create WhatsApp Flow source_operation: openapi/8x8-connect-business-messaging-api.json#create-whatsapp-flow method: POST path: /api/v1/accounts/{accountId}/channels/{channelId}/flows api: Business Messaging API - name: get_whatsapp_flow_details description: Get WhatsApp Flow details source_operation: openapi/8x8-connect-business-messaging-api.json#get-whatsapp-flow-details method: GET path: /api/v1/accounts/{accountId}/channels/{channelId}/flows/{flowId} api: Business Messaging API - name: update_whatsapp_flow description: Update WhatsApp Flow source_operation: openapi/8x8-connect-business-messaging-api.json#update-whatsapp-flow method: PUT path: /api/v1/accounts/{accountId}/channels/{channelId}/flows/{flowId} api: Business Messaging API - name: delete_whatsapp_flow description: Delete WhatsApp Flow source_operation: openapi/8x8-connect-business-messaging-api.json#delete-whatsapp-flow method: DELETE path: /api/v1/accounts/{accountId}/channels/{channelId}/flows/{flowId} api: Business Messaging API - name: preview_whatsapp_flow description: Preview WhatsApp Flow source_operation: openapi/8x8-connect-business-messaging-api.json#preview-whatsapp-flow method: GET path: /api/v1/accounts/{accountId}/channels/{channelId}/flows/{flowId}/preview api: Business Messaging API - name: publish_whatsapp_flow description: Publish WhatsApp Flow source_operation: openapi/8x8-connect-business-messaging-api.json#publish-whatsapp-flow method: POST path: /api/v1/accounts/{accountId}/channels/{channelId}/flows/{flowId}/publish api: Business Messaging API - name: deprecate_whatsapp_flow description: Deprecate WhatsApp Flow source_operation: openapi/8x8-connect-business-messaging-api.json#deprecate-whatsapp-flow method: POST path: /api/v1/accounts/{accountId}/channels/{channelId}/flows/{flowId}/deprecate api: Business Messaging API - name: start_log_export_job_1 description: Start log export job source_operation: openapi/8x8-connect-business-messaging-api.json#start-log-export-job-1 method: POST path: /api/v1/subaccounts/{subAccountId}/messages/exports api: Business Messaging API - name: get_log_export_job_result_1 description: Get log export job result source_operation: openapi/8x8-connect-business-messaging-api.json#get-log-export-job-result-1 method: GET path: /api/v1/subaccounts/{subAccountId}/messages/exports/{jobId} api: Business Messaging API - name: cancel_log_export_job_1 description: Cancel the log export job source_operation: openapi/8x8-connect-business-messaging-api.json#cancel-log-export-job-1 method: DELETE path: /api/v1/subaccounts/{subAccountId}/messages/exports/{jobId} api: Business Messaging API - name: get_chatapps_message_details description: Retrieve message details source_operation: openapi/8x8-connect-business-messaging-api.json#get-chatapps-message-details method: GET path: /api/v1/subaccounts/{subAccountId}/messages/{umid} api: Business Messaging API - name: cancel_scheduled_message_1 description: Cancel the scheduled message source_operation: openapi/8x8-connect-business-messaging-api.json#cancel-scheduled-message-1 method: DELETE path: /api/v1/subaccounts/{subAccountId}/messages/{umid} api: Business Messaging API - name: get__webhooks_1 description: Get all Webhooks for Account source_operation: openapi/8x8-connect-business-messaging-api.json#Get-Webhooks-1 method: GET path: /api/v1/accounts/{accountId}/webhooks api: Business Messaging API - name: add__webhooks_1 description: Create or Replace webhooks source_operation: openapi/8x8-connect-business-messaging-api.json#Add-Webhooks-1 method: POST path: /api/v1/accounts/{accountId}/webhooks api: Business Messaging API - name: delete__webhooks_1 description: Delete webhooks source_operation: openapi/8x8-connect-business-messaging-api.json#Delete-Webhooks-1 method: DELETE path: /api/v1/accounts/{accountId}/webhooks api: Business Messaging API - name: cancel_many_chat_apps_messages