specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
provider: Acadia
providerId: acadia
publisherName: Epicor Software Corporation
serviceCategory: Connected Worker / Workforce Enablement SaaS
created: '2026-05-04'
# Provenance stamped 2026-08-11: this artifact was written by the API Evangelist
# bulk sweep dated 2026-05-04, not harvested from the provider. See roadmap#35.
method: generated
modified: '2026-05-05'
reconciled: false
tags:
  - Connected Worker
  - Knowledge Management
  - Manufacturing
  - Skills Management
  - Training
  - Workforce Development
  - FinOps
  - FOCUS
description: FOCUS-aligned FinOps scaffold for Acadia (now an Epicor product). Pricing is enterprise
  quote-based, so meters and FOCUS columns reflect a typical SaaS seat-and-tenant invoice rather than
  per-call usage.
sources:
  - https://www.acadia-software.com/
notes: No public pricing or billing API. The FinOps shape below assumes a SaaS subscription with seat-based
  metering, which is the canonical Acadia / Epicor commercial model; specific dollar amounts and committed-use
  terms must be reconciled from the customer's order form.
billingModel:
  pricingCategory: Subscription
  billingFrequency: Annual
  billingCurrency: USD
  chargeCategories:
    - Purchase
    - Usage
focusColumns:
  ServiceName: Acadia
  ServiceCategory: Connected Worker / Workforce Enablement SaaS
  ProviderName: Acadia
  PublisherName: Epicor Software Corporation
  InvoiceIssuerName: Epicor Software Corporation
  BillingCurrency: USD
  ChargeCategory: Purchase
meters:
  - name: named_user_seat
    description: Named-user seat assigned to a frontline worker, supervisor, or admin.
    unit: seat
    aggregation: max
    dimensions:
      - role
      - site
      - business_unit
  - name: tenant_subscription
    description: Annual platform subscription per tenant.
    unit: year
    aggregation: sum
    dimensions:
      - environment
  - name: api_request
    description: Acadia Platform API call (when the API add-on is contracted).
    unit: request
    aggregation: sum
    dimensions:
      - endpoint
      - integration
principles:
  - name: Visibility
    description: Acadia / Epicor invoices are line-item PDFs; pull seat counts and integration add-ons
      from the order form into the cost dataset since there is no public usage API.
  - name: Allocation
    description: Allocate seats to the consuming site, plant, or business unit; tag platform-API calls
      to the integrating system (ERP, HRIS, LMS).
  - name: Optimization
    description: Reconcile named-user seats annually against active workforce; reclaim seats from churned
      employees and align tier (read-only vs authoring) to actual usage.
  - name: Accountability
    description: Operations leadership at the consuming site owns seat counts and renewal scope; integrations
      are owned by the IT integration lead.
maintainers:
  - FN: Kin Lane
    email: info@apievangelist.com