description: Cancel batch of scheduled message source_operation: openapi/8x8-connect-business-messaging-api.json#cancel-many-chat-apps-messages method: DELETE path: /api/v1/subaccounts/{subAccountId}/messages/batch/{batchId} api: Business Messaging API - name: upload__file description: Upload file source_operation: openapi/8x8-connect-business-messaging-api.json#Upload-File method: POST path: /api/v1/subaccounts/{subAccountId}/files api: Business Messaging API - name: download__file description: Download file source_operation: openapi/8x8-connect-business-messaging-api.json#Download-File method: GET path: /files/{filename} api: Business Messaging API - name: get_message_usage description: Get message usage source_operation: openapi/8x8-connect-business-messaging-api.json#get-message-usage method: GET path: /api/v1/accounts/{accountId}/usage/messages api: Business Messaging API - name: get_common_models_dont_remove description: OAS file for common models, don't remove, don't publish! source_operation: openapi/8x8-connect-common-models.json#get_common_models_dont_remove method: GET path: /common-models-dont-remove api: Common models - name: get__webhooks description: Get all Webhooks for Account source_operation: openapi/8x8-connect-configuration-api.json#Get-Webhooks method: GET path: /api/v1/accounts/{accountId}/webhooks api: Configuration API - name: add__webhooks description: Create or Replace webhooks source_operation: openapi/8x8-connect-configuration-api.json#Add-Webhooks method: POST path: /api/v1/accounts/{accountId}/webhooks api: Configuration API - name: delete__webhooks description: Delete webhooks source_operation: openapi/8x8-connect-configuration-api.json#Delete-Webhooks method: DELETE path: /api/v1/accounts/{accountId}/webhooks api: Configuration API - name: contact_search description: Search contacts source_operation: openapi/8x8-connect-contacts-api.json#contact-search method: GET path: /api/v1/accounts/{accountId}/contacts api: Contacts API - name: create_contact description: Create contact source_operation: openapi/8x8-connect-contacts-api.json#create-contact method: POST path: /api/v1/accounts/{accountId}/contacts api: Contacts API - name: blacklist_msisdn description: Blacklist msisdn for a specific account source_operation: openapi/8x8-connect-contacts-api.json#blacklist-msisdn method: POST path: /api/v1/accounts/{accountId}/contacts/blacklist/{msisdn} api: Contacts API - name: get_contact_by_id description: Get contact information by id source_operation: openapi/8x8-connect-contacts-api.json#get-contact-by-id method: GET path: /api/v1/accounts/{accountId}/contacts/{contactId} api: Contacts API - name: delete_single_contact description: Delete single contact source_operation: openapi/8x8-connect-contacts-api.json#delete-single-contact method: DELETE path: /api/v1/accounts/{accountId}/contacts/{contactId} api: Contacts API - name: update_contact description: Update contact information source_operation: openapi/8x8-connect-contacts-api.json#update-contact method: PATCH path: /api/v1/accounts/{accountId}/contacts/{contactId} api: Contacts API - name: search_groups description: Search for groups source_operation: openapi/8x8-connect-contacts-api.json#search-groups method: GET path: /api/v1/accounts/{accountId}/groups api: Contacts API - name: create_group description: Create a group source_operation: openapi/8x8-connect-contacts-api.json#create-group method: POST path: /api/v1/accounts/{accountId}/groups api: Contacts API - name: get_group_by_id description: Get group information by id source_operation: openapi/8x8-connect-contacts-api.json#get-group-by-id method: GET path: /api/v1/accounts/{accountId}/groups/{groupId} api: Contacts API - name: delete_group description: Delete group source_operation: openapi/8x8-connect-contacts-api.json#delete-group method: DELETE path: /api/v1/accounts/{accountId}/groups/{groupId} api: Contacts API - name: update_group description: Update group information source_operation: openapi/8x8-connect-contacts-api.json#update-group method: PATCH path: /api/v1/accounts/{accountId}/groups/{groupId} api: Contacts API - name: add_contacts_to_group description: Add a contact to a group source_operation: openapi/8x8-connect-contacts-api.json#add-contacts-to-group method: POST path: /api/v1/accounts/{accountId}/groups/{groupId}/contacts api: Contacts API - name: delete_contacts_from_group description: Remove contacts from a group source_operation: openapi/8x8-connect-contacts-api.json#delete-contacts-from-group method: DELETE path: /api/v1/accounts/{accountId}/groups/{groupId}/contacts api: Contacts API - name: batch_upload_contacts description: Batch create contacts source_operation: openapi/8x8-connect-contacts-api.json#batch-upload-contacts method: POST path: /api/v1/accounts/{accountId}/contacts/batches/createContacts api: Contacts API - name: batch_delete_contacts description: Batch delete contacts source_operation: openapi/8x8-connect-contacts-api.json#batch-delete-contacts method: POST path: /api/v1/accounts/{accountId}/contacts/batches/deleteContacts api: Contacts API - name: batch_copy_contacts description: Copy contacts between groups source_operation: openapi/8x8-connect-contacts-api.json#batch-copy-contacts method: POST path: /api/v1/accounts/{accountId}/groups/batches/copyContacts api: Contacts API - name: batch_move_contacts description: Move contacts between groups source_operation: openapi/8x8-connect-contacts-api.json#batch-move-contacts method: POST path: /api/v1/accounts/{accountId}/groups/batches/moveContacts api: Contacts API - name: batch_delete_groups description: Batch delete groups source_operation: openapi/8x8-connect-contacts-api.json#batch-delete-groups method: POST path: /api/v1/accounts/{accountId}/groups/batches/deleteGroups api: Contacts API - name: get_batch_by_id description: Get batch information by id source_operation: openapi/8x8-connect-contacts-api.json#get-batch-by-id method: GET path: /api/v1/accounts/{accountId}/batches/{batchId} api: Contacts API - name: get_batch_job_list description: Get batch job list source_operation: openapi/8x8-connect-contacts-api.json#get-batch-job-list method: GET path: /api/v1/accounts/{accountId}/batches api: Contacts API - name: phone_number_lookup description: Get phone number lookup data source_operation: openapi/8x8-connect-number-lookup-api.json#phone-number-lookup method: GET path: /api/v1/subaccounts/{subAccountId}/phones/{phoneNumber} api: Number Lookup API - name: number_health_service description: Get My Virtual Numbers source_operation: openapi/8x8-connect-number-masking-api.json#Number-health-service method: GET path: /api/v1/subaccounts/{subAccountId}/numbers api: Number Masking API - name: check__virtual__number description: Check Virtual Number source_operation: openapi/8x8-connect-number-masking-api.json#Check-Virtual-Number method: GET path: /api/v1/subaccounts/{subAccountId}/numbers/{number} api: Number Masking API - name: get_webhooks_information description: Get webhook information for your account source_operation: openapi/8x8-connect-number-masking-api.json#get webhooks information method: GET path: /api/v1/subaccounts/{subAccountId}/webhooks api: Number Masking API - name: create_a_new_webhook description: Create a new webhook source_operation: openapi/8x8-connect-number-masking-api.json#Create a new webhook method: POST path: /api/v1/subaccounts/{subAccountId}/webhooks api: Number Masking API - name: delete_a_specific_type_of_webhook description: Delete a specific type of webhook source_operation: openapi/8x8-connect-number-masking-api.json#Delete a specific type of webhook method: DELETE path: /api/v1/subaccounts/{subAccountId}/webhooks/{webhook-type} api: Number Masking API - name: get_recording_push_config_information description: Get recording push config for your account source_operation: openapi/8x8-connect-number-masking-api.json#get recording push config information method: GET path: /api/v1/subaccounts/{subAccountId}/recording-push-config api: Number Masking API - name: create_a_new_recording_push_config description: Create a new recording push config source_operation: openapi/8x8-connect-number-masking-api.json#Create a new recording push config method: POST path: /api/v1/subaccounts/{subAccountId}/recording-push-config api: Number Masking API - name: delete_recording_push_config description: Delete recording push config source_operation: openapi/8x8-connect-number-masking-api.json#Delete recording push config method: DELETE path: /api/v1/subaccounts/{subAccountId}/recording-push-config api: Number Masking API - name: get_recording_status_information description: Get recording status source_operation: openapi/8x8-connect-number-masking-api.json#get recording status information method: GET path: /api/v1/subaccounts/{subAccountId}/recordings/{sessionId} api: Number Masking API - name: send__sms__single description: Send SMS source_operation: openapi/8x8-connect-sms-api.json#Send-Sms-Single method: POST path: /api/v1/subaccounts/{subAccountId}/messages api: SMS API - name: send__many__sms description: Send SMS batch source_operation: openapi/8x8-connect-sms-api.json#Send-Many-Sms method: POST path: /api/v1/subaccounts/{subAccountId}/messages/batch api: SMS API - name: cancel_many_sms_messages description: Cancel batch of scheduled SMS source_operation: openapi/8x8-connect-sms-api.json#cancel-many-sms-messages method: DELETE path: /api/v1/subaccounts/{subAccountId}/messages/batch/{batchId} api: SMS API - name: api__sms__feedback description: SMS Success Feedback source_operation: openapi/8x8-connect-sms-api.json#api-Sms-Feedback method: POST path: /api/v1/subaccounts/{subAccountId}/messages/{umid}/feedback api: SMS API - name: survey__send description: Send SMS Engage survey source_operation: openapi/8x8-connect-sms-api.json#Survey-Send method: POST path: /api/v1/subaccounts/{subAccountId}/surveys/{surveyId}/messages api: SMS API - name: survey__send__many description: Send SMS Engage surveys as batch source_operation: openapi/8x8-connect-sms-api.json#Survey-Send-Many method: POST path: /api/v1/subaccounts/{subAccountId}/surveys/{surveyId}/messages/batch api: SMS API - name: start_log_export_job description: Start SMS log export job source_operation: openapi/8x8-connect-sms-api.json#start-log-export-job method: POST path: /api/v1/subaccounts/{subAccountId}/messages/exports api: SMS API - name: get_log_export_job_result description: Get log export job result source_operation: openapi/8x8-connect-sms-api.json#get-log-export-job-result method: GET path: /api/v1/subaccounts/{subAccountId}/messages/exports/{jobId} api: SMS API - name: cancel_log_export_job description: Cancel the log export job source_operation: openapi/8x8-connect-sms-api.json#cancel-log-export-job method: DELETE path: /api/v1/subaccounts/{subAccountId}/messages/exports/{jobId} api: SMS API - name: get_sms_message_details description: Retrieve SMS details source_operation: openapi/8x8-connect-sms-api.json#get-sms-message-details method: GET path: /api/v1/subaccounts/{subAccountId}/messages/{umid} api: SMS API - name: cancel_scheduled_message description: Cancel the scheduled SMS source_operation: openapi/8x8-connect-sms-api.json#cancel-scheduled-message method: DELETE path: /api/v1/subaccounts/{subAccountId}/messages/{umid} api: SMS API - name: delete_pii description: Remove Personally Identifiable Information (PII) source_operation: openapi/8x8-connect-sms-api.json#delete-pii method: DELETE path: /api/v1/subaccounts/{subAccountId}/messages/{umid}/pii api: SMS API - name: get_price_list description: Get SMS price list source_operation: openapi/8x8-connect-sms-api.json#get-price-list method: GET path: /api/v1/accounts/{accountId}/prices api: SMS API - name: get_account_balance description: Get account balance source_operation: openapi/8x8-connect-sms-api.json#get-account-balance method: GET path: /api/v1/accounts/{accountId}/balance api: SMS API - name: get__webhooks_2 description: Get all Webhooks for Account source_operation: openapi/8x8-connect-sms-api.json#Get-Webhooks-2 method: GET path: /api/v1/accounts/{accountId}/webhooks api: SMS API - name: add__webhooks_2 description: Create or Replace webhooks source_operation: openapi/8x8-connect-sms-api.json#Add-Webhooks-2 method: POST path: /api/v1/accounts/{accountId}/webhooks api: SMS API - name: delete__webhooks_2 description: Delete webhooks source_operation: openapi/8x8-connect-sms-api.json#Delete-Webhooks-2 method: DELETE path: /api/v1/accounts/{accountId}/webhooks api: SMS API - name: verify_request_v2 description: Initiate verification source_operation: openapi/8x8-connect-verification-api.json#verify-request-v2 method: POST path: /api/v2/subaccounts/{subAccountId}/sessions api: Verification API - name: code_validation_v2 description: Validate verification source_operation: openapi/8x8-connect-verification-api.json#code-validation-v2 method: GET path: /api/v2/subaccounts/{subAccountId}/sessions/{sessionId} api: Verification API - name: sma_coverage_check description: SMA coverage check source_operation: openapi/8x8-connect-verification-api.json#sma-coverage-check method: POST path: /api/v2/subaccounts/{subAccountId}/sma/coverage api: Verification API - name: tokens description: Token creation source_operation: openapi/8x8-connect-video-interaction-api.json#tokens method: POST path: /api/v1/tokens api: Video Interaction API - name: call_log description: Call Logs source_operation: openapi/8x8-connect-video-interaction-api.json#call-log method: GET path: /api/v1/call-logs api: Video Interaction API - name: call_detail description: Detail call source_operation: openapi/8x8-connect-video-interaction-api.json#call-detail method: GET path: /api/v1/calls/{id} api: Video Interaction API - name: retrieve__image description: Retrieve Image source_operation: openapi/8x8-connect-video-interaction-api.json#Retrieve-Image method: GET path: /{link} api: Video Interaction API - name: send__callflow description: Send Callflow source_operation: openapi/8x8-connect-voice-v1-api.json#Send-Callflow method: POST path: /api/v1/subaccounts/{subAccountId}/callflows api: Voice API - name: get_voice_profile_information description: Get speech profiles for your account source_operation: openapi/8x8-connect-voice-v1-api.json#get-voice-profile-information method: GET path: /api/v1/subaccounts/{subAccountId}/speech-profiles api: Voice API - name: get_webhooks_information_2 description: Get webhook information for your account source_operation: openapi/8x8-connect-voice-v1-api.json#get-webhooks-information method: GET path: /api/v1/subaccounts/{subAccountId}/webhooks api: Voice API - name: create_a_new_webhook_2 description: Create a new webhook source_operation: openapi/8x8-connect-voice-v1-api.json#create-a-new-webhook method: POST path: /api/v1/subaccounts/{subAccountId}/webhooks api: Voice API - name: delete_a_specific_type_of_webhook_2 description: Delete a specific type of webhook source_operation: openapi/8x8-connect-voice-v1-api.json#delete-a-specific-type-of-webhook method: DELETE path: /api/v1/subaccounts/{subAccountId}/webhooks/{webhook-type} api: Voice API - name: get_recording_push_config_information_2 description: Get recording push config for your account source_operation: openapi/8x8-connect-voice-v1-api.json#get-recording-push-config-information method: GET path: /api/v1/subaccounts/{subAccountId}/recording-push-config api: Voice API - name: create_a_new_recording_push_config_2 description: Create a new recording push config source_operation: openapi/8x8-connect-voice-v1-api.json#create-a-new-recording-push-config method: POST path: /api/v1/subaccounts/{subAccountId}/recording-push-config api: Voice API - name: delete_recording_push_config_2 description: Delete recording push config source_operation: openapi/8x8-connect-voice-v1-api.json#delete-recording-push-config method: DELETE path: /api/v1/subaccounts/{subAccountId}/recording-push-config api: Voice API - name: get_recording_status_information_2 description: Get recording status source_operation: openapi/8x8-connect-voice-v1-api.json#get-recording-status-information method: GET path: /api/v1/subaccounts/{subAccountId}/recordings/{sessionId} api: Voice API - name: get_virtual_numbers description: Get My Virtual Numbers source_operation: openapi/8x8-connect-voice-v1-api.json#get-virtual-numbers method: GET path: /api/v1/subaccounts/{subAccountId}/numbers api: Voice API - name: check_virtual_number description: Check Virtual Number source_operation: openapi/8x8-connect-voice-v1-api.json#check-virtual-number method: GET path: /api/v1/subaccounts/{subAccountId}/numbers/{number} api: Voice API - name: start_voice_log_export_job description: Start log export job source_operation: openapi/8x8-connect-voice-v1-api.json#start-voice-log-export-job method: POST path: /api/v1/subaccounts/{subAccountId}/messages/exports api: Voice API - name: get_voice_log_export_job_result description: Get log export job result source_operation: openapi/8x8-connect-voice-v1-api.json#get-voice-log-export-job-result method: GET path: /api/v1/subaccounts/{subAccountId}/messages/exports/{jobId} api: Voice API - name: cancel_voice_log_export_job description: Cancel the log export job source_operation: openapi/8x8-connect-voice-v1-api.json#cancel-voice-log-export-job method: DELETE path: /api/v1/subaccounts/{subAccountId}/messages/exports/{jobId} api: Voice API - name: createaccesstoken_2 description: Creates a new access token that can be used for API access. source_operation: openapi/8x8-contactcenter-8x8-contact-center-chat-api.json#createaccesstoken method: POST path: /oauth/v2/token api: 8x8 Contact Center Chat API - name: getwebhooks_2 description: Retrieves all customer webhooks based on the associated token information. source_operation: openapi/8x8-contactcenter-8x8-contact-center-chat-api.json#getwebhooks method: GET path: /vcc/{region}/chat/v2/tenant/{tenant-id}/web-hooks api: 8x8 Contact Center Chat API - name: createwebhook_2 description: Creates a new customer webhook. source_operation: openapi/8x8-contactcenter-8x8-contact-center-chat-api.json#createwebhook method: POST path: /vcc/{region}/chat/v2/tenant/{tenant-id}/web-hooks api: 8x8 Contact Center Chat API - name: getwebhookbyid_2 description: Get webhook by Id. source_operation: openapi/8x8-contactcenter-8x8-contact-center-chat-api.json#getwebhookbyid method: GET path: /vcc/{region}/chat/v2/tenant/{tenant-id}/web-hooks/{web-hook-id} api: 8x8 Contact Center Chat API - name: updatewebhook_2 description: Updates the full webhook resource by Id. source_operation: openapi/8x8-contactcenter-8x8-contact-center-chat-api.json#updatewebhook method: PUT path: /vcc/{region}/chat/v2/tenant/{tenant-id}/web-hooks/{web-hook-id} api: 8x8 Contact Center Chat API - name: deletewebhookbyid_2 description: Deletes the webhook by Id. source_operation: openapi/8x8-contactcenter-8x8-contact-center-chat-api.json#deletewebhookbyid method: DELETE path: /vcc/{region}/chat/v2/tenant/{tenant-id}/web-hooks/{web-hook-id} api: 8x8 Contact Center Chat API - name: verifywebhook_2 description: The endpoint used to validate that the webhook is working and reachable. source_operation: openapi/8x8-contactcenter-8x8-contact-center-chat-api.json#verifywebhook method: POST path: /vcc/{region}/chat/v2/tenant/{tenant-id}/web-hooks/verify api: 8x8 Contact Center Chat API - name: getjwkpublickey_2 description: Returns the public JWK. source_operation: openapi/8x8-contactcenter-8x8-contact-center-chat-api.json#getjwkpublickey method: GET path: /vcc/{region}/chat/v2/jwk/{jwk-id}/public api: 8x8 Contact Center Chat API - name: getchatapichannels_2 description: Retrieves all customer Chat API channels. source_operation: openapi/8x8-contactcenter-8x8-contact-center-chat-api.json#getchatapichannels method: GET path: /vcc/{region}/chat/v2/tenant/{tenant-id}/channels api: 8x8 Contact Center Chat API - name: createchatapichannel_2 description: Creates a channel. source_operation: openapi/8x8-contactcenter-8x8-contact-center-chat-api.json#createchatapichannel method: POST path: /vcc/{region}/chat/v2/tenant/{tenant-id}/channels api: 8x8 Contact Center Chat API - name: getchatapichannel_2 description: Get ChatAPI channel by Id. source_operation: openapi/8x8-contactcenter-8x8-contact-center-chat-api.json#getchatapichannel method: GET path: /vcc/{region}/chat/v2/tenant/{tenant-id}/channels/{channel-id} api: 8x8 Contact Center Chat API - name: updatechatapichannel_2 description: Update ChatAPI channel by Id. source_operation: openapi/8x8-contactcenter-8x8-contact-center-chat-api.json#updatechatapichannel method: PUT path: /vcc/{region}/chat/v2/tenant/{tenant-id}/channels/{channel-id} api: 8x8 Contact Center Chat API - name: deletechatapichannelbyid_2 description: Delete ChatAPI channel by Id. source_operation: openapi/8x8-contactcenter-8x8-contact-center-chat-api.json#deletechatapichannelbyid method: DELETE path: /vcc/{region}/chat/v2/tenant/{tenant-id}/channels/{channel-id} api: 8x8 Contact Center Chat API - name: getcctransactions_2 description: Returns all conversations belonging to the customer. source_operation: openapi/8x8-contactcenter-8x8-contact-center-chat-api.json#getcctransactions method: GET path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations api: 8x8 Contact Center Chat API - name: createcctransaction_2 description: Creates a new conversation. source_operation: openapi/8x8-contactcenter-8x8-contact-center-chat-api.json#createcctransaction method: POST path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations api: 8x8 Contact Center Chat API - name: getcctransaction_2 description: Retrieves conversation details. source_operation: openapi/8x8-contactcenter-8x8-contact-center-chat-api.json#getcctransaction method: GET path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations/{conversation-id} api: 8x8 Contact Center Chat API - name: getparticipantsforcctransaction_2 description: Retrieve the conversation participants. source_operation: openapi/8x8-contactcenter-8x8-contact-center-chat-api.json#getparticipantsforcctransaction method: GET path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations/{conversation-id}/participants api: 8x8 Contact Center Chat API - name: customerparticipantleavecctransaction_2 description: Customers leaves conversation. source_operation: openapi/8x8-contactcenter-8x8-contact-center-chat-api.json#customerparticipantleavecctransaction method: DELETE path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations/{conversation-id}/participants/customer api: 8x8 Contact Center Chat API - name: getmessagesforcctransaction_2 description: Retrieves the conversation messages. source_operation: openapi/8x8-contactcenter-8x8-contact-center-chat-api.json#getmessagesforcctransaction method: GET path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations/{conversation-id}/messages api: 8x8 Contact Center Chat API - name: sendmessagetocctransaction_2 description: Send a message. source_operation: openapi/8x8-contactcenter-8x8-contact-center-chat-api.json#sendmessagetocctransaction method: POST path: /vcc/{region}/chat/v2/tenant/{tenant-id}/conversations/{conversation-id}/messages api: 8x8 Contact Center Chat API deployment: mode: none verified: derived tools: 312 checked: '2026-08-12' source: catalog MCP census